Our client, a fast-growing education technology company based in London, is looking for a Mandarin speaking Sales Support to assist the Chinese sales team. The company sells both summative and formative assessment software for reading, maths and early learning to primary and secondary schools.
*Support sales and marketing efforts by direct prospecting activities via phone and email in order to generate qualified leads
*Clearly and accurately position products' features and benefits while qualifying prospects' needs, authority, timeframe to purchase, and budgetary information
*Use social media / communities and online resources to identify key contacts within targeted local authorities / accounts and build network of relationships
*Respond to live enquiries and requests from our website and other sources
*Effectively transfer qualified opportunities to the appropriate BDMs in a timely manner
*Assist with the completion of quotations using the Renaissance Quote Wizard and monitoring the state of renewals and retention of customers
*Collaborate with marketing and sales teams to design and implement successful lead funnel plans, strategies, and tactics
*Build and maintain positive working relationships
*Utilise Renaissance Customer Relationship Management (CRM) and marketing automation systems to develop a predictable flow of qualified opportunities
*Ensure that all information received from marketing and lead generation efforts is entered into CRM accurately and consistently for proper tracking and follow-up
*Contact schools with low or no usage of Renaissance products to investigate how Renaissance can support them using the product again
*Excellent communication (oral and written) and organizational skills, attention to detail and a high level of responsiveness to colleagues, prospects and customers.
*Ability to learn quickly and thoroughly the skills and knowledge most pertinent to success (i.e. sales and marketing process, customer needs and product / solution benefits).
*Driven to succeed and highly capable of prioritising / managing work load to meet milestones and deadlines; strong time management skills.
*Ability to thrive in a fast-paced environment and technology-focused organization.
Excellent problem-solving skills and ability to develop new approaches/solutions to achieve targets
If you think you have the right experience for this role, please apply with your CV, email firstname.lastname@example.org or call on 0207 029 3799. I look forward to hearing from you!