One of the truly global providers of content distribution networks, with server farms in over 40 countries is seeking an experienced Service Delivery Engineer to join their vibrant offices in Central London. If you have a working knowledge of network application configuration, operation and hands-on troubleshooting and desire to grow with a worldwide business, look no further!
About the role:
-Meeting customer's requirements by configuration and deployment of applications for a content delivery service,
-Level 2 technical support working closely with some of the best SOC (NOC) and network engineers in the market,
-Providing impact on process and tools development programmes to improve existing services and launch new ones to remain one step ahead of competition,
-Improving productivity and troubleshooting tools by ad-hoc scripting.
-BS or equivalent in computer science related field,
-5 years of experience in service support position, working closely with customers,
-Expertise in enterprise infrastructure, enterprise software and Internet protocols,
-Hands-on experience in deploying, monitoring and maintaining distributed software applications,
-Thorough knowledge of software application procedures and computer networks,
-Extensive experience with Linux
-Outstanding customer service skills
-Experience with CDN technologies/ services,
-Hands-on experience with DNS and web catching services,
-Scripting skills (Shell, Python, Perl, etc.),
-Understanding of network - TCP/IP, ANYCAST, OSI model, etc.,
Nice to haves:
-Software package installation experience,
-Knowledge of XML- based configurations,
-Experience with NoSQL databases.
What's in it for you:
-Impacting development of the Next Generation of CDN technology, working with some of the most talented engineers in the industry,
-Great working environment, focusing on technical development and staying ahead of competition (not wasting hours in meetings and evenings on TPS reports),
-Competitive salary and countless benefits: BUPA, 5% pension, Perkbox, company events, free food, etc.