Location: UK Office/Based in France&nbsp;
Specialisms: IT and Technical Languages: English, French, Spanish and Italian I&rsquo;ve studied in France and Spain and lived in France, Spain, Italy and Belgium. Living in the French Alps since 2017, a stone&rsquo;s throw from Switzerland and an hours&rsquo; drive from Italy languages are always essential to communicate across borders and for European travel.&nbsp;

Oliver Astington

Are you a legal or professional services IT Support Specialist looking for a new Swiss challenge in Zurich&nbsp; or Geneva ?Passionate about providing an excellent level of customer service to internal colleagues from partners to administrative staff in an international and multilingual environment ?Accustomed to taking ownership for Networks, Systems, Peripherals support thoroughly and effectively ? If so, why not read on ?Our client, a leading international law firm is currently looking for an :IT Support Analyst &ndash;&nbsp; Zurich or GenevaThe IT Support Analyst will be crucial in providing professional, high-quality IT support across all technology aspects. Based in either the Zurich or Geneva office, the Analyst will be the sole IT support specialist on-site but will collaborate as part of the broader European team.This role requires a strong emphasis on delivering excellent customer service, as the Analyst will handle requests from all European offices, ensuring the prompt and effective resolution of IT issues. The Analyst will take ownership of these issues, demonstrating a commitment to resolving them thoroughly and efficiently.The IT Support Analyst for Europe will report to the European Service Delivery Manager and work closely with the IT Service Desk based in the UK.Role and Responsibilities<ul class="text">
<li>Deliver professional and consistent IT support to European offices by efficiently managing all types of incidents and requests.</li><li>Ensure that every contact is logged, actioned, and responded to promptly, in alignment with IT standards, targets, processes, and SLAs.</li><li>Demonstrate accountability by taking ownership of all tickets and diligently seeing them through to resolution.</li><li>Maintain a customer-focused approach and build relationships with key customers.</li><li>&nbsp;Promote the use of IT systems and conduct limited 1:1 training. Investigate issues and collaborate with colleagues, technical teams, and third-party suppliers as necessary.</li><li>&nbsp;Configure, manage, and maintain IT equipment, including laptops, multi-functional devices, printers, and smartphones.</li><li>Ensure all equipment is accurately tracked and updated in the asset management system. Exchange and move IT equipment as required.</li><li>Work closely with colleagues in the UK, Middle East, and Asia.</li><li>Assist with central Service Desk functions as required.</li><li>Assist with the setup and support of internal and external virtual meetings and presentations.</li><li>Alert colleagues of recurring incidents and potential issues.</li><li>Manage a local supply of IT stock equipment and accessories.</li><li>Utilize and update the Knowledge Base while assisting with the creation and maintenance of documentation.</li><li>Travel frequently to other offices in the region ( the Geneva or Zurich office on a regular basis to support the users in this office depending on whether you work usually from the Geneva or Zurich office)</li></ul>
Qualifications and Experience<ul class="text">
<li>Experience working on a busy and demanding IT Support team, ideally within a legal practice.</li><li>Sound knowledge of supporting MS Windows and Office, particularly Outlook and Word.</li><li>Good understanding of PC hardware and software setup and configuration. Knowledge of Document Management Systems, preferably iManage.</li><li>Understanding of software deployment packages such as SCCM. Knowledge of legal-specific applications such as InterAction and Intapp is an advantage.</li><li>Understanding of the ITIL principles.</li></ul>
Person Specification<ul class="text">
<li>Fluent in French (for Geneva) or German (for Zurich); proficient knowledge of the other language (spoken and written) is desirable.</li><li>Fluent in English (spoken and written).</li><li>Knowledge of Italian (spoken and written) is desirable.</li><li>Demonstrate excellent customer service skills, with the ability to convey technical information to non-technical staff and maintain good interpersonal relationships at all levels within the firm and IT team.</li><li>Exhibit strong time management and organizational skills, ensuring deadlines are met and staff needs are addressed promptly.</li><li>Remain calm under pressure, applying good analytical skills to problem-solving. Show adaptability to changing requirements and technologies, and flexibility in working hours, including outside of core hours.</li><li>Work independently and collaboratively as part of a team, taking responsibility for tasks and outcomes.</li><li>Highly motivated and methodical.</li></ul>
Competencies<ul class="text">
<li>Collaborative working Integrity and respect</li><li>&nbsp;Inclusive</li><li>Personal impact and growth</li><li>Driving high standards</li><li>Commercial mindset Client-centric</li><li>Responsible</li><li>Business Critical thinking</li><li>Ethical practice</li></ul>
If you&rsquo;re looking for an new legal IT Support Analyst challenge in Geneva or Zurich why not apply today ?We&rsquo;ll look forward to hearing from you !

IT Support Analyst

Are you a legal or professional services IT Support Specialist looking for a new Swiss challenge in Geneva or Zurich ?Passionate about providing an excellent level of customer service to internal colleagues from partners to administrative staff in an international and multilingual environment ?Accustomed to taking ownership for Networks, Systems, Peripherals support thoroughly and effectively ? If so, why not read on ?Our client, a leading international law firm is currently looking for an :IT Support Analyst &ndash; Geneva or ZurichThe IT Support Analyst will be crucial in providing professional, high-quality IT support across all technology aspects. Based in either the Geneva or Zurich office, the Analyst will be the sole IT support specialist on-site but will collaborate as part of the broader European team.This role requires a strong emphasis on delivering excellent customer service, as the Analyst will handle requests from all European offices, ensuring the prompt and effective resolution of IT issues. The Analyst will take ownership of these issues, demonstrating a commitment to resolving them thoroughly and efficiently.The IT Support Analyst for Europe will report to the European Service Delivery Manager and work closely with the IT Service Desk based in the UK.&nbsp;Role and Responsibilities<ul>
<li>Deliver professional and consistent IT support to European offices by efficiently managing all types of incidents and requests.</li><li>Ensure that every contact is logged, actioned, and responded to promptly, in alignment with IT standards, targets, processes, and SLAs.</li><li>Demonstrate accountability by taking ownership of all tickets and diligently seeing them through to resolution.</li><li>Maintain a customer-focused approach and build relationships with key customers.</li><li>&nbsp;Promote the use of IT systems and conduct limited 1:1 training. Investigate issues and collaborate with colleagues, technical teams, and third-party suppliers as necessary.</li><li>&nbsp;Configure, manage, and maintain IT equipment, including laptops, multi-functional devices, printers, and smartphones.</li><li>Ensure all equipment is accurately tracked and updated in the asset management system. Exchange and move IT equipment as required.</li><li>Work closely with colleagues in the UK, Middle East, and Asia.</li><li>Assist with central Service Desk functions as required.</li><li>Assist with the setup and support of internal and external virtual meetings and presentations.</li><li>Alert colleagues of recurring incidents and potential issues.</li><li>Manage a local supply of IT stock equipment and accessories.</li><li>Utilize and update the Knowledge Base while assisting with the creation and maintenance of documentation.</li><li>Travel frequently to other offices in the region ( the Geneva or Zurich office on a regular basis to support the users in this office depending on whether you work usually from the Geneva or Zurich office)</li></ul>
&nbsp;Qualifications and Experience<ul>
<li>Experience working on a busy and demanding IT Support team, ideally within a legal practice.</li><li>Sound knowledge of supporting MS Windows and Office, particularly Outlook and Word.</li><li>Good understanding of PC hardware and software setup and configuration. Knowledge of Document Management Systems, preferably iManage.</li><li>Understanding of software deployment packages such as SCCM. Knowledge of legal-specific applications such as InterAction and Intapp is an advantage.</li><li>Understanding of the ITIL principles.</li></ul>
&nbsp;Person Specification<ul>
<li>Fluent in French (for Geneva) or German (for Zurich); proficient knowledge of the other language (spoken and written) is desirable.</li><li>Fluent in English (spoken and written).</li><li>Knowledge of Italian (spoken and written) is desirable.</li><li>Demonstrate excellent customer service skills, with the ability to convey technical information to non-technical staff and maintain good interpersonal relationships at all levels within the firm and IT team.</li><li>Exhibit strong time management and organizational skills, ensuring deadlines are met and staff needs are addressed promptly.</li><li>Remain calm under pressure, applying good analytical skills to problem-solving. Show adaptability to changing requirements and technologies, and flexibility in working hours, including outside of core hours.</li><li>Work independently and collaboratively as part of a team, taking responsibility for tasks and outcomes.</li><li>Highly motivated and methodical.</li></ul>
Competencies<ul>
<li>Collaborative working Integrity and respect</li><li>&nbsp;Inclusive</li><li>Personal impact and growth</li><li>Driving high standards</li><li>Commercial mindset Client-centric</li><li>Responsible</li><li>Business Critical thinking</li><li>Ethical practice</li></ul>
If you&rsquo;re looking for an new legal IT Support Analyst challenge in Geneva or Zurich why not apply today ?We&rsquo;ll look forward to hearing from you !

Position Summary Euro London Appointments is pleased to announce a new Mechanical Engineering opportunity with our client, a company that is a recognized UK and international leader within a the RF antennas sector, with significant industry experience and a solid reputation for delivering both custom and standard RF antenna solutions.Its product range spans from high-volume components for multinational clients to low-volume, tailor-made items for niche applications. The company supplies a wide array of sectors, including public safety, defence, transportation, utilities, industrial manufacturing, construction, and consumer products.The Assistant Mechanical Engineer will report directly to the Senior Engineer and work within a small, focused team. Responsibilities include the complete lifecycle design of new products and auxiliary tools using CAD software, enhancing existing designs, revising technical drawings, managing documentation, and generating inspection reports for product validation.Key Working Relationships: This role is based at the company&rsquo;s main office within the design department and involves close collaboration with the electrical engineering, quality assurance, production teams, and external suppliers.Main Duties and Responsibilities:<ul>
<li>Revise specifications and technical data for current product lines and their variations, in collaboration with other technical teams.</li><li>Carry out assigned projects and tasks using sound engineering practices.</li><li>Organize and manage your workload to align with department objectives.</li><li>Maintain effective communication with various internal teams.</li><li>Prepare First Article Inspection (FAI) and Sample Inspection Reports for components, final products, and packaging.</li><li>Support the technical department by handling tasks such as technical drawings, component setup, and managing bills of materials.</li><li>Review engineering drawings and 3D models, providing constructive feedback on any discrepancies.</li><li>Cross-check data across multiple systems for accuracy.</li><li>Work closely with the production and prototyping teams to monitor prototype development and contribute suggestions for improvement.</li></ul>
Key Performance Indicators:<ul>
<li>Timely and high-quality completion of design office tasks.</li><li>Help reduce the number of pending tasks within the design team.</li><li>Aid in shortening task turnaround times based on assigned priorities.</li></ul>
Required Qualifications and Experience:<ul>
<li>A degree (or equivalent qualification) in mechanical or design engineering (BEng, BSc, MSc, etc.).</li><li>Prior experience in a similar role is beneficial but not mandatory and may offset formal education requirements.</li></ul>
Essential Knowledge and Skills:<ul>
<li>Proficient in using standard office software (MS Office).</li><li>Strong CAD capabilities, with preference for SolidWorks.</li><li>Solid understanding of core mechanical engineering principles.</li><li>Experience in designing jigs or fixtures is advantageous.</li></ul>
Personal Characteristics:<ul>
<li>Capable of independently managing and executing a range of engineering duties, as well as thriving in team-based settings.</li><li>Strong organizational and interpersonal skills.</li><li>Clear and concise technical writing abilities with a high level of written English.</li><li>A proactive, practical attitude with a willingness to be hands-on.</li><li>A keen interest in developing new engineering competencies.</li><li>Enthusiastic about engineering, innovation, and precision design work.</li></ul>
Working hours Full-time 42,5 hours per week ( 30 minutes unpaid lunch break and 2 tea breaks paid for 15 minutes each) Monday to Friday 8-5pm with the possibility of 1 day a week working from home after company onboarding and subject to managerial approval.So if this sounds like a Mechanical Engineering opportunity that you&rsquo;d like to join then why not get in touch today ?We look forward to hearing from you.

Assistant Mechanical Engineer

Euro London Appointments is pleased to transmit a new opportunity for an experienced RF Engineer to join their leading international client in the south of London !As a recognised industry leader in their specialist field of bespoke and standard RF antennas for international and UK based companies in several sectors ( emergency services, transportation, public safety, defence, utilities, manufacturing, construction) they&rsquo;re now looking to grow their business with a new RF Engineer who will work alongside their RF Engineering team based on their London offices and production site.The RF Engineer will work to help develop, improve, measure and characterise the company&rsquo;s RF antenna products. They will also support the production , quality, sales and marketing teams with additional information, training support and product troubleshooting.The position will be based in our client&rsquo;s London office ( possibility of one day a week of working from home after training and integration within the company) with the occasional possibility for UK and international travel to visit customers, sub-contractors and subsidiary companies.Who will I work with ?You&rsquo;ll work alongside a small team of RF Engineers within the Technical department , working closely with the radio frequency and design engineering teams. You&rsquo;ll work cross-functionally with colleagues in the production, sales, marketing and quality teams.Main responsibilities ( not exhaustive , we&rsquo;d be pleased to provide full details on discussion of the position)<ul>
<li>Supporting the development of new RF antennas and associated technologies.</li><li>Assisting with the improvement of existing RF antennas and associated products.</li><li>Conducting measurements of products in the company&rsquo;s anechoic chambers.</li><li>Interpreting, formatting and analysing the outputs of anechoic chamber measurements.</li><li>Modelling and simulating the performance of antennas in CST Microwave studio.</li><li>Learning more about out client&rsquo;s product line and markets that they sell into.</li><li>Supporting the Sales and Marketing teams with information and support related to products.</li><li>Identifying opportunities for patents and assisting in drafting patent applications.</li><li>Reviewing and providing input into technical documentation as required.</li><li>Developing and delivering product training inside and outside the company.</li></ul>
Objectives <ul>
<li>On time development of new antenna products meeting required specifications.</li><li>On time delivery of other engineering and continuous improvement projects.</li><li>Improving own product knowledge.</li></ul>
Qualifications and experience<ul>
<li>A degree in RF/Electrical Engineering or equivalent qualification.</li><li>At least one long-term experience in RF antenna or wireless communications industry ideally in the communications or mobile antennas sector.</li></ul>
Specific knowledge and skills<ul>
<li>Experience with using anechoic chambers to measure RF antennas.</li><li>Experience with CST Microwave studio is an advantage ( HSF or AWR are also transferable alternatives !)</li><li>Desire to develop in-depth understanding of our client&rsquo;s product range and the markets they sell into.</li><li>Some knowledge of patents, their drafting and the application process is desirable but not essential.</li><li>A commercially minded attitude , able to understand the impact of decisions on current and future work.</li><li>The ability to travel nationally and internationally on an occasional basis.</li><li>Experience with Microsoft office packages.</li></ul>
Personal attributes <ul>
<li>Excellent written English and good command of punctuation, grammar and spelling.</li><li>Good numeracy.</li><li>Strongly detail oriented.</li><li>Good interpersonal skills to work within a small team working environment.</li><li>Desire to support customers and drive to resolve issues.</li><li>A commitment to learning and development.</li><li>A desire to learn about and understand the company&rsquo;s products.</li><li>Interest in wireless communications would be an asset.</li><li>Good general IT skills.</li></ul>
Working hours &nbsp;42,5 hours per week, Monday to Friday 8am to 5pm with a 30 minute lunch break and 2x paid 15 minute breaks during the working day.Remuneration based on skills and experience level.A full benefits package with a focus on health and mental and physical wellbeing.So if our client&rsquo;s opportunity is on the same 'wavelength' as you in your career then why not get in touch with us today ! We&rsquo;d be pleased to understand your career aims and discuss this position with you.

RF Engineer

Are you looking for a new multilingual challenge in France for 2025 in technical client support for innovative software solutions ?Keen to use your Spanish language skills to make a real difference to our client&rsquo;s customers, ranging from SMEs to large international groups ?Interested in a career in the dynamic city of Nantes or in the town of Cholet in the Pays de La Loire region in North West France ?If the answer to these questions is yes, why not read on ?&nbsp;Euro London&rsquo;s client, a French and international leader in HR, payroll, time management and building control and security access management is currently looking for a fluent Spanish speaking Customer Support Specialist to be based in their offices in either Nantes or Cholet.With 20,000 clients worldwide and 5 million users daily of their technology our client is a renowned and growing company, part of a historic French group that is a by-word for a welcoming and successful family owned business for over 160 years. As the company&rsquo;s client base expands, they&rsquo;re looking to expand their multilingual and international client support team in either of the above locations to support this European and international growth.&nbsp;Responsibilities <ul>
<li>Within the international support team with a strong team spirit of collaboration and training you&rsquo;ll provide telephone support to our client&rsquo;s Spanish speaking customers on issues relating to the set-up, configuration and usage of our client&rsquo;s software for building access management and HR solutions.</li><li>You&rsquo;ll document the issues you&rsquo;ve resolved to improve future follow-ups and keep an eye on the quality of the information that is included in client files, you flag-up information and data that could be beneficial to the rest of the team and highlight them in the knowledgebase.</li><li>Knowledge sharing with the rest of the team. You have strong communications skills and strong analytical abilities with reactivity.</li></ul>
Skills and experience required<ul>
<li>An initial experience in a multilingual helpdesk support position, ideally in the software sector.</li><li>You&rsquo;re keen to develop a career with a company who can invest in your training and skills development on their solutions for the long-term.</li><li>You speak fluent Spanish and ideally advanced/fluent French and English.</li><li>You enjoy problem solving and supporting varied clients in Spanish.</li></ul>
About our client, what&rsquo;s in it for me ?&nbsp;<ul>
<li>You&rsquo;ll join a dynamic international support team supporting the Spanish, English, German and Dutch speaking markets. There&rsquo;s an excellent company culture of inclusion and collaboration between different teams.</li><li>A structured onboarding programme from day 1.</li><li>Hybrid work benefits (1-2 days a week depending on your distance from the office)</li></ul>
<ul>
<li>Brand new workplace and buildings with sports facilities on a green &lsquo;campus&rsquo; on the Cholet site where employee well-being has been invested in and where career development prospects can lead into a number of different areas ( more technical posts, sales, client and internal training etc&hellip;) The Nantes site is in a co-working space in the heart of Nantes.&nbsp;</li><li>A driver's licence and car is required due to training at our client's Cholet HQ for the first 6 weeks after joining. There you'll receive full practical and theoretical as well as e-learning training on our client's software solutions , followed by a mentoring and shadowing programme.</li></ul>
If this sounds like the kind of challenge you&rsquo;re looking to find out more about to continue your career in 2025 why not apply today ?

Oliver Astington

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