This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Customer Services Representative - B2B

Are you passionate about outdoor sports? Do you have experience in Customer Service? Do you speak fluent German and english? Do you speak another European language?
 
This could be the opportunity you are looking for. 
 
My client a well known sport wear and accessories brand, focused in outdoor sports  is looking for a Customer Services Representative for their Munich office.
 

Customer Services Representative

in Munich

 
Responsibilities
 
Provide high quality customer services to the customers 
Participate in sales activities
Submit orders; follow up with alterations and issue credit notes and direct invoices.
Support the Customer Service team through your relationship with clients and administrative tasks
Provide reports and statistics
Liaise with other departments on daily basis depending on situations; logistics, accounts, sales
Monitor delivery problems.
Edit pricing lists
 
 
Requirements
 
Experience in Customer Service roles ideally in a B2B environment
Fluent English and German
Excellent communication skills
Excellent customer services skills towards both internal and external clients
Flexible, adaptable and positive
Excellent organisational skills
Ability to use initiative
Resourceful
Problem-solving skills
A natural flair for sales
 
Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! 
 
Please send your CV via email in word format to Manuela Ziegleder – m.ziegleder@eurolondon.de
 
All applicants must have valid documentation to work in Germany.
 
Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de 

Consultant

image

Manuela Ziegleder

Team: HR, Secretarial & Support & Customer Service - Germany

I specialise in: Retail & E-Commerce, FMCG & Logistics

Languages: English, German & Italian

About me: Originally from Germany, I lived in Italy for six years and relocated to Munich 1.5 years ago. Before joining Euro London Appointments, I have been working in an international and well-established company in Customer Care and Service. I specialize in the recruitment of international staff for HR and secretarial & support positions especially in FMCG, Logistics and IT. Due to my past role in retail I also enjoy recruiting for international clients in the Retail & E-Commerce industry. However, I am always interested in exploring new sectors, too.

Running is my elixir of life! Marathon and daily training give me same excitement as matching the perfect candidate with an international company!

More

This job has now been filled but you may be interested in:

 
  • Do you have previous experience as a receptionist, guest relations or concierge for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you! Our client, a global and renowned law firm, is currently seeking the worlds best Receptionist (m/f) Full Time in Frankfurt Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must. Responsibilities: As a receptionist of this prestigious law firm you will alongside -12 other colleagues - cover the Reception from 7:30- 21:30 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following: Processing incoming phone calls Welcoming clients and visitors to the office Ensuring tidiness and a good standard of housekeeping in the reception and other client areas. Ordering and preparing catering for client meetings. General Office Duties Developing and maintaining relationships with client representatives   Checking meeting rooms and the office in general in order to ensure presentable and tidy space. Requirements: My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include: Very good written and verbal communication skills Pleasant, approachable and professional "can do" attitude. Strong ability to develop and maintain excellent relationships with the team, internal and external customers Fluent German and English (both written & spoken) Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity A hotel or office orientated education A professional attitude and lots of common sense Ideally a minimum of 2 years experience in a similar role or office environment Why Apply? As new member of the reception team you will Have the opportunity to work at an international organisation and use your English everyday Be part of a young team work in the heart of Frankfurt, in an easy to reach historical building with a nice terrace for the summer (and sunny days in the winter) and a gym for the winter (and summer) Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessigl@eurolondon.de or call 0049 (0)69 219320.  

  • Do you have previous experience as a receptionist, for example in a hotel? Are you working professionally and service-oriented? Are you fluent in English and in German? If yes, then you should read on as this might be an exciting opportunity for you! Our client, a global and renowned law firm, is currently seeking a   Receptionist (m/f) Full Time in Frankfurt   Working in this company would mean being part of an international team and being the first point of contact for customers from all over the world. Therefore excellent communication skills and a very good phone manner are a must.   Responsibilities: As a receptionist of this prestigious law firm you will alongside -5 other colleagues - cover the Reception from 8:00- 22:30 pm, Monday – Friday. Your daily responsibilities will include but not be limited to the following:0 Processing incoming phone calls Welcoming clients and visitors to the office Ensuring tidiness and a good standard of housekeeping in the reception and other client areas. Ordering and preparing catering for client meetings. General Office Duties Developing and maintaining relationships with client representatives   Checking meeting rooms and the office in general in order to ensure presentable and tidy space.   Requirements: My client is looking for an enthusiastic and service orientated candidate who is willing to go the extra mile! You must be confident as you will have contact with all levels of seniority and you should be willing to manage any situation that lands on your desk. Other requirements include: Very good written and verbal communication skills Pleasant, approachable and professional "can do" attitude. Strong ability to develop and maintain excellent relationships with the team, internal and external customers Fluent German and English (both written & spoken) Very strong IT skills ( Microsoft Excel, Word, Outlook) as well as technical affinity A hotel or office orientated education A professional attitude and lots of common sense Ideally a minimum of 2 years experience in a similar role or office environment   Why Apply? As new member of the reception team you will Have the opportunity to work at an international organisation and use your English everyday Be part of a great team work in the heart of the city training /educational opportunities   Could this be the opportunity you’ve been waiting for? If so, I would definitely like to here from you! If you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career! Please send your CV via email in word format to Silke Kiessig – s.kiessigl@eurolondon.de or call 0049 (0)69 219320.   Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com

  • Are you looking for a role where you can bring your customer service orientated nature? Do you speak fluent German & English? Then I have two very interesting opportunities with an exciting Fintech lending business that are setting up their brand new office in the heart of Frankfurt!! This company offers a great opportunity to be a part of this growing team right from the start and I have two roles open as: Client Service Administrator and Account Manager (m/f) If you are customer focused and have a passion for building relationships with your customers then what are you waiting for! Some of the duties will include: •    Being a customer focused champion! •    Taking incoming inquiries and making outbound active calls to warm clients •    Driving business growth by understanding the customers needs •    Nurture and maintain existing customer base •    Support the customers through the process •    Address any concerns or issues that arise •    Constant communication with your colleagues in the UK •    Working with the CRM system Your Profile: My client is open to hearing from graduates or candidates with initial experience in a similar role. You should be very open, flexible and motivated with solid communication skills. You must speak fluent German & English and be willing to spend 4 weeks in London for initial training.    Why Apply? This I a fantastic opportunity to join an exciting company who are expanding their market! You will have the chance to develop your career in the future and be a part of the team from the start! There are many additional benefits as listed below: Starting salary between €30,000 and €40,000 per annum (depending on the experience gained) - The chance to be a part of the German team from the start and to grow with the team •    4 week intensive training period in London (accommodation paid) •    Company retreats to the Alps/ or by the sea side •    Company activities including ping pong, football, running and boxing •    25 days holiday including all local public holidays •    Stock options after 6 months of service •    Pension contributions Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Amazing Opportunity to further develop your Sales Career with a Market Leading Technology Organisation.  This company originally from the US has ambitious growth plans over the next year and you could be part of that expansion. What’s the Technology – Event Planning is a major undertaking for any organisation, but so much more can be done using this companies innovative and easy to use cloud based and mobile solutions. Clients are small and large, far and wide, there is so much opportunity. The DACH market is growing so be part of that growth, This is a great role for a Sales Executive who is looking for an exciting Cloud Based / Mobile product to sell and really provide useful solutions to your clients. You will speak English and German fluently. Your responsibilities: Your First month will be spent training in the US and really getting to know the products. You will then start in the Frankfurt office where you will focus on the DACH region and really develop business with a wide variety of clients. Your role will involve Call and develop relationships with both new and existing clients and prospects Create action plans as to how to maximise market presence and then develop those clients Present products and services to new corporate accounts both online and face to face Accurately forecast sales opportunities Monitor and report sales activities within the CRM system Work closely with Account management team to ensure complete Customer Satisfaction Your Profile: You are passionate about Technology and love Developing Business You are a people person who enjoys turning a prospect into a Valued Customer You have previous sales experience on a B2B level Ideally you have sold some sort of Technology Product You want to work for a company that is growing in the DACH region. Fluent German and English is essential Your Benefits: Besides having the opportunity to join an innovative company, you will learn, develop and be presented with great opportunities to be part of something big! Excellent basic and commission structure. Frankfurt based. But initial 4 weeks training in the US so you will really get to know the Technology. This is a great opportunity to really take the next step in your Sales career with an Innovative organisation who provide training and development of its team. Interested? Please send your cv to Emma Brady at e.brady@eurolondon.de. I look forward to hearing from you! Thank you for applying to Euro London Appointments, Europe’s largest independent Language Consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any clients without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com

  • Do you have experience in the insurance industry already and want to move to a new challenge in a more international environment?  Or  you are looking for the next step in your career? An International  Industrial Insurance  is currently looking for a bright, stress resistant and organised    Underwriter (m/f) in Frankfurt   The role: This role focuses on the development of technical underwriting skills and the eventual assumption of responsibility for small to midsize accounts. The role will also involve processing duties. Assimilate knowledge and capability to understand and underwrite industrial risks Provide technical support to Account Managers including value validation, reinsurance placement, account correspondence, loss management, catastrophe aggregate analysis and cross liability checks, policy issuance among others Work within  Client Service Teams Interact directly with clients, brokers and other offices  Independently manage and process small to midsize accounts under supervision Lead special projects at Client Service Manager and Account Manager discretion   Your profile: Bachelor in Insurance / Abgeschlossene Ausbildung als Versicherungsfachwirt (m/w), betriebswirtschaftliches Studium oder Volljurist (m/w) and 3+ years of work experiences or equivalent qualifications Strong organizational and numeric skills Detailed and quality oriented with strong analytical skills Dedicated team player and excellent communication skills Comfortable working with little supervision Full Microsoft Office literacy Ability to quickly understand technical and insurance concepts   Fluent in both, German & English - written & oral   Why Apply? Independent and interesting work The opportunity to use languages and work internationally  Great Salary and package Lovely colleagues  If this has got your attention and you think you fulfil the requirements send me your CV today, you could soon be making an exciting step in your career!  Please send your CV in English ideally via email quoting reference GFSK332597 to Silke Kiessig via s.kiessig @eurolondon.de   All applicants must be eligible for, and have valid documentation to work in Germany. Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your express permission.  To enquire about other vacancies please visit our website at www.eurolondon.com