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This firm is breaking down the barriers that stop Europe's small businesses from accessing finance. Traditional banks have slow application processes, inflexible terms and burdensome criteria. In contrast, they use cutting-edge technology to offer flexible access to credit with a rapid application process and a decision in hours. Their customers include everything from cafés to salons to solicitors. Along the way they have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team. However, they 're still near the start of their journey! REQUIREMENTS The role: They really love their customers, they want them to have the best possible experience. They understand that financial matters can be confusing and frustrating for small businesses, so the Account Managers work hard to understand customers' financial needs and determine how they can most effectively support them in achieving their business goals. The Account Managers are passionate about building and nurturing successful long term relationships with customers based on service and trust. They use relevant data to provide customers with the best possible customer service and create a truly enjoyable customer experience. Your responsibilities will be to: 1.Be the customer champion 2.Nurture a portfolio of existing customer relationships to achieve long-term customer retention 3.Support customers through the renewal process expediently 4.Build and maintain strong, long-lasting relationships with small businesses, helping them achieve their business goals 5.Proactively guide customers through the process and ensure the business exceeds their expectations; effectively addressing customer concerns and issues 6.Liaise with various teams to achieve the best outcome for the customer In addition, part of your responsibilities will include driving change across the business through rethinking processes and by giving and receiving structured feedback to ensure the business always provides customers with the best possible experience. You will need: *A passion for delighting customers - first and foremost - prior experience and proven customer relationship management experience a strong plus. *Educated to degree level, or equivalent experience, in a business related field *Strong communication & listening skills with excellent telephone manners and a passion for serving customers *To be proactive, motivated, and metrics-driven: they work in a fast-paced environment *Good time-management and multitasking skills *The ability to "think outside the box" to make suggestions that will help improve products, systems and processes *A proven ability to explain complex products and services to consumers *Good understanding of business finance and accounting. More importantly you should have an understanding of what makes SMEs tick *Attention to detail and the ability to spot missing data from a mile away *Fluency in German to a native level BENEFITS *A smart, fun and internationally diverse team - together, they represent over 35 different nationalities *Company retreats in great locations - they have at least two per year in places like the French Alps and Spain *A fantastic office space in central London *Pool, ping pong, foosball tables and tournaments, morning yoga and an ever-growing number of active clubs - such as climbing, chess, cycling, football, running, boxing, etc *Regular novelty perks such as free massages, which can be proposed by anyone in the team *Plenty of drinks and snacks *Cycle-to-work scheme for great value bikes *Company-wide talks with internal and external speakers *Enhanced maternity/paternity leave and shared parental leave *Stock options for all employees after 6 months with the business *25 days holiday a year, plus all UK Bank holidays, plus a day off for your birthday *The opportunity to give your time to support a charity of your choice, via a paid volunteering day *Additional leave so that you can take more time to go travelling or to study outside of your holiday allowance To apply for this position please send a copy of your CV in English and as a word document to: email@example.com Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our Clients requirements. Please note that we can only accept applications from candidates in possession of a valid UK work permit. To enquire about other vacancies please visit our website at www.eurolondon.com
A growing London based Asset Manager, which manages several investment funds specialised in commercial real estate, is hiring a French speaking generalist Marketing professional. The position will support the marketing function and the various funds in their development and help to strengthen their growth. This position will be responsible for helping to implement the marketing strategy and promoting the various investment funds. You will assist with handling all the external communication of the group and will help drive customer acquisition. You will report to the Senior Marketing Manager and assist with the full marketing and communication strategy. Responsibilities: *Development of a strategic marketing plan including delivery of tactical marketing and advertising campaigns and programmes *Devise campaign strategies across email/CRM *Brand management and positioning of the business to ensure it is best placed to compete in the markets *Management of insight programme, including primary and secondary research, customer satisfaction and market analytics *Help to oversee all communications including media relations, PR and external communications *Development of client engagement programmes to improve brand loyalty *Producing adapted offers according to the market *Provide all BtoB marketing and promotional support *Assist with the structuring of financial products *Managing all aspects of online and offline production, from content to collateral *Assist with managing the marketing budget *Devise effective tracking and measurement procedures to ensure established campaign effectiveness and reporting on ROI *Supporting other members of the marketing team Your Profile: *Fluency in French to a native level *Strong marketing experience within the financial sector, preferably asset management and multi asset experience *Excellent interpersonal skills with the ability to influence at all levels across the business *Proven track record of successfully developing and implementing a marketing plan in a Financial service environment *Excellent presentation and writing skills in French/English This is an urgent hire and my client is looking to hire the right person immediately. They are a small but growing Asset Management firm; it's an exciting time to join the business. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com. Please note that in order to process your CV we must receive it in a Word document.
Are you looking for your next role in sales? Come join an elite sales program with a market leading SaaS software company. They have a hands on approach to training, you will be mentored and developed by accomplished sales leaders who are invested in your success. Do you want to have a direct path for career advancement as a Sales Executive, uncapped earnings and ongoing growth opportunities? If so, then apply! If you've ever booked a hotel accommodation online, chances are, you've used one of their products without knowing. They have a presence in more than 160 countries and since 2006, we have grown to more than 30,000 hotel customers. By 2020, they are looking to grow their business substantially- will your talent help them reach that goal? * Relocation assistance available * Open to candidates with various levels of sales experience In this role you will Introduce new Hotels and Accommodation providers to educate them on our products and services Secure new business and achieve your sales targets by conducting inbound and outbound phone calls to build your sales pipeline Identify potential upgrade opportunities with existing customers and generate new sales Become a product expert of software solutions and your target market What you'll bring: 1-3 years sales experience Experience with cold calling would be greatly advantageous as this role is predominantly phone based Must have industry experience within one of the following areas: Sales, SaaS, Hotel Revenue Management, OTA/Wholesaler/Meta, Channel Management or Hospitality experience Experience working with sales revenue targets and KPI's Can-do attitude, resilience to overcome objections and motivation for a high volume fast paced sales environment What does success in this role look like? Tenacious and driven to succeed in achieving sales targets and exceeding them An awesome communicator who can communicate complex ideas to customers in a simple way Excellent at sales and negotiating with experience dealing with all types of customers Always demonstrating our values by pushing towards being a high performance culture Your potential for progression to Associate Sales Executive | Sales Executive | Senior Sales Executive | Business Development Executive | Business Development Manager | Senior Business Development Manager | Director of Enterprise Perks? Annual salary immediate uncapped commission earning potential 1 Additional Birthday leave Day & office cakes Healthcare - Cash Back Plan (Healthshield) Pension Life Assurance Rockstar Sales Competition - Trip Incentive globally for top sellers to Hawaii Weekly office happy hours and quarterly company-sponsored events Breakfast bar coupled with free snacks and unlimited tea and coffee Employee of the Month Awards I-pads, holiday vouchers, spa vouchers to name but a few plus each quarter one winner globally will win a trip to our office in Australia Volunteering Policy - 2 paid days off a year Global exposure. With over 500 employees in our international offices (Sydney, London, Bangkok and Dallas) and 30,000 hotels using our software in more than 100 different countries, you are guaranteed to interact with colleagues and customers across the globe Come join this dynamic start-up - and have fun while you are at it! Please submit your cv ASAP to firstname.lastname@example.org for immediate consideration
Urgently seeking a Client Success Manager to join an innovative technology company that focuses on connecting marketers worldwide. Love Marketing? Love Digital? Want to be a part of a dynamic, team? Responsibilities *The core focus of the role is to support the UK sales team with all aspects of campaign management. *You will primarily support the agency/ client sales team. *Responsible for Reporting, Optimisation and Delivery of all campaigns. *Support Regional Campaign managers and teams with joint workflows and best practice. *Liaise with internal and external stakeholders to manage campaign delivery and act as a conduit for client requests. *Deliver accurate weekly, monthly and quarterly reporting to clients *Supply campaign recommendations and discuss these with clients. *Manage campaign renewals and growth in campaign budgets. *Work closely with in-house ad-ops team on campaign implementation and trouble shooting any technical issues. *Work with agencies and clients by providing pre-campaign support on markets, campaign tracking and any additional campaign support. *Proactively provide strategy and insights for clients to improve campaign performance, and assist the sales team to grow campaigns through results and trusted relationships *Sales support for the EMEA team which includes proposals, powerpoint decks and insights. *Working with internal stakeholders and collate information to support proposals and insights. Requirements: *A minimum of 3 years servicing/sales & marketing experience *Extensive knowledge of the digital marketing *Knowledge in Programmatic advertising. About you: *Open-minded, intuitive and creative *Organisational skills are a must *Good Communicator *Problem identifier and solver *Ability to work in a fast-paced and dynamic environment *Strong attention to details *Good Knowledge of Microsoft Office *Worked in an ad tech platform previously Please send your CV in WORD format to email@example.com to be considered for the role i
A global business intelligence group's award winning international sales team is growing after a record year. Delivering information that moves markets and influences major trading decisions across energy markets, the company offers a great environment to breed success; constant coaching and career development opportunities and also great rewards for achievement ( 40% OTE; uncapped and the team all exceeded targets last year). The benefits package is also generous; people are well looked after. This is one of this global company's top sales teams and they're looking for people who match their passion and drive to succeed, who thrive on the challenge of leading business conversations with senior level decision makers and can think on their feet; this will be done in English and French and/or Italian so an extremely high level of fluency in French and/or Italian is essential alongside fluent English. Written language skills are also important as you'll tenaciously follow up your discussions. You'll manage a portfolio of accounts to develop and also go hunting for new clients in defined sectors. There will be targets for both results and activity; they're a team of high achievers and while some sales experience is preferred, the drive to succeed is the only essential as support, training and encouragement are guaranteed. Fluent French and/or Italian and English, drive to build an international sales career and a passion for exceeding expectations win a place on this team. The team will then give you what you need to succeed. Please do contact Ben Brogden (firstname.lastname@example.org, 0207 029 3799) for more information or simply apply online; the role is live and there's a desk waiting and following a three stage interview process you could be part of something special. Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive, we are only able to respond to applicants whose profile matches our Clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.com