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Operations Specialist

An international group who specialise in educational product development is looking for an ambitious individual to join their Operations team in London.

This is a Software company that sells educational courses worldwide, the company has global reach and is in need of an operations specialist to focus in the day to day aspects of their sales, events, and marketing.

in this role you will manage the flow of the workplace and optimise day-to-day activities. The role involves tasks like analysing business operations and identifying customer needs in order to bring the two closer together.

Track and Analyse Reports In order to determine where improvements can be made in business procedures, the Operations Specialist is responsible for tracking and analysing important reports. Examples of such reports are budgets, operation activity and department metrics.

The Operations Specialist will use them to determine trends and variances and identify areas in which positive changes can be made.
Identify Customer Needs In order to create an accurate depiction of business objectives, it is essential that an Operations Specialist identifies the needs of the customer.

The following skills are required :
CRM dynamics
Lead flow management
Telephony system implementation
Strategic reporting
Data and MI

If you have a background in software and/or education background then please apply! This is an exciting time to join a business that is rapidly expanding.

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