This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Technical Support Specialist- Laser diffraction

Are you a postgrad in Chemistry, Physics or Materials Science, or similar with experience in particle characterisation or laser diffraction ?

Do you enjoy presenting your research finds as much as solving problems using your scientific acumen ?

Would you like to join a leading scientific technologies organisation to combine these skills whilst supporting global scientific organisations improve their research ?

If so, Euro London Appointments is currently recruiting for just such a globally renowned innovator of scientific technologies, that are widely respected in scientific research organisations for the quality and range of precision instrumentation they offer their clients.

To ensure a high quality of service support for their product range of Laser diffraction and Analytical Imaging specialized products a Technical Specialist with a talent for logical problem solving as well as strong presentational skills to join their team aimed at providing specific service and support you global clients on these product ranges.

You will join a medium sized, friendly and welcoming team with a passion for science and laser/imaging technologies providing a combination or pre-sales and post-sales support as well as testing new developed devices and delivering seminars and lectures on new and existing product ranges, in the UK , wider Europe and globally ?

If this sounds of interest to you , why not read on ?

Responsibilities :

*To identify and understand application areas for our client's laser diffraction systems and analytical imaging technology.
* To provide feedback on those applications into the laser diffraction/analytical imaging program of customers' needs and requirements that result from the various customer interactions and encountered problems;
* To provide sales support by visiting sales outlets and customers, both in the UK and overseas as required and to diligently document and circulate reports on such visits;
* Creating product support material (application notes, technical notes, Brainsharks, WebEx, articles, blogs, FAQ's and material for use on the Web Site) to improve the communication to the market and our client's wider organization in support of diffraction products business objectives;
* To prepare and provide lectures, publish scientific papers and present seminars at an advanced level to our subsidiaries, agents, distributors, direct sales team and the end-users;
*Liaison with 3rd party suppliers in order to resolve customer applications to support sales success.
*To help with the alpha and beta testing of hardware and software
*To develop and provide specialist training, advice and guidance to customers and sales organisations on particle characterization relating to the best use of our client's laser diffraction products.
* To assist the solving of technical problems and issues with our customers and products;
* To work closely with the relevant product managers and territory sales specialists to ensure they are aware of latest applications and product/software capabilities;
* To work in close liaison with the Applications Supervisor and relevant Applications Specialists to ensure that analysis of laser diffraction samples are carried out in a timely fashion.

Entry Qualifications

* A Post Doctorate with a relevant physical science degree (Chemistry , Materials Sciences or Physics for example) and/or demonstrable practical experience in the field of particle characterization. Experience in laser diffraction and/or image analysis is desirable.

Skills & Experience

* A proven ability at problem solving; with strong logical and analytical skills.
* Excellent communication skills coupled with an ability to instil confidence in the receiver. If you enjoy communicating as much as researching problems this could be the opportunity for you !
* Good listening skills and the ability to translate what a customer says into what they need;
* A proven ability to coherently write and present scientific papers as well as being able to explain complex subjects into a form acceptable to different levels of stakeholders.
*Able to travel up to one week a month for UK and international pre and post sales product range support.

Knowledge

* A requirement to be computer literate with Microsoft Office software;
* A knowledge of a programming language such as BASIC would be an advantage;
* Knowledge or experience of any of the following application areas of the particle characterisation market would be an advantage; Pharmaceuticals, Biotechnology, Advanced Materials, Minerals, Metals and Mining.
*Any second language in addition to English is beneficial but not essential.

In return our client can offer an immensely varied and multi-faceted position combining analytical as well as interpersonal and support responsibilities. In this position you will continually face new challenges in a supportive , stable and welcoming team who are at the forefront of client support for this world leading product range. You will have opportunities to learn, travel and grow your career within the organization.


Consultant

image

Oliver Astington

Team: IT & Technical

I specialise in: International & Multilingual IT and Technical Recruitment across the UK and Western Europe

Languages: English, French & Spanish (also learning Italian)

I’ve been at Euro London since: 2010

About me: I have evolved with Euro London from consultant to senior and principal consultant since December 2010. I completed my Bachelors Degree in Modern European Studies and Masters Degree in Modern Language studies at the University of Nottingham with studies in France and Spain from 2005-2010 and have subsequently used my passion for Europe, European languages and international business to develop long-standing relationships with international businesses and candidates as well as investment in helping international candidates find job opportunities that will help them grow their careers. Outside work I regularly travel throughout Europe and beyond, enjoy outdoor sports and  reading about  Modern European history and politics. 

Fun fact: I have lived in 4 European countries , UK, France, Spain, Belgium.

More

This job has now been filled but you may be interested in:

 
  • Euro London Appointments is currently recruiting on behalf of a globally renowned innovator of scientific technologies, respected in the scientific research community for the quality and range of precision instrumentation the company offers to their clients. As part of their ongoing expansion our client is looking for an International In-House and Field Service Engineer to support several ranges of scientific instrumentation that they offer to their clients, based on Mechanical and Electrical technologies, but also software applications. If you're passionate about the latest Mechanical /Electrical/IT devices, are a creative problem solver with strong analytical skills and a confident, approachable communicator, able to adapt to end-users of all levels of scientific expertise , with a globetrotting interest, then this might just be the position for you ! Responsibilities *Installing , repairing and verifying the performance of our client's products and scientific instrumentation. Product lines are assigned by the team manager depending on requirements. *Provision of operational training on product usage to international clients, typically at the point of installation but also at distributor and service engineer training programmes to ensure effective and safe product usage. *Providing immediate feedback on product quality of design issues reported by customers, working closely with R&D. Also works alongside Sales and takes advantage of close collaboration with Sales team members to make them aware of new products and services. *Works in independently or in association with the Helpdesk team to provide accurate diagnosis on technical issues and to deliver outstanding service to clients. *Completes regular training sessions and keeps up to date with new assigned product ranges coming out on the market. *Managing company assets including spare parts stocks, company car, telephone , tools , software and computers etc… Requirements , skills and experience *Degree level or equivalent in an engineering or science based subject. *Experience within the scientific , mechanical or electrical engineering instruments and devices field. *Self-motivated with good communications skills and organisational abilities. *Flexible attitude in a highly mobile position ( 3 weeks travel in the UK and internationally in 4 weeks) A current valid drivers' license is essential *Excellent public relations attitude and commercial awareness. In return our client can offer a stimulating, challenging and diverse opportunity where no day is the same and where you'll constantly learn new instrumentation technologies changing the face of scientific research globally. Your dependable client engagement and support will enable researchers to focus on their projects whilst utilizing instruments who reliability you will ensure. Our client offers an attractive compensation package, relocation allowance and range of benefits.