Location: UK Office
Specialism: Regional recruitment, roles outside of London
Languages: English, German, and basic Turkish
&nbsp;I studied Linguistics at university in both Germany and the UK. At school, used to be able to fake a Scottish accent and studied Latin for 9 years, as well as Ancient Greek, and Italian.

Aylin Doğancan

Job Title: German speaking Customer Service RepresentativeLocation: Bury St EdmundsContract: Permanent, full-timeWorking hours: Monday - Thursday 8am - 4.30pm, Friday 8am &ndash; 12.30pmSalary: depending on experience&nbsp;This is an exciting time to join our global UK-based client as a German speaker within their Customer Service department. In this role, you&rsquo;ll play a key role as part of a collaborative, forward-thinking and global company by supporting their German speaking market.If you&rsquo;re looking for a high-level, technical and proactive role where you can drive continuous improvement and utilise your language skills along with your experience within manufacturing or engineering, we&rsquo;d love to hear from you!&nbsp;Why join:<ul>
<li>Competitive annual salary, depending on experience</li><li>Early finish at 12:30pm on Fridays</li><li>Excellent opportunities for growth and development</li><li>Make a direct impact on a growing, international business</li><li>And more!</li></ul>
&nbsp;As the German speaking Customer Service Representative, you will:<ul>
<li>Answer incoming phone calls and emails from German speaking customers regarding order entry, tracking and product stock levels</li><li>Be responsible for purchase order requests and entry, administration, quotations, and technical advice and assistance regarding products</li><li>Maintain an up-to-date technical knowledge regarding products</li><li>Be responsible for the German speaking market, ensuring a customer-first, proactive approach</li><li>And more</li></ul>
&nbsp;Who we&rsquo;re looking for:<ul>
<li>Native-level German speaker with fluent English</li><li>Experience in a high-level technical customer service environment, ideally within manufacturing or engineering environments</li><li>Strong computer skills, including MS Office and ERP systems</li><li>Experience in process improvement</li><li>You&rsquo;re a great communicator and problem solver with the ability to understand and effectively communicate technical information to customers</li></ul>
&nbsp;If this sounds like you, please apply either directly or reach out to Aylin at a.dogancan@eurolondon.com for a confidential chat to find out more.Candidates must hold full right to work status for the UK, without requiring sponsorship for the foreseeable future.Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly; however, due to the high level of applications, we are only able to contact candidates to applicants whose experience closely matches our client&rsquo;s requirements.For more opportunities, please visit our website.<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/HotJob.png" alt="image" />

Job Title: German speaking Customer Service Representative

Location: Bury St Edmunds

Contract: Permanent, full-time

Working hours: Monday - Thursday 8am - 4.30pm, Frid...

German speaking Customer Service Representative

French Customer Services - Lincoln - &pound;27,000 per annum + benefits, on site Monday-Friday&nbsp;Reporting to the Customer Services Manager, you will be working as part of the international team for a successful growing manufacturing company. This exciting new Customer Services role requires C1 fluency both in French and English and a great customer focused attitude, ideally with previous similar experience in a B2B environment.&nbsp;Key skills required:&nbsp;<ul>
<li>Handling incoming telephone calls, resolving queries where possible or directing them to the appropriate team member to ensure prompt allocation and follow-up.</li><li>Managing incoming emails, enquiries, and related administrative tasks.</li><li>Collaborating closely with Regional Account Managers to process specific tasks, quotations, and orders.</li><li>Carrying out proactive activities by upselling and cross-selling, and conducting follow-ups.</li></ul>
&nbsp;Reporting &amp; Accountability<ul>
<li>Accurately maintaining and updating the CRM system, including product variants, pricing, customer and contact details, invoice information, repair reports, and rental machine records.</li><li>Supporting Regional Managers in delivering responsive, professional, and high-quality customer service.</li><li>Preparing and processing customer quotations and orders with accuracy and efficiency.</li><li>Investigating and resolving invoicing queries.</li><li>Preparing and formatting reports and proposals.</li><li>Coordinating with transport companies to arrange collections and deliveries for the French market.</li><li>Managing customer returns and repair processes in line with written procedures.</li><li>Assisting with the scheduling of engineer and Regional Manager visits.</li><li>Liaising with the production team regarding dispatch issues and specific customer requirements.</li></ul>
&nbsp;The role is to start asap and is a great opportunity to join a thriving team. The ideal candidate will be a car owner as the location is not accessible by public transport.&nbsp;Only candidates with the right to work status in the UK can be considered.&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.&nbsp;

French Customer Services

*Start Date August*]We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services.&nbsp;Job functions:-Speaking to clients to quickly get to the root of their problem.-Providing timely and accurate customer feedback.-Helping customers via calls, emails, community posts and live chat.-Use a positive personality and experience, not a script-Assisting customers with their technical and software related problems-Configuring and installing software over the phone at restaurant locations-Provide outstanding service-Know limitations and when to should ask for advice-Own the resolution to the problem; don't leave the customer hanging-Accurately and efficiently log all contacts in our CRM (Salesforce)-Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback&nbsp;&nbsp;About You:- Fluent to a native level in: German- Fluent level of English- Open to work on weekends if need be-Interpersonal skills, and passion for providing excellent customer service-Strong communication skills: active listening, writing/typing, informal communication-Restaurant/ Hospitality experience is an added bonus.-At least one years experience providing customer support would be ideal - preferably in a software support environment-Knowledge of current Microsoft Windows operating systems-Knowledge of iOS and Apple Hardware-Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

Client Support (German Speaking)

Customer Service Advisor &ndash; French SpeakingLocation: Greenford, West London (office-based)Salary: &pound;35,000+ DOEHours: Full-time&nbsp;A well-established international manufacturer and distributor is seeking a French-speaking Customer Service Advisor to join its busy European Customer Service team based in Greenford. Operating across Europe, Africa and the Middle East, the business supplies customers globally from its UK manufacturing and distribution operation.This is an excellent opportunity for an experienced customer service professional looking to join a stable and growing organisation with genuine long-term career prospects.&nbsp;The RoleWorking as part of an established team of customer service professionals, you will act as a key point of contact for customers across multiple international markets, managing orders and enquiries while ensuring an outstanding level of service.&nbsp;Key Responsibilities<ul>
<li>Managing customer enquiries via telephone and email.</li><li>Processing customer orders and ensuring accurate delivery information is provided.</li><li>Preparing quotations and responding to product availability requests.</li><li>Liaising with internal departments including warehouse, production, logistics and sales teams.</li><li>Resolving customer issues and ensuring timely follow-up.</li><li>Maintaining accurate customer and order records within internal systems.</li><li>Supporting customers across European and international markets.</li><li>Building strong relationships with existing customers and stakeholders.</li></ul>
&nbsp;Requirements<ul>
<li>Fluent French language skills (written and spoken) &ndash; essential.</li><li>Additional European language skills would be advantageous.</li><li>Previous experience in a customer service, customer support, sales support or order processing position.</li><li>Strong communication and relationship-building skills.</li><li>Intermediate Microsoft Excel skills.</li><li>Experience using ERP, order management or customer service systems (Oracle experience is beneficial but not essential).</li><li>Highly organised with excellent attention to detail.</li><li>Ability to work effectively in a fast-paced office environment.</li><li>Manufacturing, logistics, distribution or technical product experience would be advantageous but is not required.</li></ul>
&nbsp;Working Hours<ul>
<li>Monday to Thursday: 8:00am &ndash; 5:00pm</li><li>Friday: 8:00am &ndash; 12:00pm</li><li>Occasional Friday afternoon cover required on a rota basis, paid as overtime.</li></ul>
&nbsp;Benefits<ul>
<li>Competitive salary dependent on experience.</li><li>Paid overtime opportunities.</li><li>Company pension scheme.</li><li>Generous holiday entitlement.</li><li>On-site parking.</li><li>Long-term career development opportunities.</li><li>Stable, successful international business.</li><li>Friendly and supportive team environment.</li></ul>
&nbsp;Please note: This is a fully office-based position in Greenford. Due to the location, applicants should be within a reasonable commuting distance of the site.<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/HotJob.png" alt="image" />

Customer Service Advisor - French Speaking

German Speaking Customer Service AdvisorLocation: Leicester (currently office-based but possibly hybrid in the near future)Type: Permanent, Full-Time or Part-TimeSalary: &pound;28,000 per annum (pro rata for part-time) with potential to rise after probation&nbsp;Are you fluent in German and passionate about delivering excellent customer service? We are currently recruiting for a Customer Service Advisor to join a supportive and growing team based in Leicester.&nbsp;This is a permanent role with flexibility to work full-time or part-time, depending on your availability.&nbsp;Key Responsibilities:<ul>
<li>Handle incoming enquiries from customers in the UK, US, and Germany through various channels including email, phone, live chat, and social media</li><li>Collaborate with internal teams to resolve issues efficiently and pass along customer insights to help shape product and service improvements</li><li>Create and update customer profiles in the system, ensuring all details are accurate and up to date</li><li>Conduct follow-ups with customers to confirm that their issues have been fully resolved and expectations met</li><li>Offer a helpful and friendly service that reflects the company&rsquo;s values and commitment to customer care</li><li>Work proactively to spot patterns or recurring issues and share these with the wider team</li></ul>
&nbsp;Requirements:<ul>
<li>Fluent German language skills (written and spoken)</li><li>Prior experience in a customer-facing role is beneficial</li><li>Clear communication and good problem-solving abilities</li><li>Confident with using computer systems and handling multiple tasks at once</li><li>Positive attitude and willingness to work collaboratively</li></ul>
&nbsp;I look forward to receiving your application!

German Speaking Customer Service Advisor

French Speaking Customer Account ExecutiveLocation: BasingstokeSalary: &pound;33,000 - &pound;35,000 DOE + 15% bonusContract: Permanent, Full-TimeWorking Pattern: Hybrid &ndash; 3 Days in the Office, 2 Days from Home&nbsp;Our client is looking for a French-speaking Customer Account Executive to join their customer sales and support team. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and identifying commercial opportunities within an established customer base.&nbsp;The RoleWorking closely with both customers and the wider sales team, you'll act as a key point of contact, ensuring customers receive a first-class service while supporting sales growth across the French market.&nbsp;Key responsibilities include:<ul>
<li>Providing customer service and sales support via phone and email</li><li>Managing customer enquiries and resolving issues efficiently</li><li>Building strong relationships with customers and internal stakeholders</li><li>Supporting the external sales team with account management activities</li><li>Processing orders and ensuring a smooth customer journey</li><li>Identifying upselling opportunities where appropriate</li><li>Maintaining accurate customer records using the CRM system</li><li>Working collaboratively with departments including logistics, finance and customer support</li></ul>
&nbsp;About You<ul>
<li>Fluent in both French and English</li><li>Previous experience in a customer service, sales support or account management role</li><li>Excellent communication and relationship-building skills</li><li>Commercially minded with the confidence to identify sales opportunities</li><li>Strong organisational skills with excellent attention to detail</li><li>Confident using Microsoft Office and CRM systems</li><li>A proactive team player who enjoys working in a fast-paced environment</li></ul>
&nbsp;What's on Offer<ul>
<li>&pound;33,000 - &pound;35,000 DOE</li><li>Permanent, full-time position</li><li>Hybrid working (3 days in the office, 2 days from home)</li><li>Annual bonus</li><li>Excellent benefits package</li><li>Supportive team environment with ongoing career development</li></ul>
This is an excellent opportunity for a bilingual customer service professional looking to combine relationship management with commercial responsibility in an international role.

French Speaking Customer Account Executive

Portuguese Speaking Customer Service AdvisorContract: PermanentSalary: &pound;27,000 + Performance BonusLocation: Newport (Hybrid Working Available)Start Date: ASAPAre you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.Key Responsibilities:<ul>
<li>Responding to customer queries in both Portuguese and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
Candidate Requirements:<ul>
<li>Fluency in both Portuguese and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Portuguese Speaking Customer Service Advisor

Servicetechniker / Field Service EngineerHome-based in Germany | International travel&nbsp;Euro London is recruiting for a German and English-speaking Servicetechniker / Field Service Engineer to join an international technology company specialising in advanced industrial manufacturing and precision production equipment.This is a home-based role in Germany, ideally around Frankfurt, Stuttgart or another well-connected location, with regular travel across Germany, the DACH region and Europe.This opportunity would suit a hands-on technical professional who enjoys working directly on complex machines, troubleshooting electro-mechanical issues and supporting customers on site. The company is looking for someone who wants to develop further within field service over time, learn new technologies and gradually take more responsibility for a customer base.You will be part of an experienced European service team and report to the Customer Service Manager for Europe.&nbsp;Responsibilities:<ul>
<li>Installing, commissioning, maintaining and repairing complex industrial machinery at customer sites</li><li>Diagnosing electrical, mechanical and electro-mechanical issues</li><li>Carrying out preventive maintenance, upgrades and technical adjustments</li><li>Ensuring equipment is running at optimal performance</li><li>Providing customer training and technical guidance during and after installations</li><li>Preparing service documentation, work reports and coordinating spare parts when required</li><li>Representing the company professionally while supporting customers across Germany and Europe</li></ul>
&nbsp;The profile we are looking for:We are looking for a practical, hands-on technical profile with a strong interest in field service and customer-facing work.<ul>
<li>Experience as a Servicetechniker, Field Service Engineer, Service Technician, Maintenance Technician, Installation Technician or similar</li><li>A technical qualification, ideally a German apprenticeship / Ausbildung in electronics, electrical engineering, mechatronics, automation, industrial maintenance or a related technical field</li><li>Strong electrical or electro-mechanical troubleshooting skills</li><li>Experience working on industrial machinery, production equipment, printers, automation systems or other complex technical equipment</li><li>Previous experience in installation, commissioning, maintenance, repair or technical support</li><li>Fluency in German and good English, both spoken and written</li><li>Strong customer-facing skills and a practical, solution-oriented mindset</li><li>Willingness to travel regularly across Germany, DACH and Europe</li></ul>
This role is best suited to someone who enjoys staying close to the machines, solving technical problems and developing their expertise within field service, rather than moving immediately into a management or back-office service role.Salary &amp; Benefits:<ul>
<li>Salary up to &euro;80,000 depending on experience</li><li>Company car</li><li>Home-based setup in Germany</li><li>International exposure across Germany, DACH and Europe</li><li>Technical training and support from an experienced service team</li><li>Opportunity to work with advanced industrial technology and high-value equipment</li><li>Long-term development within field service</li></ul>
&nbsp;Please send your CV in English to: t.perriaux@eurolondon.comOnly shortlisted candidates will be contacted.View all our opportunities at: <a href="http://www.eurolondon.fr/" target="_blank">www.eurolondon.fr</a><img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/ChatGPT%20Image%2015%20juin%202026,%2017_01_11.png" alt="image" />

Servicetechniker / Field Service Engineer - Germany (m/w/d)

Premium Travel Consultant &ndash; Arabic SpeakingLondon, UKDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London!As the company is expanding, they are looking to hire an Arabic speaking Premium Travel Consultant on a hybrid basis (in office twice per week in Central London).Your role will be building long lasting relationships with their high-end clients and tailoring their journeys to them with the highest standard of service, as well as offering the most exclusive deals, becoming your clients trusted partner for travel to some of the most unique destinations worldwide.Native fluency in Arabic, specifically from the Gulf region and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury travel or hospitality sectors and proficiency in a GDS (e.g. Amadeus).One of the big perks of being part of the team: you&rsquo;ll have access to employee discounts on travel and lifestyle offers!Salary is &pound;33,000-38,000 + individual performance bonus.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Premium Travel Consultant - Arabic speaking

Fantastic Opportunity for Korean Speakers looking to relocate to the UAE!&nbsp;Games Presenter Roles near Dubai - no experience needed&nbsp;Euro London are currently looking for Korean speakers for an exciting opportunity with a major international online gaming provider based in Ras Al-Khaimah.&nbsp;What&rsquo;s on offer?&nbsp;&bull; Competitive, tax-free salary + shift allowance&bull; Full relocation package (flights, accommodation, work permit)&bull; Permanent contract&bull; Excellent career opportunity&bull; Full training provided &mdash; no previous experience required&nbsp;The Role&nbsp;This is a unique chance to join a global leader in online gaming entertainment.We are seeking individuals who can confidently present live gaming content in a professional, engaging manner.&nbsp;As a Games Presenter, you will:&nbsp;&bull; Act as the on-screen representative of the company with professionalism and confidence&bull; Deliver high quality live gaming experiences&bull; Maintain the company&rsquo;s brand standards&bull; Engage players and create an immersive, enjoyable environment&bull; Learn and maintain a strong understanding of all game procedures and technical aspects&nbsp;Required Skills&nbsp;&bull; Professional fluency in either both Korean AND English&bull; Excellent presentation and communication skills&bull; Engaging, enthusiastic with strong communication skills&bull; Flexibility re working hours&bull; Strong attention to detail and reliability&nbsp;We are hiring multiple candidates for start dates throughout 2026.&nbsp;If you are a fluent Korean speaker interested in relocating to the UAE for an exciting career opportunity, please get in touch for more details: c.grosvenor@eurolondon.com&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Korean speaking Games Presenter

Travel Consultant - French speakingUK/Spain/South AfricaDescriptionAs a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant &ndash; you become a trusted point of contact for clients seeking exceptional experiences worldwide.Responsibility<ul>
<li>Advising&nbsp;clients &ndash;&nbsp;premium cardholders&nbsp;&ndash; by&nbsp;phone&nbsp;and&nbsp;email&nbsp;in both&nbsp;French&nbsp;and&nbsp;English</li><li>Handling customer inquiries&nbsp;from&nbsp;quote preparation&nbsp;to&nbsp;billing&nbsp;for&nbsp;individual trips</li><li>Making reservations&nbsp;with&nbsp;airlines,&nbsp;hotels, and&nbsp;travel agencies</li><li>Creating tailored offers,&nbsp;travel documents, and detailed&nbsp;travel itineraries</li><li>Passionately&nbsp;advising&nbsp;and&nbsp;facilitating unique travel experiences</li><li>Actively&nbsp;selling special promotions&nbsp;and&nbsp;exclusive offers</li></ul>
Your Profile<ul>
<li>You have&nbsp;excellent language skills&nbsp;in&nbsp;professional French and English, in written and spoken (C2&nbsp;according to The Common European Framework)</li><li>Ability to speak an&nbsp;additional language&nbsp;such as&nbsp;German&nbsp;or&nbsp;Italian&nbsp;is an advantage</li><li>Have completed&nbsp;tertiary qualification&nbsp;or equivalent training, ideally in the field of&nbsp;tourism</li><li>Have&nbsp;several years of professional experience&nbsp;in the&nbsp;travel industry, a&nbsp;tour operator&nbsp;or in a&nbsp;travel agency</li><li>Have&nbsp;GDS knowledge&nbsp;(preferably Amadeus)</li><li>Have&nbsp;excellent destination knowledge&nbsp;across key&nbsp;global regions</li><li>Have a strong&nbsp;passion&nbsp;for everything related to&nbsp;travel&nbsp;and the&nbsp;luxury lifestyle, including&nbsp;gastronomy,&nbsp;events&nbsp;and&nbsp;culture</li><li>Are&nbsp;service-oriented,&nbsp;flexible&nbsp;and able to&nbsp;work under pressure</li><li>Have a&nbsp;positive attitude&nbsp;and identify with&nbsp;the company&rsquo;s values</li><li>Have strong&nbsp;communication skills</li><li>Value&nbsp;exceptional service&nbsp;and&nbsp;live by this motto</li><li>Are available on a&nbsp;full-time basis&nbsp;(40hrs per week)</li><li>Flexibility:&nbsp;Willingness to&nbsp;work 5 days a week&nbsp;between&nbsp;08:00 and 20:00,&nbsp;Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa.</li></ul>
Guidelines for Hybrid/Remote option<ul>
<li>Located in United Kingdom, Spain or South Africa</li><li>Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office</li><li>A secure home office at your confirmed address, free from background noise or other distractions.</li><li>You must meet their minimum internet speeds if you want to work remotely / in our hybrid model</li><li>During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup.</li><li>A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week.</li><li>From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment.</li><li>Exceptions may be considered on a case-by-case basis where necessary.</li></ul>
Benefits<ul>
<li>Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.</li><li>Paid Sabbaticals: One month of paid sabbatical after every five years of service</li><li>Extra Rewards: Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company.</li><li>Remote Working Holidays</li><li>Employee Discounts: Access to great travel and entertainment discounts, just like their clients&rsquo; members enjoy!</li><li>Be part of their global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company.</li></ul>
Who They AreA global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of tehir highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.As a&nbsp;Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

French speaking Travel Consultant

Travel Consultant (m/f/d) &ndash; German-speakingCustomer Service (Dining, Entertainment, Lifestyle, Travel)EUROPE &middot; London, England, United KingdomFull-timeDescriptionTo strengthen our client's team in London, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement.The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world&rsquo;s major financial hubs.Your responsibilities:<ul>
<li>Advising our customers &ndash; premium cardholders &ndash; by telephone and email in German and English</li><li>Handling customer enquiries, from preparing quotes to invoicing individual trips</li><li>Making bookings with airlines, hotels and travel agencies</li><li>Preparing bespoke quotes and travel documents, as well as drawing up itineraries</li><li>Passionately advising on and arranging travel experiences</li><li>Actively selling special promotions and exclusive offers</li></ul>
Your profile:<ul>
<li>Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference)</li><li>Additional language skills in French or Italian would be an advantage</li><li>A university degree or equivalent qualification, ideally in the tourism sector</li><li>Several years&rsquo; professional experience in the travel industry, with a tour operator or travel agency</li><li>Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations</li><li>A passion for travel and the luxury lifestyle, including gastronomy, events and culture</li><li>Service-oriented, flexible and able to work under pressure</li><li>Positive attitude and alignment with the comoany's values</li><li>Strong communication skills</li><li>Willingness to work full-time with a minimum workload of 80%</li><li>Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off</li></ul>
Unfortunately, they are unable to consider candidates from other sectors for this role.BenefitsWhat&rsquo;s in it for you:Their employees are at the heart of the company, and they place great importance on recognition and rewards &ndash; both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey.Rewards designed around you:<ul>
<li>They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus.</li><li>In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work</li><li>Paid sabbaticals &ndash; One (1) month&rsquo;s paid sabbatical after every 5 years of service, without affecting your annual leave</li><li>They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius.</li><li>Extra Rewards &ndash; An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty</li><li>Remote Work Holidays for a limited period &ndash; Work from anywhere in the world</li><li>Employee discounts &ndash; Access to exclusive travel and lifestyle offers</li><li>Be part of a global, dynamic and inclusive team with diversity at its heart</li><li>Genuine career opportunities in a growing, international company</li><li>Relocation package (applies only to relocation to South Africa, i.e. visa, flight, etc.)</li></ul>
Who They Are:A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel.The goal is simple: they aim to become the world&rsquo;s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members.As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment.&nbsp;Their commitment to diversity:They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices &ndash; from recruitment to promotion &ndash; are based on performance, competence, commitment and business requirements.

German speaking Travel Consultant

German Speaking Customer Service AdvisorContract: PermanentSalary: &pound;27,000 + Performance BonusLocation: Newport (Hybrid Working Available)Start Date: ASAP&nbsp;Are you a fluent German speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both German and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both German and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

German speaking Customer Service Representative

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