Location: UK Office/Based in Spain
Specialisms: Covering all areas of recruitment within Europe i.e Belgium, Netherlands, Spain etc and also all over the UK from graduate roles to Senior Director level. Languages: English and Spanish&nbsp; Growing up bilingual &amp; learning two cultures makes life much more interesting!

Sandra Woodruff

Customer Services Coordinator German &pound;28,000 -&pound;30,000 - Wigan/Hybrid 3 days on site&nbsp;&nbsp;Our client, an established multinational based in Wigan are looking to recruit a fluent German speaker for their Customer Service Team. Reporting to the team leader , the Customer Service Team Representative is to act as the primary representative regarding communication to the Customer, for all aspects of service and Customer Care.&nbsp;Some of your core responsibilities will involve:&nbsp;- Delivering a high standard of service to all aspects of the Business&nbsp;- Assist in customer order fulfilment activities such as taking orders, giving information, determining delivery dates, identify appropriate shipping methods, rates .&nbsp;-Liaising with all company department staff with a view to continuously improving processing and delivery times of customer orders.&nbsp;- To handle and resolve customer complaints/enquiries in a timely and accurate manner - -Timely delivery of solutions which match the customer&rsquo;s needs and meet their objectives. This involves working closely with the Customer to determine what it is they&rsquo;re looking for and how best the company can deliver to meet expectations.&nbsp;- Manage and resolve conflict when we are unable to meet the Customers expectations, with a minimum amount of input from Line Managers and Sales Managers.&nbsp;Within the role you will be expected to:&nbsp;-Fluent in German and English both spoken and written&nbsp;- Be confident to address difficult situations using the telephone as a first method of communication to the customer.&nbsp;- Be able and prepared to make decisions within the scope of the role.&nbsp;- Make quick thinking decisions and be adaptable to different situations arising and Identify issues which could potentially become problematic.&nbsp;- Oversee Customer&rsquo;s projects from initial receipt of order, planning, manufacturing, shipping and final delivery to destination.&nbsp;- Ensure daily workload is completed, which on occasion may require working additional hours due to the urgent attention that some circumstances will command.&nbsp;- Remain organized and proactive at all times, identifying priorities and continuously managing several situations at once.&nbsp;You will ideally have previous commercial/office experience where you have worked on a B2B level and worked in an professional environment with proven experience in dealing with customers. Knowledge of Microsoft office is essential with the ability to learn new systems and databases.&nbsp;Please note that we can only consider applicants who already hold a full UK work permit.&nbsp;&nbsp;Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com&nbsp;

German Customer Services Coordinator

French Business Development Manager - Richmond, (on site Monday-Friday ) &pound;45K-&pound;60K + uncapped commission and travel expenses.&nbsp;We are currently recruiting for a Business Development Executive who is bilingual in both French &amp; English. The role will be selling to the French market on a B2B level, requiring between 3-5 years sales/lead generation experience all through to closing, 360 sales.&nbsp;This successful SaaS company, operating from beautiful Richmond, requires 5 days a week onsite as you will be working closely with the Sales Manager and EMEA team. There is a collaborative spirit within the company working towards the same goal and vision and they are looking for excellent Sales candidates to fit this narrative.&nbsp;Some of your key duties will include:&nbsp;Responsibilities:<ul>
<li>Proven management of full sales cycle and track record of success</li><li>You will be expected to generate opportunities but outbound calling and researching potential new clients to approach.</li><li>You will be presenting demos to clients, explaining features and benefits looking to close deals</li><li>Knowing your product well and creating a clear picture of the market for forecasting and growth purposes.</li><li>Representing the organisation and attending trade shows twice a year.</li></ul>
Develop and maintain competitive knowledge, clearly explaining and demonstrating USP's&nbsp;Successful candidates will have the following:&nbsp;<ul>
<li>Minimum 3-5 years sales experience within a B2B environment</li><li>Proven experience working in sales/reach out</li><li>Near native/Bilingual level of written and spoken French</li><li>Fluent English</li><li>Detail oriented and organised</li><li>Sense of urgency and high degree of professionalism</li><li>Energetic, resilient and self motivated</li><li>Team player &amp; Collaborative</li></ul>
&nbsp;Slightly more junior candidates with sales/lead generation experience with near native French can also be considered and fastracked to a full sales cycle level. As long as you have a great attitude and willingness to learn !The role is to start asap! Please note, we can only consider candidates with the right to work status for the UK and for candidates who are happy to work in the office in Richmond Monday-Friday&nbsp;&nbsp;Great opportunity with a great team and future development ! Please apply today.&nbsp;&nbsp;Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements. To enquire about other vacancies please visit our website at&nbsp;<a href="http://www.eurolondon.com/" target="_blank">www.eurolondon.com</a>

French Business Developer Representative

German Sales Development Rep - Richmond based, on site - &pound;40000-&pound;50000 + comm&nbsp;We have a new exciting opportunity for a role based in beautiful Richmond, on site, 5 days a week. This small successful SaaS company, providing software organisational solutions to the European market is looking for a near native German speaker.&nbsp;You will form part of the DACH team and will be responsible for developing sales in the German market. You will support an experienced team of sales managers in their existing customer retention and business development strategies. As an SDR, your main tasks will be the following:&nbsp;<ul>
<li>prospecting and reaching out via cold calls, emails, LI, sales tools to new potential German customers</li><li>Support the sales managers with the communication to customers: email</li></ul>
campaigns, creation of case studies and database management<ul>
<li>Prepare and participate in industry fairs and events across the UK</li><li>Generate new opportunities - via phone calls or via existing customers for</li></ul>
Sales Managers to close<ul>
<li>Develop skills to organise and eventually run webinar presentations and</li></ul>
software training sessions&nbsp;Successful candidate:&nbsp;<ul>
<li>You will have a great energy and be a self starter with a can-do attitude</li><li>You are looking for a career in Sales and enjoy developing new business with B2B customers</li><li>Enjoy being part of a team aspiring to the same goals and creating success within the organisation</li><li>Interested in learning the whole 360 Sales process to progress into more senior level in the future.</li><li>Previous experience in sales is an advantage but not essential, however an understanding of Sales, combined with a high level of business acumen is.</li><li>You have excellent written and verbal communication skills</li><li>You have good attention to detail and have an ability to work under pressure</li><li>You can work to KPI's and targets and enjoy smashing them!</li><li>near native German is essential</li></ul>
&nbsp;The role is based Monday to Friday in Richmond. Monthly travel costs will be supported. You will speak an excellent level of German and English. The role is to start ASAP with onsite interviews starting next week.&nbsp;Please note that we can only consider applicants who already hold a full UK work permit.&nbsp;Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements. To enquire about other vacancies please visit our website at&nbsp;<a href="http://www.eurolondon.com/" target="_blank">www.eurolondon.com</a>

Sandra Woodruff

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German Customer Services Coordinator

French Business Developer Representative

German Sales Development Rep

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