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  • 2nd Line Security Support Engineer (German speakers) - Prague, Czech Republic If you are an out-going individual with a passion for network security and speak German this could be the next big step for you! The Company *Turnover: 7.4 billion US Dollars. *Offices in: 49 countries *Number of employees: 30,000 *Products: Cybersecurity, Hybrid Cloud, Digital Infrastructure, Cutting edge and all-encompassing workspaces. The Context *Brand new global delivery centre in Prague, Czech Republic, with amazing modern and spacious offices. *People who work there are bold and stand out. *Training and Certifications will be provided where needed. *Work in a large multicultural, multilingual and exciting team, developing your skills and collectively providing one of the best services in Europe to international clients. *This is really an opportunity to boost your career draw the path for a successful future. The Job *Provide remote technical support to clients in all industries. *Perform root cause analysis. *Make sure issues are solved and service requests are correctly dealt with. *Participate in performance reviews. *Identification of faults in performance, providing input on ideas for improvement. *Perform recurring or high-impact incident reviews and manage them. The Candidate *Fluent (written and verbal) in English German. *Some experience in network security (this can be in administration or support functions). *One or more of the following: Checkpoint, Juniper, RSA Security, Cisco. *If you are not certified in any of the above technologies this is NOT a problem, but it would be an advantage. What You Get *Relocation package. *Salary significantly higher than average both for this job and for Prague Bonus. *A long list of benefits which would require several pages so let's talk and this information will be sent to you in a document.

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