French
Administration, Operations & Business Support

French speaking Customer Service Administrator

4 months ago

Job Title: French speaking Customer Service Administrator

Location: Exeter - Hybrid Working

Salary: £23,500 - £24,000 per annum

 

We are seeking a dedicated and detail-oriented French-speaking Customer Service Administrator to join our client’s team in Exeter on a permanent basis. This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.

 

Responsibilities:

  • Accurate, Swift Customer Order, and Credit Processing: Process customer orders and credits efficiently, ensuring accuracy and timeliness.
  • Manage Sales Orders and Customer Enquiries: Oversee the entire sales order process, addressing customer inquiries promptly and professionally.
  • Communicate and Resolve Customer Complaints: Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.
  • Monitor and Manage Deliveries: Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.

 

What We're Looking For:

  • Native Level Fluency in French: Excellent verbal and written communication skills in French are essential for effective customer interaction.
  • Proven Experience in B2B Customer Service: Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.
  • Sales Administration/Logistics Experience Preferred: Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.
  • SAP/ERP Systems Experience Preferred: Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.

 

If you are a proactive and customer-focused individual with the required skills and experience, we invite you to apply for this exciting opportunity. Please apply or send your CV direct to t.chau@eurolondon.com

Interested? Apply Now.