Front of House Manager

Excellent customer service and well-organised event coordination are your second nature? You love to interact with a wide range of personalities? You want to get out of the shift work and work regular hours?

Here is your chance:

On behalf of a renowned international finance and media company we are currently searching for a

Front of House Manager

Location: Frankfurt

to start as soon as possible.

The inital contract will be for 10 months with the possibility to extend.

YOUR JOB:

In general you’re in charge for all customer and hospitality service matters. It’s your responsibility that all VIPs and guests always feel welcomed and cared for. This includes:

  • lead all Front of House (FOH) and Guest Experience aspects
  • implement global standards and processes on a regional local level
  • coordinate and organise catering, events, group activities, etc.
  • manage arrivals of VIPs and guests in the building and coordinate the welcome with other involved departments
  • manage assigned vendor portfolios with the aim of improving customer service, regional standards and business practices
  • develop customer service training for vendors and staff that relate specifically to the region
  • provide a seamless facilities management service by working closely together with senior managers, stakeholders and local Facilities Manager

YOUR PROFILE:

  • You speak English and German fluently.
  • You can show hospitality / FOH management and customer service experience.
  • You have excellent people skills and you are able to interact with all different kinds of clients, staff and demands.
  • You would generally be available for travel and work weekends – infrequently.
  • You are enthusiastic and it makes you feel good to work in a high energy environment.
  • You have a strong know-how in computer literacy, especially in the MS Office programs.

THE COMPANY:

Our client is a famous global finance and media company with nearly 20,000 employers in more than 170 locations whose focusses lie on technology and software. It’s their goal to invent and reinvent while keeping an eye on success by maintaining high standards.

 

If this piqued your interest, please send your CV, your earliest entry date as well as your salary requirement under specification of the reference GICB337423 to: c.bronzel@eurolondon.de

Please note: All applicants must be eligible for, and have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com.

Consultant

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Christine Bronzel

 

 

 

 

 

 

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