French
Digital and Technology

French speaking Technical Support Advisor

16 days ago

Job Title: French speaking Technical Support Advisor

Location: Colchester – hybrid with regular office work

Salary: £30,000 - £38,000 (depending on experience)

Contract Type: Permanent

 

Join a dynamic, international team as a French-Speaking Technical Support Advisor!

Are you passionate about technology and solving technical issues? We're looking for a talented individual fluent in French to join our client’s team in Colchester as a Technical Support Advisor. This is a permanent role, offering a competitive salary ranging from £30,000 to £38,000, dependent on your experience.

 

Responsibilities:

As a Technical Support Advisor, you will play a crucial role in providing support and troubleshooting for hardware, software, and firmware.

Some of your responsibilities will include:

  • Providing technical support and troubleshooting for hardware, software, and firmware.
  • Identifying and isolating potential hardware failures and software issues.
  • Recognizing and analyzing technical problems and trends to provide effective solutions.
  • Handling and processing RMA (Return Merchandise Authorization) requests.

 

What We're Looking For:

We're seeking candidates with the following qualities and qualifications:

  • Native level fluency in French is essential
  • Essential experience in technical support.
  • Strong problem-solving skills and a keen eye for detail.
  • Excellent customer service skills to provide effective support.
  • Knowledge of PowerBI is advantageous.
  • Passion for technology and a proactive approach to learning.
  • An IT qualification or diploma is advantageous.

 

If interested, please apply or send your CV direct to t.chau@eurolondon.com

Interested? Apply Now.