Are you a Polish speaker?
Are you looking for a new, exciting role in customer support using your languages?
If so, stop right there! I may have the perfect role for you!
We are working with a leading Membership Organization and they are looking for a Polish speaker to deliver customer services of the highest level to their existing and potential members, partners and staff.
The role itself is in central London - right in the heart of the city!
Working hours are Monday to Friday 9:00 am to 5:30 pm.
Salary will be the equivalent of between £28-33k per annum
THE ROLE ITSELF:
*Answering phone calls and emails answering questions about products, services, accounts Etc. As well as resolving problems and following up with the client to ensure that the issues as been resolved.
*Identifying sales opportunities and passing leads over to the sales department
*Producing customised reports upon request - membership, events, sales etc.
*Contribute to the update of department policies and procedures
*Assist with events. Maintaining registration lists and dealing with events related duties and enquiries.
*Host Polish Languages Online events (courses)
IDEALLY CANDIDATES WILL BE:
*Fluent to native level Polish given the nature of the role.
*Fluent English speaker
*Two-year minimum of experience in a customer service, sales support, or help desk role. Ideally B2B.
*Extensive knowledge of CRM.
*Strong written and spoken communication skills in both English and Polish
*A team player as well as ability to work without supervision and natural capacity of building relationships with customers.
*Excellent reporting and problem solving skills as well as able to present information and an ability to prioritise
*Excellent numeracy and Excel skills
If you feel that you are suitable for the role and are available immediately please send your CV in WORD format to firstname.lastname@example.org
Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. For more jobs please visit our website at www.eurolondon.com