A growing Fintech in Frankfurt is looking for a Team Leader who is ready to develop and expand their highly motivated team!

Team Leader
Frankfurt, Permanent

The Role:

• You will lead and develop the Account Management Team, ensuring they reach their goals while providing them with growth and development opportunities.
• You control the day-to-day operational business, including telephone and written support for customer enquiries, and actively participate in sales projects.
• You maintain your own portfolio of customers to build long-term customer loyalty and lead by example.
• You continuously optimize the processes and provide quality management.
• You carry out regular monitoring in line with strategy
• You work closely with the team in London to plan the team's resource needs and output forecasts and ensure that we raise the bar by adopting best practices.

The Requirements:

Ideally at least 2 years experience in managing a team, you are an effective coach that doesn’t focus on hierarchy. You have a deep understanding of building customer relationships, customer service, and customer loyalty. Other Requirements include:

• Fluent German & English
• A degree level qualification or similar
• Interest in financial service sector
• You bring excellent communication skills

Why Apply?

The chance to work in a truly international team
To use your languages daily
To work for a growing team
To work in a modern office

Please CLICK APPLY or send your application directly to Anna via a.cardano@eurolondon.deThank you for ap plying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com