Customer Service Administrator Cologne, Full-time, Permanent My client is looking for you! If you enjoy a role with a mix of customer services/administration and enjoy working in a small office environment. Your role is to support the Underwriters with: Dealing with various claims/submissions and conducting risk/data analysis Contract Renewal management Liaising in person/telephone/email with brokers Producing reports in line with current projects Overseeing credit control process Among further ad-hoc duties… The Requirements: Commercial apprenticeship in the financial services sector, and experience in a similar role in the insurance environment OR University degree and some initial experience in customer service/admin Fluent German and English Interest in working in a small international team dealing with various interdisciplinary tasks Analytical, communicative and solution-minded work approach Resilience and pragmatic work attitude Why Apply: The chance to work for a truly international firm The chance to work for a small, professional and friendly team The chance to use your languages daily If you are interested in hearing more, CLICK APPLY or send your application directly to Anna via firstname.lastname@example.org Thank you for applying to Euro London Appointments, Europe's largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded to any client without your express permission. To enquire about other vacancies please visit our website at www.eurolondon.com
My client is a world leading distributor of mobile accessories. This is a young and fast growing company providing cases, power and audio products for all major mobile phones and tablets. To strengthen their team in Bonn they are seeking a new Sales Support Assistant with the focus on the German market. Sales Support Assistant (m/f) Permanent Position/ Bonn The Challenge As the new Sales Support Assistant you will work closely together with the Head of Sales and the Account Manager. It will be your responsibility to provide the administrative support in all areas throughout the sales process. This will include order management, handling communication to customers and managing service requests. Your clients will be B2B and come from the retail, ecommerce and corporate sector. Your key responsibilities will include: Assist and support the Account Manager on a day to day basis Help create proposals, contracts and presentations Assist in the sales reporting Support clients with any questions, problems or issues they might have Establishing and maintaining a strong relationship with the existing client base Assisting in the new business development Upkeep of the CRM database The Right Candidate As the new Sales Support Assistant you will ideally have gained some first experience in a similar sales support, inside sales, back-office, client support and general admin role. Experience in a inside sales, sales support, back-office and general admin role Great customer service skills Experience in B2B retail or wholesale is of advantage Ability to work independently and manage priorities Very good MS Office skills, especially Excel and PowerPoint Fluent German and good level of English is essential: a further Scandinavian language is of advantage The Benefits This is a fantastic opportunity for a sales support professional to join this growing team and be part of a very successful and international company. Our client is offering a competitive salary depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. Interested? If you meet these criteria then please send your full application with the reference number 339599 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 0.