Dutch
Customer Service

Dutch Speaking Consumer Relations Representative (5 Month FTC)

29 days ago

Dutch Speaking Consumer Relations Representative (m/f/d)
Location: Hybrid (London-based) or Remote within the UK
Type: Full-time, 5-Month Fixed-Term Contract
Start Date: September 2025
Salary: £28,000 + £1,000 Completion Bonus

Are you fluent in Dutch and passionate about delivering excellent customer service? We’re looking for a Consumer Relations Representative to join an international lifestyle and footwear brand on a 5-month fixed-term contract, starting this September.

In this role, you’ll support Dutch-speaking customers across phone, email, and live chat — assisting with product queries, orders, returns, and more. It's a great opportunity to work for a globally recognised brand in a dynamic and people-focused environment.

Please note: The role can be office-based (hybrid) in London or fully remote if you're located elsewhere in the UK.

What You'll Be Doing:

  • Providing first-class customer service in Dutch and English

  • Handling customer enquiries via phone, email, and live chat

  • Supporting with returns, exchanges, and delivery tracking

  • Collaborating with internal teams to resolve customer issues

  • Acting as a brand ambassador in every interaction

What We're Looking For:

  • Fluency in Dutch (C2/native) and strong English communication skills

  • Previous experience in customer service or a similar role

  • Confidence using CRM systems and digital platforms

  • A professional, friendly, and solution-focused attitude

  • Must be based in the UK

What’s In It for You:

  • £28,000 annual salary

  • £1,000 bonus upon successful completion of contract

  • Hybrid or fully remote working options within the UK

  • Full training and onboarding provided

  • Opportunity to represent a globally respected brand

Interested? We’d love to hear from you.

Interested? Apply Now.