Location: UK Office
Specialism: Sales and Marketing
Languages: English and French
Grew up bilingual, always juggling both languages at home and school and now I use them both in my work!

Emily-Jane Jacq

Luxury Travel Consultant - French speakingSpain/UK/South AfricaDescriptionAs a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant &ndash; you become a trusted point of contact for clients seeking exceptional experiences worldwide.Responsibility<ul class="text">
<li>Advising clients &ndash; premium cardholders &ndash; by phone and email in both French and English</li><li>Handling customer inquiries from quote preparation to billing for individual trips</li><li>Making reservations with airlines, hotels, and travel agencies</li><li>Creating tailored offers, travel documents, and detailed travel itineraries</li><li>Passionately advising and facilitating unique travel experiences</li><li>Actively selling special promotions and exclusive offers</li></ul>
Your Profile<ul class="text">
<li>You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)</li><li>Ability to speak an additional language such as German or Italian is an advantage</li><li>Have completed tertiary qualification or equivalent training, ideally in the field of tourism</li><li>Have several years of professional experience in the travel industry, a tour operator or in a travel agency</li><li>Have GDS knowledge (preferably Amadeus)</li><li>Have excellent destination knowledge across key global regions</li><li>Have a strong passion for everything related to travel and the luxury lifestyle, including gastronomy, events and culture</li><li>Are service-oriented, flexible and able to work under pressure</li><li>Have a positive attitude and identify with the company&rsquo;s values</li><li>Have strong communication skills</li><li>Value exceptional service and live by this motto</li><li>Are available on a full-time basis (40hrs per week)</li><li>Flexibility: Willingness to work 5 days a week between 08:00 and 20:00, Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa.</li></ul>
Guidelines for Hybrid/Remote option<ul class="text">
<li>Located in United Kingdom, Spain or South Africa</li><li>Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office</li><li>A secure home office at your confirmed address, free from background noise or other distractions.</li><li>You must meet their minimum internet speeds if you want to work remotely / in our hybrid model</li><li>During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup.</li><li>A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week.</li><li>From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment.</li><li>Exceptions may be considered on a case-by-case basis where necessary.</li></ul>
Benefits<ul class="text">
<li>Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you.</li><li>Paid Sabbaticals: One month of paid sabbatical after every five years of service</li><li>Extra Rewards: Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company.</li><li>Remote Working Holidays</li><li>Employee Discounts: Access to great travel and entertainment discounts, just like their clients&rsquo; members enjoy!</li><li>Be part of their global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company.</li></ul>
Who They AreA global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of tehir highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.As a Certified B Corp, they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

Luxury Travel Consultant - French speaking

Luxury Travel Consultant &ndash; Arabic Speaking - OvernightLondon, UKDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London!As the company is expanding, they are looking to hire an Arabic speaking Luxury Travel Consultant on a hybrid basis (in office twice per week in Central London).Your role will be building long lasting relationships with their high-end clients and tailoring their journeys to them with the highest standard of service, as well as offering the most exclusive deals, becoming your clients trusted partner for travel to some of the most unique destinations worldwide.Native fluency in Arabic, specifically Modern Standard Arabic and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury travel or hospitality sectors and proficiency in a GDS (e.g. Amadeus). Fluency in French is also an advantage.One of the big perks of being part of the team: you&rsquo;ll have access to employee discounts on travel and lifestyle offers!Salary is &pound;30,000-35,000 + individual performance bonus.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Luxury Travel Consultant - Arabic speaking

Luxury Travel Consultant (m/f/d) &ndash; German-speakingCustomer Service (Dining, Entertainment, Lifestyle, Travel)Spain or United KingdomFull-timeDescriptionTo strengthen our client's team, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement.The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world&rsquo;s major financial hubs.Your responsibilities:<ul>
<li>Advising our customers &ndash; premium cardholders &ndash; by telephone and email in German and English</li><li>Handling customer enquiries, from preparing quotes to invoicing individual trips</li><li>Making bookings with airlines, hotels and travel agencies</li><li>Preparing bespoke quotes and travel documents, as well as drawing up itineraries</li><li>Passionately advising on and arranging travel experiences</li><li>Actively selling special promotions and exclusive offers</li></ul>
Your profile:<ul>
<li>Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference)</li><li>Additional language skills in French or Italian would be an advantage</li><li>A university degree or equivalent qualification, ideally in the tourism sector</li><li>Several years&rsquo; professional experience in the travel industry, with a tour operator or travel agency</li><li>Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations</li><li>A passion for travel and the luxury lifestyle, including gastronomy, events and culture</li><li>Service-oriented, flexible and able to work under pressure</li><li>Positive attitude and alignment with the comoany's values</li><li>Strong communication skills</li><li>Willingness to work full-time with a minimum workload of 80%</li><li>Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off</li></ul>
Unfortunately, they are unable to consider candidates from other sectors for this role.BenefitsWhat&rsquo;s in it for you:Their employees are at the heart of the company, and they place great importance on recognition and rewards &ndash; both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey.Rewards designed around you:<ul>
<li>They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus.</li><li>In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work</li><li>Paid sabbaticals &ndash; One (1) month&rsquo;s paid sabbatical after every 5 years of service, without affecting your annual leave</li><li>They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius.</li><li>Extra Rewards &ndash; An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty</li><li>Remote Work Holidays for a limited period &ndash; Work from anywhere in the world</li><li>Employee discounts &ndash; Access to exclusive travel and lifestyle offers</li><li>Be part of a global, dynamic and inclusive team with diversity at its heart</li><li>Genuine career opportunities in a growing, international company</li><li>Relocation package (applies only to relocation to South Africa, i.e. visa, flight, etc.)</li></ul>
Who They Are:A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel.The goal is simple: they aim to become the world&rsquo;s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members.As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment.&nbsp;Their commitment to diversity:They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices &ndash; from recruitment to promotion &ndash; are based on performance, competence, commitment and business requirements.

Emily-Jane Jacq

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