Location: UK Office
Specialism: Customer Support Division
Languages: English and German
I was brought up in Germany and England became my home 18 years ago.

Alvin Sarfo

Winner, winner, chicken dinner! Here&rsquo;s an amazing opportunity to work for a leading online gambling company, based in Central London. We are recruiting on their behalf for a German-speaking Customer Care Advisor to work on a hybrid basis, going into the office only twice per week.&nbsp;Your duties will include answering customer queries by email or live chat fast and accurately; making sure players have a great experience; and general admin, amongst other things.&nbsp;Fluent German to a native/bilingual level is essential for this role and great interpersonal skills and the ability to work both in a team and independently are desirable. Ideally you will be proficient at Microsoft Office and have some experience with online gaming or payment processing.&nbsp;So, if you love casino games and enjoy working in a fast-paced environment, put your money where your mouth is and start your application now! You could hit the jackpot! The next step in your career is waiting for you, if you play your cards right!&nbsp;Given the nature of the role candidates must have excellent command of English and German (both written and oral). If you feel you are the suitable candidate for the role and are available immediately, please send your CV in WORD format to a.sarfo@eurolondon.com.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Winner, winner, chicken dinner! Here’s an amazing opportunity to work for a leading online gambling company, based in Central London. We are recruiting on their behalf fo...

German Customer Service Representative 

I am seeking an experienced and enthusiastic French speaking cycle instructor to join the team at their Virtual Stuido.&nbsp;Responsibilities:<ul>
<li>Lead high-energy and motivational cycle classes for all fitness levels</li><li>Create engaging and challenging workout routines to help clients achieve their fitness goals</li><li>Provide excellent customer service and promote a supportive and welcoming atmosphere in the studio</li><li>Monitor and adjust individual bikes for proper form and safety during classes</li><li>Stay current on industry trends and certifications to provide the best possible experience for our clients</li></ul>
Qualifications:<ul>
<li>Must be fluent to native level in French</li><li>Must have Level 2 or 3D in Gym Instructing and Personal Training</li><li>Exceptional communication and interpersonal skills</li><li>Strong passion for fitness and helping others reach their health and wellness goals</li><li>Ability to motivate and inspire clients to push past their limits and achieve their personal best</li></ul>
If you are a dynamic and dedicated cycle instructor looking to grow your career in a supportive and motivating environment, we would love to hear from you. Apply now to join the team and help clients pedal towards a healthier, happier lifestyle.

French Cycle Instructor 

Job title:&nbsp;French speaking Customer Service &amp; Sales AdvisorSalary:&nbsp;Around &pound;30,000 + 15% annual bonusLocation:&nbsp;Basingstoke, Hampshire (Hybrid &ndash; a mix of Homeworking and Office-based)Contract:&nbsp;Permanent&nbsp;Are you a fluent French speaker with a passion for delivering exceptional customer service? If so, we have an exciting opportunity for you to join our client&rsquo;s team as a French speaking Customer Service &amp; Sales Advisor.The role is diverse and will involve a mix of Customer Service, Sales Support and soft sales but&nbsp;there is no cold calling in the job&nbsp;as you will only ever speak to existing customers.We are a recruiting for a leading company in their industry, dedicated to providing outstanding products and services to their customers. As a French speaking Customer Service &amp; Sales Advisor, you will play a crucial role in maintaining and developing relationships with our client&rsquo;s existing customers. You will have the opportunity to work in a dynamic and supportive environment with a flexible working policy.&nbsp;Responsibilities:<ul>
<li>Deliver exceptional customer service to French-speaking clients, ensuring their needs and expectations are met and exceeded.</li><li>Provide sales support, assisting customers with product inquiries, order processing, and resolving any issues or concerns.</li><li>Engage in soft sales techniques to identify opportunities for upselling and cross-selling, driving revenue growth.</li><li>Build strong relationships with existing customers, understanding their business requirements and providing tailored solutions.</li><li>Collaborate with internal teams to ensure smooth order fulfilment, delivery, and after-sales support.</li><li>Maintain accurate records of customer interactions and sales activities in our CRM system.</li></ul>
&nbsp;Requirements:<ul>
<li>Fluent in French (both written and spoken) is essential.</li><li>Previous experience in customer service, sales support, account management, or inside sales.</li><li>Strong interpersonal and communication skills, with the ability to build rapport with customers.</li><li>Proactive and results-oriented mindset, with a focus on achieving sales targets and customer satisfaction.</li><li>Excellent organizational skills, with the ability to multitask and prioritize effectively.</li></ul>
&nbsp;Benefits:<ul>
<li>Competitive salary package.</li><li>Private Healthcare.</li><li>Great pension contribution.</li><li>Staff discount on products.</li><li>Competitive holiday allowance.</li></ul>
&nbsp;If you are a motivated and customer-focused individual with French language skills, we would love to hear from you!If interested, please apply or send your CV direct to t.chau@eurolondon.com

French speaking Customer Service & Sales Advisor

Job Title: French speaking Technical Support SpecialistLocation: Feltham, UK (Hybrid Basis)Salary: &pound;27,500 - &pound;29,500 per annum + Discretionary Annual BonusAre you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If so, we want to hear from you!Company Overview: Our client is a leading technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele.Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to join our client&rsquo;s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client&rsquo;s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service.Key Responsibilities:<ul>
<li>Provide technical support to French speaking customers via phone, email, and chat channels.</li><li>Troubleshoot and resolve technical issues related to software, hardware, and networking.</li><li>Document customer interactions and resolutions accurately in the ticketing system.</li><li>Collaborate with internal teams to escalate and resolve complex technical issues.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues.</li></ul>
Qualifications:<ul>
<li>Native level fluency in French</li><li>Previous experience in IT technical support, help desk, or service desk roles.</li><li>CompTIA A+ advantageous</li><li>Basic knowledge of apple Mac &amp; Linux OS</li><li>Strong knowledge of computer hardware, software, and networking concepts.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li><li>Proven problem-solving abilities and attention to detail.</li></ul>
Benefits:<ul>
<li>Discretionary annual bonus.</li><li>24 days per annum and up to 8 bank holidays per year</li><li>Private Dental</li><li>Comprehensive benefits package.</li><li>Subsidised gym membership</li><li>Subsidised Travel</li></ul>
And many many more!If you could be interested, please apply or send your CV to t.chau@eurolondon.com

French speaking Technical Support Specialist

Our client is a rapidly expanding British interior design agency. They have established a range of high-end product collections and opened a boutique in Paris Saint Germain last year.
They are looking to recruit a Sales Assistant, in their Paris store, to provide a high level of service to end user clients, architects and interior designers.&nbsp;
Candidates must be bilingual French / English and have a strong sense of customer service.
The boutique is open Monday &ndash; Friday with regular opening hours.
&nbsp;
Key Responsibilities:
You'll greet customers warmly, address inquiries, and ensure a positive shopping experience. You will demonstrate excellent product knowledge and advise customers both physically and on the phone.
<ul type="disc">
<li>Deliver outstanding customer service</li>
<li>Demonstrate in-depth product knowledge</li>
<li>Collaborate effectively with team members</li>
<li>Adapt to a fast-paced environment</li>
<li>Problem-solve and approach challenges with agility</li>
</ul>
Requirements:
<ul type="disc">
<li>Fluent in English and French</li>
<li>Customer service or Sales experience advantageous</li>
<li>Interest in interior design industry preferred</li>
<li>Ability to build strong relationships</li>
</ul>
Salary and opportunity: 
<ul type="disc">
<li>Full training on the brand, products and systems</li>
<li>An interesting and challenging role with genuine recognition and opportunities for career progression</li>
<li>Salary 25-28K&euro;</li>
<li>Working hours Monday &ndash; Friday (either 09:00 &ndash; 18:00 or 12:00 &ndash; 19:00)</li>
</ul>
&nbsp;
Please send your CV to <a href="mailto:m.collins@eurolondon.com">m.collins@eurolondon.com</a>
&nbsp;
Please note that only shortlisted candidates will be contacted.

Sales Assistant - Interior Design Boutique

Job Title: German speaking Technical Support SpecialistLocation: Feltham, UK (Hybrid Basis)Salary: &pound;27,500 - &pound;29,500 per annum + Discretionary Annual BonusAre you a fluent German speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment? If so, we want to hear from you!Company Overview: Our client is a leading technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele.Position Overview: We are seeking a talented and enthusiastic German-speaking Technical Support Specialist to join our client&rsquo;s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client&rsquo;s German speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service.Key Responsibilities:<ul>
<li>Provide technical support to German-speaking customers via phone, email, and chat channels.</li><li>Troubleshoot and resolve technical issues related to software, hardware, and networking.</li><li>Document customer interactions and resolutions accurately in the ticketing system.</li><li>Collaborate with internal teams to escalate and resolve complex technical issues.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective resolution of issues.</li></ul>
Qualifications:<ul>
<li>Native level fluency in German</li><li>Previous experience in IT technical support, help desk, or service desk roles.</li><li>CompTIA A+ advantageous</li><li>Basic knowledge of apple Mac &amp; Linux OS</li><li>Strong knowledge of computer hardware, software, and networking concepts.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work effectively in a fast-paced, team-oriented environment.</li><li>Proven problem-solving abilities and attention to detail.</li></ul>
Benefits:<ul>
<li>Discretionary annual bonus.</li><li>24 days per annum and up to 8 bank holidays per year</li><li>Private Dental</li><li>Comprehensive benefits package.</li><li>Subsidised gym membership</li><li>Subsidised Travel</li></ul>
And many many more! If you could be interested, please apply or send your CV to <a href="mailto:t.chau@eurolondon.com">t.chau@eurolondon.com</a>

German speaking Technical Support Specialist

I am partnering with an international distributor and manufacturer of mobile device accessories. This is a young and growing company providing through their online platform cases, power and audio products for all major mobile phones and tablets. To strengthen their small team in Bonn they are seeking a new Junior Account Manager with the focus on the German market. 
&nbsp;
<a name="_Hlk167871731"></a>Junior Account Manager &nbsp;(m/f/d) 
Permanent Position/ Bonn / Hybrid
&nbsp;
The Challenge
As the new Junior Account Manager, you will work closely together with the Head of Sales and manager of the office. It will be your responsibility to support with the account management of the existing client base as well as support in regards to gaining new clients in the market. Your clients would come from the retail, e-commerce and corporate sector.&nbsp;
Your key responsibilities will include:&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Assist and support the Head of Sales on a day to day basis</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Help create proposals, contracts and presentations</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Assist in the sales reporting</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Support clients with any questions, problems or issues they might have</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Establishing and maintaining a strong relationship with the existing client base</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Assisting in the new business development</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Take part in fairs and networking events</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Upkeep of the CRM database</li>
</ul>
&nbsp;
The Right Candidate
As the new Junior Account Manager, you will have gained some first experience in a similar account management, business development, sales support, inside sales, back-office, client support and general admin role.&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Experience in business development, inside sales, account management, sales support, back-office or general sales admin role</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Great customer service skills</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Experience in B2B retail or wholesale is of advantage</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Ability to work independently and manage priorities</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Very good MS Office skills, especially Excel and PowerPoint</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Fluent German and good level of English is essential</li>
</ul>
&nbsp;
The Benefits
This is a fantastic opportunity for a sales professional to join this small, but growing team and be part of a very successful and international company. Our client is offering a competitive salary depending on your prior experience. I would be happy to discuss this with you further upon receipt of your CV. &nbsp;&nbsp;
Interested? If you meet these criteria then please send your full application with the reference number 353164 via email to Karin Furberg at <a href="mailto:k.Furberg@eurolondon.de">k.Furberg@eurolondon.de</a> or give me a call at +49 (0)69 219 32 218. 
&nbsp;

Junior Account Manager  (m/f/d) 

I am partnering with an international distributor and manufacturer of mobile device accessories. This is a young and growing company providing cases, power and audio products for all major mobile phones and tablets. To strengthen their small team in Bonn they are seeking a new Sales Support Administrator with the focus on the German market. 
&nbsp;
Sales Support Administrator (m/f/d)
Permanent Position/ Bonn / Hybrid
&nbsp;
The Challenge
As the new Sales Support Administrator, you will work closely together with the Head of Sales and the Account Manager. It will be your responsibility to provide the administrative support in the office as well as office management duties. This will include support with the preparing of marketing materials, order management, handling communication to customers and managing service requests. Your clients will be B2B and come from the retail, e-commerce and corporate sector. &nbsp;
Your key responsibilities will include:&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Assist and support the Account Manager on a day-to-day basis</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Office management duties</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Prepare marketing materials</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Help create proposals, contracts and presentations</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Offer clients support if they have questions, problems or issues</li>
<li class="MsoNormal" style="mso-list: l0 level1 lfo1;">Upkeep of the CRM database</li>
</ul>
&nbsp;
The Right Candidate
As the new Sales Support Administrator, you will ideally have gained some first experience in a similar sales support, office management, back-office, client support and general admin role.&nbsp;
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">First experience in a sales support, back-office, marketing assistant and general admin role</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Great customer service skills</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Experience in B2B retail, e-commerce or wholesale is of advantage</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Ability to work independently and manage priorities</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Very good MS Office skills, especially Excel and PowerPoint</li>
<li class="MsoNormal" style="mso-list: l1 level1 lfo2;">Fluent German and good level of English is essential</li>
</ul>
&nbsp;
The Benefits
This is a fantastic opportunity for someone wanting a start in a back-office/ support role to join this small, but growing team and be part of an international company. Interested? If you meet these criteria then please send your full application via email to Karin Furberg at <a href="mailto:k.furberg@eurolondon.de">k.furberg@eurolondon.de</a> or give me a call at +49 (0)69 219 32 218.&nbsp;

Sales Support Administrator (m/f/d)

We are partnering with the world&rsquo;s leading company for medical and security services. With over 10,000 employees worldwide they work with a broad customer base including Fortune 500 companies, non-governmental organisations and governments worldwide. To help protect employees of companies worldwide from health and safety threats, we are now recruiting an International Operations Coordinator to join the team in Frankfurt am Main. The role is a full-time, office-based position, working in shifts.
International Operations Coordinator (m/f/d) &ndash; Travel, Health &amp; Security Permanent Position/ office based / Frankfurt am Main area
The Role As the new International Operations Coordinator, you will be the first point of contact for clients with questions, issues, problems and/ or emergencies. You will coordinate solutions for a range of different requests working together with the local and global team of specialists. As the first point of contact for the clients, this role is crucial.
Your responsibilities will include: 
<ul>
<li>Inquiries from clients around the world via phone or email.</li>
<li>Coordinate and document all measures and agreements regarding our clients' cases and their business travellers and expatriates.</li>
<li>Play a central role in coordinating and organising the response to a client's concern and involving specialists from various regions and departments to&nbsp;develop the best possible solutions.</li>
<li>Handle a wide range of medical and security-related issues, from scheduling a consultation to coordinating complex evacuations.</li>
<li>The Ideal Candidate</li>
</ul>
The ideal candidate will have the following qualifications:
<ul>
<li>Completed education and work experience in a service-oriented profession.</li>
<li>Fluent in both German and English, both spoken and written.</li>
<li>Organizational skills and ability to quickly grasp and prioritize complex content.</li>
<li>Strong communication skills, especially over the phone.</li>
<li>Teamwork and service orientation.</li>
<li>"Can-Do" attitude combined with responsibility.</li>
<li>Willingness to work in shifts. (Early shift/ Late shift/ and Night Shift (until July 2024))</li>
</ul>
Why Apply? This is a great opportunity for a service-minded person to join this growing team and be part of a very successful and international company. Interested? If you meet these criteria then please send your full application with the reference number 353392 via email to Karin Furberg at k.Furberg@eurolondon.de or give me a call at +49 (0)69 219 32 218.

German Customer Service Representative

Interested? Apply Now.

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