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2nd Line Security Support Engineer (German speakers) - Prague

2nd Line Security Support Engineer (German speakers) - Prague, Czech Republic

If you are an out-going individual with a passion for network security and speak German this could be the next big step for you!

The Company

*Turnover: 7.4 billion US Dollars.
*Offices in: 49 countries
*Number of employees: 30,000
*Products: Cybersecurity, Hybrid Cloud, Digital Infrastructure, Cutting edge and all-encompassing workspaces.

The Context

*Brand new global delivery centre in Prague, Czech Republic, with amazing modern and spacious offices.
*People who work there are bold and stand out.
*Training and Certifications will be provided where needed.
*Work in a large multicultural, multilingual and exciting team, developing your skills and collectively providing one of the best services in Europe to international clients.
*This is really an opportunity to boost your career draw the path for a successful future.

The Job

*Provide remote technical support to clients in all industries.
*Perform root cause analysis.
*Make sure issues are solved and service requests are correctly dealt with.
*Participate in performance reviews.
*Identification of faults in performance, providing input on ideas for improvement.
*Perform recurring or high-impact incident reviews and manage them.

The Candidate

*Fluent (written and verbal) in English German.
*Some experience in network security (this can be in administration or support functions).

*One or more of the following: Checkpoint, Juniper, RSA Security, Cisco.
*If you are not certified in any of the above technologies this is NOT a problem, but it would be an advantage.

What You Get

*Relocation package.
*Salary significantly higher than average both for this job and for Prague Bonus.
*A long list of benefits which would require several pages so let's talk and this information will be sent to you in a document.

Consultant

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Andrian Andrianov

Team: Customer Services and Contact Centre Division

I specialise in permanent recruitment for multilingual customer support (B2B & B2C) and call centre positions in Spain, Greece, Czech Republic, Ireland and UK.

Languages: English, Bulgarian and Turkish

I’ve been at Euro London since: November 2018

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