Our client, a well-reputed international organisation, is looking for a Product Marketing Manager based in Fontainebleau. You will work in a truly multi-cultural capacity so an excellent command of English is imperative for the role (French is not essential). This role will have sole responsibility for developing and executing the marketing strategy, primarily through social media channels, for a brand new Programme. Responsibilities: Own and drive global marketing for the new Programme, performing timely and efficient research that will contribute to the generation of high quality leads Develop and conduct appropriate competitor analysis using internal and external sources to deliver market insights and to support the sales pipeline process Analysis of data to identify trends and opportunities with the aim to improve decision-making capabilities Events marketing, responsible for executing on event advertising campaigns, liaising with the field-marketing team as well as 3rd party vendors to ensure that event attendance targets are met according to the specific needs and trends of the different regions/countries where events are organised. This also involves finding new avenues for promoting events in order to boost attendance rates Developing a comprehensive social media strategy with a focus on driving brand awareness and business growth Development of creative projects from start to finish, including digital design, brand communications, video storyboards, presentation materials, email marketing and internal and event/sponsorship marketing materials Profile required: Experience working in either a marketing/marketing communications role Excellent command of both written and spoken English Deep understanding of target audience and marketing channels An understanding of digital advertising practices and channels, including social media such as Youtube, Instagram and snapchat. Experience with CRM/marketing automation systems (Salesforce and Eloqua experience will be an advantage but not essential) Analytical with a keen eye for detail and experience producing reporting and analytics for business needs Experience of data visualisation tools such as Tableau and QlikView will be preferred Working knowledge of design software such as Adobe, Prezi and content production tools will be desirable Salary: 45-47K€ Please send your CV to firstname.lastname@example.org Please note that only shortlisted candidates will be notified and valid local working papers are mandatory.
Passionate about the latest E-commerce and web technologies ? Highly technical but love client contact and solving complex problems ? Bilingual(or almost!) in French and English (with perhaps other language skills !) If so our client may have the ideal opportunity for you in a growing, recognized and hi-tech e-commerce software environment with fantastic opportunities for career progression. In under 4 years our client has become a leader in multi-vendor E-Commerce solutions available in SaaS and full API our client is at the forefront of technologies used by over 30 global clients spanning Retail, E-Commerce websites , Key Accounts and Start-Ups. In sum , this is a fantastic time to join the team ! The challenge As a key player in the Technical Support team your mission is to support our client's customers in complex and routine problem resolution and troubleshooting. You will respond to different technical enquiries relating to different aspects of product usage, installation and parametrisation. Your main responsibilities include : *Responding to different questions relating to functionality and usage of the solution via the Freshdesk ticketing system and Slack Instant Messaging system *Carrying out N1-N2 troubleshooting on the range of E-Commerce solutions our client offer their customers. *Responding to functionality enquiries. *Improvement and development of the product functionality knowledgebase. *Identification of recurring problems and requests and standardisation of procedures for troubleshooting and transmission of information to the other technical teams ( continuous product improvement) Requirements *Mastery of SQL and management tools *An IUT /DUT degree specialized in IT/Computer Science with a Web development component. *Experience using REST APIs and API integration . *Thorough, organised and efficient approach to problem solving. *A high level of French and English (written and spoken) *Previous client technical support experience in the E-Commerce sector is a big advantage. At least one experience in customer support or a strong desire to work in support is essential. * Able to work to initiative and autonomously in a fast-changing Start-Up environment. Our client can in return offer excellent career development prospects in a cutting-edge technologies company fast expanding in France, Germany, the UK, Nordic region and beyond. There is a strong team culture and collaboration with other teams within the organisation. Why not join the adventure !
Our client, a prestigious international organisation, is currently recruiting a bilingual French / English Project Manager to work on construction and renovation projects on-site. Reporting to the Director Operations, you will contribute to the management of all on-going projects and coordinate all administrative, financial and technical tasks relating to renovations of the facilities. These projects are typically worth 2 to 4 M€/year and involve renovation of areas of the building, office facilities, on-site hotels, restaurant etc. In addition, you will assist the Project Director of a multi-scale renovation project of a 26 000m2 area. For this project you will provide administrative follow up, billing control, scheduling and program follow up. Profile required: Master degree level in civil engineering or architecture (Bac+5) 3-5 years of experience in project management Experience of the French market is required Bilingual French / English Mastery of AutoCad, SketchUp and Microsoft Office Adaptable, able to deal with daily hands-on topics up to more strategical issues Have excellent planning and organizing skills by anticipating and taking initiatives within a time frame but with a high developed sense of achievement Be comfortable and flexible in a challenging and ever changing environment Self-driven with a high level of autonomy and a team player simultaneously Ability to work under pressure and set priorities Communicate with diplomacy and sensitivity to diverse cultural backgrounds Salary: 38-42K€ Please send your CV to email@example.com Please note that only shortlisted candidates will be notified and valid working papers are mandatory.
Our client is a global player in the field of multi-vendor e-commerce platform solutions. Their cutting-edge solution enables B2B and B2C companies to launch their Marketplace platform of products and / or services in just a few months. Having carved out a reputation in less than 5 years for the high quality of their modular Marketplace solutions the company is currently growing fast , whilst at the same time embracing an entrepreneurial spirit in an Agile, innovation-focused environment. As an Pre-Sales Engineer /Ingénieur Avant Vente you would be the technical expert within the Sales team accompanying Sales team members on all pre-sales activities in order to understand the technical challenges the client is facing and to help Sales understand their needs. This can be for renowned Retailers, E-businesses, Key Accounts, but also Start-ups in France and abroad. You will work closely with the Sales team, Implementation Managers, the Technical and the Support teams, supervised by the Head of Sales. Responsibilities *Assisting the Sales team throughout the different stages of the Sales cycle from the technical briefing ( understanding the client's technical environment, requirements etc….) until the presentation of the offer. *Analysing the client's requirements and proposing the most suitable solutions to them whilst taking into account the costing and realism as defined by their technical and commercial teams. *Carrying out the technical definition and establishing the budgeting for the integration of each project. *Supporting , demonstrating and reasoning the offer and its options in front of the client and preparing the client presentations alongside your Sales team colleagues. *Organising technical demonstrations with the established client contacts ( Internal teams, Web agency,Integrator) *Acting as a technical evangeliser for our client's Marketplace technologies. *Ensuring a smooth handover of each client to the Technical Account Manager and the Implementation Manager for the Integration phase. *Working in collaboration with internal teams to ensure the quality of the technical offering sold to the client. *Forwarding client feedback on the product to the Product Owner to improve the solutions and offering. *Developing your network and engaging in relationship creation with actors in the e-commerce sector. *Monitoring the market for the latest e-commerce and Marketplace technology developments. Required skills and abilities ● Higher technical education ( Bac 5 Ecole d'Ingénieur) with at least one significant long-term experience with a software editor or with an Integrator or SSII, ideally in a pre-sales capacity or with a significant pre-sales exposure. *Fluent French and Very Advanced to Fluent English. *Strong grasp of SaaS solutions and /or APIs and e-commerce solutions. *Confident developing new relationships to create opportunities for commercialising a niche E-Commerce Marketplace solution to high level clients in France and Internationally. *Strong interest in the E-Commerce sector and in working in an Entrepreneurial environment. *Excellent communications skills, you're a natural initiative taker who enjoys working with autonomy as well as within the team. *Able to travel 1-2 times a month for one day each to client sites across Europe. *Creative problem solving approach. *Passionate, enthusiastic personality ready to work with a cutting-edge solution adopted by some of the biggest names of today as well as some of the ground-breaking companies of the future! Why work for the company? Grow your career further within a hyper-growth company Work for a company awarded many times for its innovation Develop skills with the latest advanced E-Commerce Marketplace technologies, strong technical focus. Great prospects for evolution Company expanding internationally. Real atmosphere and company culture in company that has a 'Start-Up' feel ( established 5 years ago) A great human adventure!
Notre client est le leader des services de conciergerie, offrant aux marques (banques, automobile, luxe etc.) des solutions de fidélisation personnalisées pour leurs propres clients. Vous travaillerez en tant que Conseiller Clientèle pour la réservation des spectacles, évènements, diners etc. pour les clients de haut niveau. Vous serez basés dans les bureaux en Paris centre et serez flexible pour travailler dans l’amplitude horaire d’ouverture du service : 7h à 22h, du Lundi au Dimanche (planning de shifts préparé un mois à l’avance) MISSIONS Votre rôle sera de prendre en charge les demandes des membres dans le respect de la charte qualité et des engagements de service. Vous identifierez le besoin client, le conseillerez et lui apporterez des conseils personnalisés, des recommandations pertinentes et/ou la solution adaptée. Vous serez amené à traiter aussi bien des demandes du quotidien que des demandes plus exceptionnelles (réservations de restaurants, billetterie, organisation d’évènements, recherches divers…). Votre sens du service client et de l’anticipation participeront à l’enchantement des membres. En parallèle, vous développerez des connaissances approfondies des différents prestataires et fournisseurs auprès desquels vous représentez les membres. Ainsi, vous devez construire et entretenir de solides relations de confiance avec les membres dont vous aurez une parfaite compréhension des attentes et connaissances des particularités. Vous intégrerez une équipe exigeante et dynamique, soucieuse d'offrir à ses clients un service répondant aux très hautes exigences d’une clientèle premium. PROFIL Le candidat idéal devra : • Avoir le souci du détail et le sens du service ; • Expérience dans un poste de service clientèle • Posséder d’excellentes qualités relationnelles afin d’interagir de manière professionnelle avec ses différents interlocuteurs ; • Etre doté du sens de l’organisation et capable de gérer plusieurs tâches simultanément ; • Allier réactivité, persévérance et diplomatie ; • Etre à l’aise avec les outils informatiques (bureautique-Email-internet…) ; • Une expérience de la conciergerie serait un plus. Salaire : 21K€ - 26K€ selon expérience + prime de 450€ par trimestre Merci d'envoyer votre CV à firstname.lastname@example.org Veuillez noter que seuls les candidats présélectionnés seront contactés.
Our client is a global player in the field of multi-vendor e-commerce platform solutions. Their cutting-edge solution enables B2B and B2C companies to launch their Marketplace platform of products and / or services in just a few months. As an Technical Account Manager ( TAM) you will be involved in managing and overseeing our client's customer's technical needs , providing accurate technical assistance and support post-installation of the solution. As a TAM you should be able to explain technical details and subjects to non-technical audiences to ensure customer satisfaction . You should be results driven and motivated to meet targets and goals. Ultimately, you should be able to provide technical, product and business knowledge to support the sales process and strengthen customer relationships. You will work closely with the Implementation Managers, the Technical and the Support teams, supervised by the head of the Implementation Manager team: Responsibilities ● Provide technical assistance for customers to support pre-sales and post-sales processes ● Address all product-related queries on time ● Train customers to use products effectively ● Provide developers with customers' feedback to help identify potential new features or products ● Report on product performance ● Identify solutions to reduce support costs ● Analyse customers' needs and suggest upgrades or additional features to meet their requirements ● Liaise with the sales department to identify upselling opportunities to help increase sales new business and increase sales ● Create, maintain and improve internal and external documentation. ● Conduct workshops and share best practices with customers ● Keep track of Marketplace Performance Metrics ● Establish report on those previous activities Required skills and abilities ● Proven work experience as a Technical account manager in at least one previous experience. ● Solid technical background with hands on experience in digital Technologies. ●Good knowledge of web technologies and programming languages (HTML, JS, JSON, API Rest) ●Good knowledge of SaaS/Cloud technologies. ● Familiarity with software development ● An ability to grasp customers' needs and suggest timely solutions ● Excellent verbal and written communication skills , near bilingual skills in French and English. ● Strong analytical and problem-solving skills. ●Able to travel occasionally but most client-facing Account Management is performed from our client's offices in Paris. Why work for our client? Hyper-growth company Company awarded many times for its innovation Advanced technologies, strong technical focus. Great prospects for evolution Company expanding internationally Real atmosphere and company culture in company that has a 'Start-Up' feel ( established 5 years ago) A great human adventure!
Our client is a leading global player in the field of multi-vendor e-commerce platform solutions. Their innovative solution enables B2B and B2C companies to launch their Marketplace platform of products and / or services in just a few months. As an Implementation Manager, you will be in charge of the integration of the Platform on the customers' website or application, up until the launch of the Marketplace. Customers are typically major accounts (CAC 40 etc). Your expertise will be used to support the client and its technical partners' team (Internal team, Integrator team, third-party solution, etc.) in the deployment of the solution, technical assistance and user training. In this context, you will set up a project methodology according to the clients specificities. You will work closely with the Account Managers, the Technical and the Support teams, supervised by the head of the Implementation Manager team: - Analysis of the existing Customer's technical solution (architecture, features, etc.) - Definition of the Technical scope - Support and assistance, demonstration and integrators training (IT services company, integrator, technical customer team) and operational users - Planning and prioritization of integration activities - Coordination of different internal and external stakeholders - Writing specifications and documentation on specific features - Reporting to the Project Director Required Skills - Technical Project Management Expertise with focus on budget and planning management, ideally within an e-commerce environment - Good knowledge of web technologies and programming languages (HTML, JS, JSON, API Rest) - Good knowledge of SaaS, Jira, and other project management tools - Bilingual French / English. Client currently in 20 countries across Europe and globally. - Ability to solve complex problems - Be proactive / Demonstrate leadership - Excellent level of oral communication and enjoy teamwork - Excellent sense of organization Why work for the company? Hyper-growth company Company awarded many times for its innovation Advanced technologies, strong technical expertise Great prospects for evolution Company deploying internationally Real atmosphere and corporate culture A great human adventure!
Our client, a rapidly expanding US SaaS company is looking for a talented Business Development Manager to join their expanding team in central Paris. You will sell their subscription based solution to accountants and small businesses. You will define and execute sales strategies and integrated campaigns to win small business customers through Accountants in Practice. This is a field sales role where you will be meeting customers 3-4 days a week (in Paris). Key measures of success are accountant sign ups, new customer growth and efficient resource allocation. You will lead efforts to execute the sales strategy in the Paris. Responsibilities: Growing, developing and managing relationships with accountants in practice in Paris, and growing the customer base Delivering events to recruit educate and grow the Cloud Programme Demonstrate products to large audiences through demos and webinars Develop strong relationships at all levels, identifying key decision makers and influencers Develop joint partner marketing campaigns and maximize return through leveraging online and emerging technologies Utilise Salesforce to manage your pipeline, and to allow effective reporting Take full accountability for defined targeted customers, using metrics to monitor performance and understand results and drivers of performance, while developing contingency plans to address shortfalls on a weekly basis Innovate in the business model as appropriate, incorporating best practices Collaborate closely with other team members and a set of cross-functional business unit colleagues to drive result Profile Required Solid experience in software sales (ideally selling SaaS subscription based solutions / licences) Ability to demonstrate Value-add and ROI in sales pitches Native French with fluent English Salary: 60-70K€ basic, OTE 85-100K€ (commission uncapped) Please send your CV to email@example.com Please note that only shortlisted candidates will be contacted and that valid working papers are essential.
Our client, a global software solutions company is recruiting an MD for their French office in Marne la Vallée. The MD will report to the President and assume a strategic role in the overall management of the International Group. The MD will have primary responsibility to take profit care responsibility for staff and operations in France: Strategic Direction Sales & Marketing Support Customer On-boarding Development of Products and Services Creation and management of strategic partnerships Customer relationships, particularly corporate customers You will develop new and existing business through effective sales and marketing initiatives, which achieve profitability and market share targets. To build, maintain, and leverage the relationship between the different groups within the such that strategic and commercial advantages for different groups are realised. ESSENTIAL DUTIES AND RESPONSIBILITIES: Revenue & Profitability of Region Set and agree budgets with HS One and within group. Set agreed revenue and profitability targets Lead and manage businesses and teams. Manage and control budgets and operational costs. Achievement of Sales targets. Lead the Sales and Marketing group to develop regional sales and marketing plans, and ensure that sales targets are met. Drive strategic sales initiatives. Develop networks. Assist in formulation of policies on pricing, conditions of sale and promotion. Strategic Management Lead planning for new company strategies and growth. Work with the management team to achieve wider company goals. Develop strategic alliances and partnerships. Business Development and Marketing Maintain awareness of current market, products, competitor activity, economic and technology trends. Develop and enhance the market position through the establishment of innovative promotional and marketing strategies Engage with Henry Schein marketing groups to ensure consistency between software and consumables marketing Explore opportunities for product development and new markets. Evaluate and assist in implementation of possible strategic acquisitions in the region. Customer Service Lead the Customer Support Service groups to meet key customer satisfaction objectives. Oversee the development and execution of continuous improvement plans for operational teams Undertake Customer Survey at twelve monthly intervals Reporting Deliver accurate and timely monthly reporting on the performance of the businesses. Oversee the preparation and review of sales revenue forecasts and budgets Staff Management Recruit, motivate and manage staff within functional areas of responsibility. Optimise performance of teams Conduct regular review of staff and address any issues of performance or training. Ensure mentoring of /coaching of all direct reports Manage headcount across the businesses effectively to achieve financial targets. PROFILE REQUIRED: General Manager / MD in a SOFTWARE SOLUTIONS organization Significant experience in management and leadership experience within a software environment Experience in a matrix multinational corporation Bilingual French / English Package: Basic salary 125-150K€ basic + 45% bonus + car + investment plan Please send your CV to firstname.lastname@example.org Please note that only shortlisted candidates will be contacted and that valid working papers are essential.
Our client , a fast-growing pan-European real estate financial advisory organisation is looking for a Finance & Administration Controller to join their small team based in central Paris. Finance Administration & Accounting Preparation of accounting reports (for external accountant) General book keeping for European entities Reconciling and monitoring all Balance Sheet accounts Cash forecasting Management of bank accounts Client invoicing and follow up of payments Payments of supplier invoices Preparing expense reports for team and ensuring compliance Budgeting – agree annual budgeting process with Partners Mange corporate liquidity, currency (GBP/EUR) and investments Develop and Maintain the Accounts Payable ledger including reconciling all supplier statements, bank cards, recording invoices and expenses Develop and Maintain the Accounts Receivable ledger and carrying out credit control as necessary Liaise with external accountants to develop tax and financial strategy for company Payroll Collating and validating new starters, leavers and employment changes for monthly payroll Preparation of salary information and payment of salaries for external accountants Following up any queries on payroll Office Management Organisation of the Paris office day-to-day including: supplies, mail, premises, maintenance Maintains strong relationships with external suppliers, vendors, building management Negotiates local supplier contracts Purchasing office supplies whilst keeping within budget Maintaining organised and controlled filing system (digital and physical) Seeking new office space for purchase PA to one partner Diary management International travel arrangements Liaison with personal tax and legal advisors Expenses Restaurant, event booking PROFILE REQUIRED Fully bilingual in French and English Strong experience in a similar role with strong focus on Financial Administration Control & Accounting Strong numerical skills, precise with numbers, meticulous and well organised Strong attention to detail Ability to maintain confidentiality and sensitive information Salary: 30-40K€ Please send your CV to email@example.com Please note that only shortlisted candidates will be contacted and that valid working papers are essential.