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We are looking for Romanian speakers for a Customer Service role in the Online Gambling industry! Our client is a online gambling company that is providing exclusive and exceptional customer service, looking for an experienced customer support agent with a good understanding of the Gambling industry. This knowledge is mandatory! The passion for people and excellent customer services are the most important values. If you are looking for a job and you would like to keep developing your experience read on... RESPONSIBILITIES * First point of contact for Romanian-speaking and international customers. * Providing exceptional/effective customer service. * Manage payments and invoices statements of account and other inquiries. * Develop a trusting relationship with customers. * Gambling experience will be desirable. PROFILE REQUIRED Online Gambling Experience min 1 year is mandatory. Good understanding of Gambling: work experience or as a user. Minimum 1-year experience in Customer Services roles. Financial background or understanding of the money process. Customer orientation. Excellent Romanian language skills. Energetic and exceptional communications skills. If you felt that could be you, quick apply or send your CV to email@example.com Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application; however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements
Romanian Customer Service Support EXPERIENCE IN THE GAMBLING INDUSTRY NEEDED Are you looking for a new challenge? Are you fluent in Romanian and English and enjoy dealing with people and being part of a team? I am currently recruiting for a successful gambling company. They are looking for fluent Romanian speakers to join their customer service team. Experience in Customer service is required. What you are going to do: *Answer chats and emails to customers accurately *Provide excellent customer service in an expedient manner *Identify, research, and resolve customer issues. *Improving customers knowledge and help them *Improving the overall performance of the team *Proving problem-solving skills *High level of attention to detail *Clear thinking and problem solving What you have to have: *Customer orientation *Fluent English and Romanian Speaker *Efficient problem solving *Stress-resistant *High level of attention to details *Team skills *Professional and friendly manner when interaction with customers *Clear thinking and problem solving *Happy to work evenings and days shifts Salary: 25K Working hours: Any 5 days out of 7 (pro rota) Nearest station: Victoria Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements.