Field Service Administrator

Our client is an international medical technology company focused on women’s health and beauty. With a presence in 15 countries and more than 5,500 employees globally, they are now growing their team in Germany.

We are recruiting a Field Service Administrator to be based in their office outside Cologne.  


Field Service Administrator (m/f)

Permanent Position / Cologne area


As the new Field Service Administrator it will be your responsibility to provide administrative support in all areas relating to the service of the medical devises. This will include working closely together with the Field Service Engineers.


Your new responsibilities will include:

  • Managing the clients’ service cases from start to finish. This will incl. quoting, billing and closing service cases
  • Managing and updating the ERP system
  • Supporting the Field Service Engineers with information about for example the clients contract situation & pricing
  • Managing all documents and reporting in regards to the service cases
  • Supporting the overall functionality of the service operations in the DACH region


Your qualifications and experiences

  • Ideally experience working in a similar administrative role. This can include order management, claim management, supply chain support, customer service, sales administration etc.
  • Ability to problem solve
  • General understanding of technical equipment would be of advantage, but not necessary.
  • Reporting skills – ability to use a ERP system
  • Good MS Office know-how
  • Good documentation skills
  • Good planning and time management skills
  • Fluent German and a high level of English


Your new employer and how to get in touch

This is a great chance to work for a large international corporation and I would be happy to receive your application! 

To apply for this position and for further information please send your CV by email to Karin Furberg ( referring to the reference no. 341362. Alternatively call +49 (0)69219320.



Karin Furberg

Team: Sales & Marketing - Germany

Languages: German, English & Swedish

About Karin:

Karin has been with Euro London Appointments since 2007 and has specialised on positions in Sales and Marketing. She recruits both junior and senior candidates for roles based across Germany. Having herself moved to Germany from Sweden in 2000, she is in a unique position to understand and be able to assist international candidates coming to Germany looking for a new job and start.