Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Job Title:&nbsp;Dutch speaking Customer Service AdvisorLocation:&nbsp;Malta (Hybrid) - Relocation package offeredSalary:&nbsp;&euro;26,000 per annumJob Type:&nbsp;Permanent, rotational shift pattern&nbsp;Are you fluent in Dutch and passionate about customer service? Join our client's team in Malta as a Dutch-Speaking Customer Service Advisor!&nbsp;We are seeking an enthusiastic and customer-focused individual to provide excellent service to our client's Dutch-speaking customers. This hybrid role offers the flexibility of working both from home and from our client's Malta office, with a salary of &euro;26,000 per year.&nbsp;Key Responsibilities:<ul>
<li>Communicate with customers via live chat, email, and phone to resolve queries and provide support.</li><li>Solve problems efficiently while adhering to company policies and procedures.</li><li>Collaborate with different teams to ensure customer issues are resolved promptly.</li><li>Manage customer interactions professionally, ensuring a positive experience at every touchpoint.</li></ul>
&nbsp;What we're looking for:<ul>
<li>Fluency in Dutch&nbsp;&ndash; Essential for this role.</li><li>Strong&nbsp;customer service skills&nbsp;with a passion for helping others.</li><li>Flexibility&nbsp;to work a rotational shift pattern, including late nights.</li><li>Excellent&nbsp;communication skills&nbsp;and a professional telephone manner.</li></ul>
&nbsp;Why Join?<ul>
<li>Well-being allowance to support your active lifestyle</li><li>Private health insurance</li><li>Discounts across a range of shops, gyms, bars &amp; restaurants</li><li>A permanent position with opportunities for growth and development.</li></ul>
&nbsp;If you're ready to be part of a dynamic team and provide top-notch customer service, apply now or send your CV to t.chau@eurolondon.com

Job Title: Dutch speaking Customer Service Advisor

Location: Malta (Hybrid) - Relocation package offered

Salary: €26,000 per annum

Job Type: Permanent, rotational shif...

Dutch speaking Customer Service Advisor

You are passionate about luxury and top-notch service? You have a flair for selling and organising luxury travel? Here is an amazing opportunity to work for a leading luxury travel and leisure company, based in Central London. We are recruiting on their behalf for a Norwegian-speaking Luxury Travel Consultant to work on a hybrid or remote basis.&nbsp;You will be assisting their high-end members with luxury travel-related requests. Requests will be received via telephone or email which will then be, acknowledged, researched &amp; actioned in a timely manner as agreed with the Member. You will also be creating tailor-made travel and leisure packages to suit you clients needs and wants.&nbsp;Fluent Norwegian to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. You will have had previous experience working within the travel industry and dealing with top tiercustomers. Experience in GDS or exposure to 5 star booking systems is essential!Given the nature of the role candidates must have excellent command of Norwegian and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Norwegian Luxury Travel Specialist

We are looking for a&nbsp;German Speaking Customer Service Representative&nbsp;to join a dynamic team within the office furniture industry. Based in central London, this part-time role is ideal for someone with strong communication and administrative skills who enjoys providing exceptional customer service.Key Responsibilities:<ul>
<li>Provide outstanding customer support to German-speaking clients, addressing queries related to office furniture products and services</li><li>Handle administrative tasks such as processing orders, updating customer records, and tracking shipments</li><li>Coordinate with the sales and logistics teams to ensure smooth order fulfillment</li><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Assist with ad hoc administrative tasks and projects as required</li></ul>
What We&rsquo;re Looking For:<ul>
<li>Native or fluent German speaker with strong English communication skills</li><li>Previous experience in customer service, ideally within the office furniture or related industry</li><li>Excellent organizational and multitasking abilities</li><li>A proactive problem-solver with attention to detail</li><li>Ability to work both independently and as part of a team</li></ul>
Working Hours:<ul>
<li>Part-time (3 days per week in the office)</li><li>Office-based training required initially; hybrid working arrangement after training</li></ul>
&nbsp;Given the nature of the role candidates must have excellent command of German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.&nbsp;

German Customer Service Representative (Part-Time)

Position: Dutch &amp; German speaking Customer Service AdvisorLocation: Chippenham, Wiltshire &ndash; access to a car is essential due to the lack of public transportType: PermanentSalary: &pound;25,000 - &pound;30,000 + annual bonusAre you fluent in Dutch and German and passionate about providing top-notch customer service? If so, we have an exciting opportunity for you! We are currently seeking a dedicated and friendly individual to join our client&rsquo;s team as a Dutch and German speaking Customer Service Advisor at their Wiltshire office.This is a really excellent time to join my client&rsquo;s Customer Service team due to the huge growth they&rsquo;ve seen in the last few years. There is real, tangible opportunity for progression in both your position and your salary.Role Overview: As a Dutch and German Customer Service Advisor, you will be an integral part of the team, responsible for addressing customer inquiries, resolving issues, and ensuring customers have a positive experience. You'll also be growing the Dutch and German speaking markets with proactive outreaches.Your role will involve:<ul>
<li>Assisting Dutch and German speaking customers via phone, email, and chat.</li><li>Providing information about our products and services.</li><li>Business development and Sales</li><li>Resolving customer queries and concerns in a timely and professional manner.</li><li>Maintaining accurate customer records and data.</li><li>Collaborating with colleagues to ensure excellent service delivery</li></ul>
We're looking For:<ul>
<li>Fluency in Dutch AND German essential</li><li>Have 1-2 years of experience in customer service.</li><li>Access to a car &ndash; the office is not easily accessed by public transport</li><li>Possess excellent communication and interpersonal skills.</li><li>Be a problem solver with a positive attitude.</li><li>Enjoy working in a team-oriented environment.</li><li>Technical support experience is advantageous but not essential.</li><li>Fluency in additional EU languages is very advantageous</li></ul>
What&rsquo;s in it for you?<ul>
<li>Competitive salary bracket with regular reviews based on hard work and performance.</li><li>Annual performance-based bonus</li><li>Company pension and discount on company products</li><li>Free parking, discounted canteen</li><li>Progression. This is a fast growing company where you will grow too.</li></ul>
If interested, please apply or send your CV direct to t.chau@eurolondon.com

Dutch & German speaking Customer Service Advisor

German speaking Customer Support - Luxury Fashion&nbsp;Get ready to dive into the exciting world of a leading luxury fashion company and leaders in their field!&nbsp;I am currently partner with this company searching for their next German speaking Customer Support for the run up to and after Xmas. As a customer support specialist you'll be the go-to person for their customers. From answering questions about our products to providing top-notch service, you'll be making a difference every day.&nbsp;Not only will you be handling calls and email, but you'll also have the chance to interact with customers worldwide, and with a script-free environment, you'll have the flexibility to use your experience and personality to provide the best service possible.&nbsp;What your main role will be:<ul>
<li>Responding to customer order queries and providing accurate, live and complete information, always keeping delivering an omnichannel experience across online and in store in mind.</li><li>Speaking to clients to quickly get to the root of their problem.</li><li>Helping customers via calls, emails and live chat.</li><li>Use a positive personality and experience, not a script</li><li>Configuring and installing software over the phone at restaurant locations</li><li>Provide outstanding service</li><li>Know limitations and when to should ask for advice</li><li>Own the resolution to the problem; don't leave the customer hanging</li></ul>
&nbsp;About You:<ul>
<li>Fluent to a native level in: German</li><li>Fluent level of English</li><li>Open to work on weekends if need be</li><li>Interpersonal skills, and passion for providing excellent customer service</li><li>Strong communication skills: active listening, writing/typing, informal communication</li><li>At least one years experience providing customer support would be ideal - preferably in a software support environment</li><li>Experience with Zendesk is a bonus</li></ul>

German Luxury Customer Service

Are you an experienced customer service professional with a passion for delivering exceptional support in a B2B environment? Our client, a leading fashion brand is seeking a&nbsp;German-speaking Customer Service Representative&nbsp;to join their dynamic team.In this role, you will be the first point of contact for their B2B customers, handling inquiries, resolving issues, and providing tailored solutions to meet their needs. You will work closely with internal departments to ensure smooth communication and a high level of service.Key Responsibilities:<ul>
<li>Manage customer inquiries via phone, email, and live chat in both German and English.</li><li>Provide excellent service to B2B clients, ensuring their queries are addressed promptly and professionally.</li><li>Assist with order processing, tracking, and follow-up.</li><li>Collaborate with internal teams (Sales, Logistics, etc.) to resolve customer issues efficiently.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Proactively identify opportunities to improve customer satisfaction and streamline processes.</li></ul>
Key Requirements:<ul>
<li>Fluency in German and English&nbsp;(both written and spoken).</li><li>Previous experience in a B2B customer service role&nbsp;is essential.</li><li>Strong communication and problem-solving skills.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Customer-focused with a solution-oriented mindset.</li><li>Experience with CRM systems is a plus.</li></ul>
&nbsp;If you're passionate about customer service and thrive in a B2B setting, we'd love to hear from you!

German Customer Service Representative 

Job Title: Dutch speaking Customer Service AdvisorLocation: Newcastle (Hybrid)Salary: &pound;24,000 per annumJob Type: Permanent, rotational shift patternAre you fluent in Dutch and passionate about customer service? Join our client's team in Newcastle as a Dutch-Speaking Customer Service Advisor!We are seeking an enthusiastic and customer-focused individual to provide excellent service to our client's Dutch-speaking customers. This hybrid role offers the flexibility of working both from home and from our client's Newcastle office, with a salary of &pound;24,000 per year.Key Responsibilities:<ul>
<li>Communicate with customers via live chat, email, and phone to resolve queries and provide support.</li><li>Solve problems efficiently while adhering to company policies and procedures.</li><li>Collaborate with different teams to ensure customer issues are resolved promptly.</li><li>Manage customer interactions professionally, ensuring a positive experience at every touchpoint.</li></ul>
What we're looking for:<ul>
<li>Fluency in Dutch &ndash; Essential for this role.</li><li>Strong customer service skills with a passion for helping others.</li><li>Flexibility to work a rotational shift pattern, including late nights.</li><li>Excellent communication skills and a professional telephone manner.</li></ul>
Why Join?<ul>
<li>Well-being allowance to support your active lifestyle</li><li>Private health insurance</li><li>Discounts across a range of shops, gyms, bars &amp; restaurants</li><li>A permanent position with opportunities for growth and development.</li></ul>
If you're ready to be part of a dynamic team and provide top-notch customer service, apply now or send your CV to t.chau@eurolondon.com

You are passionate about luxury and top-notch service? You have a flair for selling and organising luxury travel? Here is an amazing opportunity to work for a leading luxury travel and leisure company, based in Central London. We are recruiting on their behalf for a German-speaking Luxury Travel Consultant to work on a hybrid or remote basis.&nbsp;You will be assisting their high-end members with luxury travel-related requests. Requests will be received via telephone or email which will then be, acknowledged, researched &amp; actioned in a timely manner as agreed with the Member. You will also be creating tailor-made travel and leisure packages to suit you clients needs and wants.&nbsp;Fluent German to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. You will have had previous experience working within the travel industry and dealing with top tiercustomers. Experience in GDS or exposure to 5 star booking systems is essential!Given the nature of the role candidates must have excellent command of German and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

German Travel Consultant

<div class="job-preview__description ">
Are you passionate about sales and have an interest in the travel industry? We are currently recruiting for a leading organisation within tourism, based in West London, who are looking for a French speaker to join their friendly team as a Account Manager.&nbsp;You'll receive some great benefits and will be working in their West London office on a full-time basis. Your duties will include sales; accounts management; business development and liaising with partners, amongst other things. This role will require you to travel to France occasionally, so you must be flexible to travel!&nbsp;Fluent French at a native/bilingual level and experience within sales is essential! An understanding of the travel or tourism sector is desirable for this role, along with great interpersonal skills and attention to detail.&nbsp;Given the nature of the role candidates must have excellent command of French and English (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV and Cover Letter in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client.&nbsp;</div>

Dutch speaking Customer Service Advisor

Interested? Apply Now.

Policies

Useful Links

Contact Us