German Reservations Sales Agent

Title: German Reservations Sales Agent

Are you Fluent in German?
Are you a determined, enthusiastic, friendly German speaker with an interest in providing excellent customer service? If so, this is a good opportunity for you.
One of The World's Leading Serviced Apartments and Hotel Residences is looking for a German Reservations Sales Agent to be a part of their growing team in London!
Within your role, as a German Reservations Sales Agent you will be providing excellent service support for a wide range of customers in German, dealing with telephone calls, responding to emails and providing quality customer service. It is essential for you to be a customer focused orientated individual that loves assisting customers with whatever need they may have. From talking to customers and handling enquiries to maximising conversion and showcasing fabulous properties and services. Making great experiences happen for guests will be your top priority, doing whatever you can to ensure they get the top-notch service they deserve, every time.
You will be part of a friendly, culturally and ethnically diverse environment, with a fabulous induction programme, where no new joiner feels like the new person for long and everybody has the chance to make a real difference to the business.

If you have

*You will have excellent German and be fluent spoken and written
*A background in a customer services role (6 months or more would be great)
*A natural enthusiasm for customer service
*Lashings of confidence when speaking to customers on the phone
*Great attention to detail and a passion for customer care
*A hunger to succeed and meet targets
*Be able to find your way around a computer goes without saying, along with good listening skills as well
*You'll need to be a quick thinker with plenty of initiative and good problem-solving

skills

This is permanent, full-time position with a clearly defined career pathway, initially office based (central office in London). Then flexible WFH.
Up to £23,000 plus Generous Company Benefits, Training & Development and bonus on completion of probationary period.

To hear more about this exciting opportunity, apply today!


Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website.

Consultant

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Emanuela Fara

Team: Customer Services and Contact Centre Division

I specialise in: Permanent recruitment for multilingual customer support and call centre positions in London and throughout the UK. So, if you’re looking to start up in the industry or would like the opportunity to develop your career using your languages, I am here to help you find your dream job!

Languages: Italian, Spanish, English, French, Arabic and Portuguese

About me: I was brought up in Sardinia and lived in Spain for nearly half my life to date. I’m a very outgoing and sociable person and I’m obsessed with languages, travel and gin & tonic!

Fun Fact: I backpacked around the middle east, bargaining with taxis drivers all the way! I also have a dream I want to go back to the future in a DeLorean!

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