IT & Support Manager (Based in Frankfurt, Düsseldorf, Radolfzell)

Our Client, leading Business Intelligence Consulting company is looking to expand their footprint in the Germany


They are looking for the right candidate to join their team as an IT & Support Manager


As an IT & Support Manager, you will have the opportunity to have direct customer contact and leverage on your 1st & 2nd level software applications support. You will also tackle challenges in a customer, target and team-oriented manner, whereby you are only satisfied with a solution.


Job requirements:

  • At least 5 years of relevant experience in 1st & 2nd Level Support of software applications
  • Common understanding of networks/routing/firewalls/DNS
  • Strong interest in IT hardware, software as well as BI topics und software products

  • The following technical skills are desirable: 

  • Windows Server & Desktop, Debian, VMWare, iOS / Android
  • Microsoft Office 365, Microsoft Azure (DE), Amazon Webservices
  • Apache Tomcat, NGINX, Jenkins, WordPress
  • BI & CPM Platforms such as QlikView, QlikSense, Microsoft PowerBI and Jedox
  • Databases: MSSQL, MySQL/MariaDB
  • Others: handling of certificates, Atlassian products (Jira / Confluence), Batchscripting / Powershell, Nodejs, Java, Javascript / Typescript, HTML(5) / CSS
  • A degree in IT or Economics with IT focus
  • Proficiency in German(min C1 Level required) & English, both written and spoken
  • Willingness to occasionally work outside normal working hours or weekends (recreational compensation)


Interested in taking the next step as a IT & Support Manager? If you meet these criteria then please send your full CV via email to Joanne Zechariah at

I look forward to hearing from you!

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