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Customer Success Manager - French

Customer Success Manager - French - £40K-£60K benefits - Richmond, South West London.



Are you looking to join a successful leading SaaS Software company based in Richmond as part of their Customer Success team for France? This is a wonderful opportunity for candidates bilingual in French/English and with previous experience in Customer Success/Account Management or Sales.



You main responsibilities will include:



· Working with existing key accounts to provide product training and to ensure satisfaction

· Serve as primary day-to-day liaison with assigned clients and maintain positive ongoing relationships, upselling, cross selling when required and forging solid relationships.

· Manage multiple projects simultaneously while interfacing with different internal and external contact

· Manage contract renewals on a daily basis with educational institutions all over the French speaking region



Skills required for the role:

Qualifications

· 2 years' of proven success in client management environment, including Account Management, Sales

· Familiarity with sales and renewals performance metrics

· Strong presentation and communication skills

· French speaking near native level

Dynamic, self starter

Excellent organisational and prioritising skills



The role is office based full time, Monday-Friday based in their beautiful Richmond office. The role offers a competitive salary along with a commuter allowance and company lunches on a Friday! If you are ready to join an exciting international company and want to be part of their success story, please apply today!



Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at www.eurolondon.com

French Business Development Team Lead

French Business Development Representative Team Leader

Location: London, UK

Hybrid working model: 2 days in office / 3 days WFH

Salary: £60,000 pa £30,000 pa OTE

Leading a team of hungry BDRs, you will carry the torch into the various markets of EMEA. Your experience will cultivate training sessions, keep your team motivated and resilient,

What do you need?

* Resilience to understand rejections and implement new strategies
* Curiosity, charisma, and communication skills
* Experience in leading a team
* Hunger for success
* Solid outbound experience

The ideal candidate:
* Mother-tongue French speaker with excellent written and spoken English
* Sales experience
* chronic communication and interpersonal skills
* leadership qualities
* Goal oriented

Apply and lets have a conversation. For the more curious, CVs, questions and queries can be directed to:

n.moore@eurolondon.com

HR Administrator

Our client, an international organisation with H/Q in Monaco is looking for a Bilingual English / French HR Administrator.

You will provide administrative support to the HR team of 5 people and assist with employee enquiries as well as administrative procedures with Monegasque authorities. 

Candidates must have HR admin experience.

Role based in Monaco 5 days per week.

 

Key Responsibilities will include:

  • Support the daily operations of the HR team.
  • Use HR databases to review, input and keep track of employee information.
  • Track employee progress within the onboarding program.
  • Answer employee questions about company policies, HR regulations and benefits.
  • Maintain organized and up-to-date HR soft and hard copy files.
  • Liaise with Monegasque governmental authorities regarding employee social security details etc.
  • Collaborate within the HR team on HR projects.

 

Profile Required:

  • Experience in an HR admin role
  • Hands on experience working with MS Office, and any HR software.
  • Bilingual French / English

 

Salary: 27 – 30K€ (NET salary in Monaco 2000€)

 

Please send your CV to m.collins@eurolondon.com

 

Please note that only shortlisted candidates will be contacted.

Sales Analyst - German

Sales Analyst - German speaking - London (hybrid) - up to £40K bonus benefits

Working for this highly successful international financial services organisation, you will be working as a Sales Analyst as part of their established Sales team focussing on the German and Austrian market. Reporting to the Head of Sales for the DACH region, you will be working in a supporting role with a view to develop into their Sales team in the near future.

Key responsibilities:

Dealing with inbound enquiries for the daily requests and carrying out reports.

Assisting with the sales strategic planning

Assisting in the sales process with timely reports, product updates, local newsletters, and enhanced client communications where appropriate.

Assisting with the Marketing, PR and OPS team in proof-reading as well as minor translations and checks from English into German as part of the media and sales strategy.

Working closely with Sales professionals focused on German-speaking regions, providing sales-support

Occasional travel with the Sales members to German speaking regions and events.

Assist with events and following up to understand key potential opportunities and coordinate further communication.

Supporting the team for ongoing client enquiries and the sales strategy with a focus in Germany and Austria.



Successful candidate will have the following skills:



Academic qualification minimum Bachelor's degree, preferably in a STEM, Economics, Finance etc

Near native German speaker, spoken and written with fluent English.

High attention to detail

Proficient using Excel and wider Microsoft package.

Strong analytical (financial and non-financial) and writing skills.

Internships in the asset management or banking industry appreciated but not essential.



This role is to start ASAP, based in London working with an international team. The role offers a competitive salary and benefits within an established and reputable organisation. The role offers excellent development within financial services and training.



If this is the role you are looking for please apply today!



Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our clients requirements.

Sales Manager (m/w/d)

Looking for a new opportunity in tech Sales? Are you a self-starter? Do you want to be part of a successful journey in a software engineering company? Then contact me!

Sales Manager (m/f/d)

Full Time | Munich

Tasks

  • Establish and manage the sales process from point of contact until the deal is closed
  • Work with different sales channels: networking, relevant events, cold calling
  • Upsell business with existing accounts
  • Contribute to continuous improvement to ensure process optimization

Requirements

  • Ideally 3+ years experience selling IT Services
  • Excellent German and English verbal and written communication skills
  • Strong sales process orientation and proven track record of sales performance

Benefits / About my client

  • 28-days vacation
  • Home office and flexible working hours
  • Competitive remuneration package
  • International company with several offices in Europe

 

We are looking forward to receiving your CV and certificates. Please contact Samantha K. Giovino (s.kgiovino@eurolondon.de)

 

All applicants must have valid documentation to work in Germany.

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de.

Account Manager (m/f/d)

Are you ready for the next step in your sales career? Have you mastered business development and are eager to take on the full sales cycle? Let’s chat!

Are you motivated, confident, and ready to create an incredible sales career? Are you excited to work for a highly reputable and growing cyber security company? Let’s talk!

 

My client is hiring Account Executives for their cutting edge cyber security products. They are looking for someone who is excited to work the sales process from start to finish, gaining that sense of accomplishment that comes with a 360 degree sales position. They are built on motivation, enthusiasm and the love of the job.

 

Account Executive

Munich | Hybrid | Full Time

Key Responsibilities

  • Generate new leads and source new customers
  • Convert new leads into excited new customers
  • Maintain outbound sourcing through calls, emails, and social media communication
  • Present the product at demos and conventions
  • Attend marketing events and security conferences#
  • Manage the full sales cycle for new clients

What we ask of you

  • Native level German, fluent English
  • Sales experience, ideally with SaaS products
  • A tenacious, driven, and ambitious personality
  • Experience of working in a target oriented environment

: +65 6804 5010 info@darktrace.com darktrace.com

What we offer you

  • Competitive base salary with uncapped commissions
  • 30 days holiday
  • Hybrid work schedule
  • Progressive career growth opportunities

 

Do you want to find out more? Send me your CV now, let’s discuss your interests & background and the opportunity in more detail.

 

I look forward to receiving your CV today & finding out more about you.

Samantha K. Giovino

S.kgiovino@eurolondon.de

 

Vielen Dank für Ihre Bewerbung bei Euro London Appointments, der größten unabhängigen Personalagentur in Europa, welche auf die Vermittlung von mehrsprachigem Personal spezialisiert ist. Wir versichern Ihnen, dass alle eingesandten Dokumente höchst vertraulich behandelt werden und Ihre Bewerbung nur mit Ihrer ausdrücklichen Genehmigung an unsere Kunden weitergeleitet wird. Weitere offene Stellenangebote finden Sie auf unserer Webseite www.eurolondon.de.

Customer Operations Specialist (m/f/d)

Customer Operations Representative (m/f/d)

This role combines the passion for customer service, and the excitement of working for an internationally known brand name. With a focus on creating the best outdoor and adventure products, my client is an international and well established name.

They are looking for a Customer Operations Representative to join their team in Munich, to manage the B2B customers from the Swiss market. You will be in charge of order management, delivery coordination, aftersales processes, and customer care.

 

Key Responsibilities:

  • Customer care and support
  • Communicate with B2B customers via phone and email about inquiries, orders, and services provided
  • Work together with the sales and logistics teams to deliver orders and services
  • Order management; order entry, review order pricing to ensure seasonal accuracy, ensure orders are on time
  • Monitor product accuracy and communicate with the sales team about any changes
  • Reconciliation of returns, chargebacks, exceptions
  • Support monthly forecasts and support of monthly shipping targets

 

Your Profile

  • Excellent German and English, written and spoken. French is a plus.
  • Experience in customer facing role
  • Passion for working with customers
  • Strong understanding of Xcel
  • Strong multitasking and problem solving mentality

 

We offer

  • Discounts on products
  • Fitness membership
  • Hybrid model
  • Passionate, multi-national team

 

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de.

 

Business Developer Key Account (m/f/d)

Business Developer for Key Accounts

Are you experienced in technical sales, and eager to take on a new challenge in energy-efficient building technology? Are you ready to be part of a highly reputable name in the HVAC world? My client is an internationally recognized company in the energy-efficient, heating and cooling industry. They are looking for their next super star sales developer.

This position can be done fully remote, with the ability to drive to your clients in any location.

 

Your tasks:

  • Identification and acquisition of potential key accounts
  • Acquisition of key accounts in Germany
  • Continuous assessment of customers and their needs
  • Development of individualized concepts, tailored to target groups
  • Manage your KPI targets and achievement of goals
  • Visit potential clients, Germany wide, to develop relationships and potential accounts

 

Your profile:

  • 4-6 years of experience with sales and customer acquisition
  • Strong knowledge and experience in HVAC technology
  • Network experience with clients such as large chain grocery brands, gas stations, hotels, and hardware stores
  • Ideally completed studies or extensive experience in the field of building services engineering
  • Experience in project and tender business as well as dealing with office planning and plant constructors
  • Strong hunting personality
  • Fluent German and English skills

 

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de.

Consultant Team Lead (w/m/d)

I am searching for a Consultant Team Lead to join this international, digital business and CRM consultancy. They are an elite Hubspot partner, providing strategic consultancy across marketing, sales, and business operations. Their priority is both customer happiness, and a successful work life balance for all employees.

Consultant Team Lead

If you are passionate leader, looking to grow and develop an enthusiastic team of CRM, marketing, and sales consultants, than this is the job for you!

Tasks

  • Lead a team of sales and marketing consultants
  • Provide weekly feedbacks with team members
  • Daily coaching, troubleshooting, and mentoring of team members
  • Manage team organization; performance management, project allocation, onboarding, trainings
  • Maintain and manage an overview of all projects
  • Strategic market research to discover new potential markets to break into
  • Act as lead consultant on your client’s projects
  • Ensure accurate technology usage across tools

Your Profile

  • 8-10 Years of experience in digital marketing
  • Team lead experience
  • Hubspot certifications and solid knowledge
  • Client facing experience and understanding of client management
  • Experience in strategic market research
  • Fluent German and English

Benefits

  • Flexible work schedule and hybrid options
  • Enthusiastic and international team
  • Team players

 

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de.

Project Manager (w/m/d)

Career, personal growth, and an exciting international team – These are just a few of the wonderful aspects that my client offers. They are a digital business and CRM consultancy working to provide the best strategic consultancy to marketing, sales, and business operations.

 

Project Manager

In this role, you will be focused on Systems Integration and will be developing both technical and non technical plans, as well as managing them all the way through. You will be working with B2B clients to onboard them, consult, educate, and help to solve their CRM needs.

Tasks

  • Systems integration
  • Create project plans to fit the customers needs and budget
  • Find what type of technology and systems the customer has, and what they need
  • Manage the project budget throughout the process
  • Onboard customers to their new CRM
  • Facilitate customer meetings
  • Manage the full cycle of each project, ensuring timeliness, budget, and efficiency
  • Conduct project management meetings following the SPAT method
  • Resolve any project roadblocks, internal or from clients such as login details, missing guidelines, etc.
  • Measure project performance, identifying areas for improvement
  • Communicate and manage project risks
  • Work with Resource Managers to ensure deliverables or delivered on time

 

Your Profile

  • Project management experience, 3-4 years
  • Experience and in depth knowledge of Hubspot, or similar CRM
  • Experience in systems integration
  • Knowledge of the marketing industry
  • Knowledgeable and proficient in project management methodologies
  • Experience with IT/website projects
  • Fluent German and English

 

Thank you for applying to Euro London Appointments, Europe’s largest independent language consultancy. Please be advised that documents will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond as promptly as possible to your application, however, due to the high level of CV's we receive we are only able to respond to applicants whose profile matches our clients requirements. To enquire about other vacancies please visit our website at www.eurolondon.de.

PR Account Executive £" Tech, Hybrid in Munich

Our client, a global Tech PR agency is looking a PR Account Executive to join their expanding team in Munich.

PR Account Executive – Tech, Hybrid in Munich

This role suits candidates who are currently working as a Jr Account Executive in a PR agency and are looking for the next step in their career.

You must have a PR agency background in the B2B Tech sector, understand the tech media landscape in Germany and have excellent writing & verbal skills in German.

Your role:

  • Support Account Directors and Sr Account Executives with PR campaigns, ensuring they align with client objectives and deliver measurable results.
  • Foster and maintain strong client relationships, serving as a trusted advisor and strategic partner.
  • Develop comprehensive PR strategies tailored to the B2B Tech sector, maximizing media coverage and brand exposure.
  • Cultivate and nurture relationships with key media contacts, journalists, and influencers within the German tech landscape.
  • Create persuasive and engaging written content in both German, including press releases, articles, and communication materials.
  • Develop materials on complex issues (e.g., Q&As, speeches, collateral materials).
  • Develop, pitch and place positive stories by and about the client in appropriate business, trade and consumer media.
  • Oversee all aspects of major events for client.
  • Support Account Directors and Sr Account Executives in the research for new business proposals.

My client would like to hire some that has:

  • Proven background in Public Relations within the B2B Tech sector (minimum 1 year of PR agency experience).
  • In-depth understanding of the German tech media landscape.
  • Exceptional writing skills in German with good level of English.
  • Strong communication, interpersonal, and presentation abilities.
  • Demonstrated experience in successful PR campaigns.

 

Please send your CV to m.menabrito@eurolondon.com

German speaking Inside Sales Executive

We are currently looking for German speakers for an Inside Sales role near Yeovil. The client is in the electronic manufacturing industry and is looking for support for its operations in the DACH region. Candidates must be confident communicating over the phone and be able to establish and maintain long standing relationships with customers.


This is a hybrid role; however, employees are expected to come to the office full time whilst they complete their probationary period. The salary is £24,000-£28,000 for a 35-hour week. Working hours are 8am-4pm. Benefits include private healthcare cash plan, regular social events, employee discounts and offers, and increased holiday allowance with length of service.


Responsibilities:
Ensure customer satisfaction through excellent customer service.
Contribute to sales growth across the German speaking region.
Communicate with customers over the phone, via email and live messenger.
Deal with customer queries efficiently and professionally.
Arrange meetings between company managers and potential customers.


What we're looking for:
Fluency in German.
Experience in sales and/or customer service.
Confident and effective communicator.
Excellent problem solving and negotiation skills.
Ability to learn new skills and product knowledge quickly and accurately.


If this sounds like you then apply now!
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