Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Job title: German speaking Customer Service AdvisorSalary: &pound;26,500 per annumLocation: Remote, with 1 day per month in the officeContract: Permanent, full-time&nbsp;Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a&nbsp;German-Speaking Customer Service Advisor&nbsp;to join our client&rsquo;s team. This role is primarily remote, offering flexibility with just one day per month required in our client&rsquo;s office.&nbsp;Responsibilities:<ul>
<li>Handle customer enquiries from German-speaking clients via phone, email, and live chat.</li><li>Provide solutions to customer issues, ensuring satisfaction and timely resolution.</li><li>Maintain customer records and accurately log interactions.</li><li>Work collaboratively with team members and management to improve customer experiences.</li></ul>
&nbsp;What We&rsquo;re Looking For:<ul>
<li>Fluent in both written and spoken German.</li><li>Strong communication and problem-solving skills.</li><li>Prior experience in a customer service role is advantageous.</li><li>Ability to work independently in a remote setting.</li></ul>
&nbsp;Shift Patterns:You can choose one of the following 5-week rotational shift patterns:&nbsp;Choice 1 (5-Week Rotation):<ul>
<li>Week 1: Monday to Friday. 07:00 &ndash; 15:15 UK Time</li><li>Week 2: Monday, Tuesday, Wednesday, Thursday and Saturday. 07:30 &ndash; 15:45 UK Time</li><li>Week 3: Monday to Friday. 11:00 &ndash; 19:15 UK Tim</li><li>Week 4: Monday, Tuesday, Wednesday, Thursday and Saturday. 08:00 &ndash; 16:15 UK Time</li><li>Week 5: Monday to Friday. 11:45 &ndash; 20:00 UK Time</li></ul>
&nbsp;Choice 2 (5-Week Rotation):<ul>
<li>Week 1: Monday to Friday. 07:00 &ndash; 15:15</li><li>Week 2: Monday, Tuesday, Wednesday, Thursday 07:30 &ndash; 15:45 and Saturday 11:45 &ndash; 20:00</li><li>Week 3: Monday to Friday. 11:00 &ndash; 19:15</li><li>Week 4: Monday, Tuesday, Wednesday, Thursday. 08:00 &ndash; 16:15 and Saturday 09:45- 18:00</li><li>Week 5: Monday to Friday. 11:45 &ndash; 20:00</li></ul>
&nbsp;Benefits:<ul>
<li>Gym discount</li><li>Life insurance</li><li>Ability to work remote</li><li>Company discount</li><li>Eye tests</li><li>Buy/sell 5 days of holiday a year</li><li>Enhanced maternity/paternity pay</li></ul>
&nbsp;And many more!&nbsp;If you're a customer-focused individual with German language skills, we'd love to hear from you!&nbsp;If interested, please apply or send your CV directly to a.dogancan@eurolondon.com<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/HotJob.png" alt="image" />

German Speaking Customer Service Advisor

Job&nbsp;title:&nbsp;German&nbsp;Speaking&nbsp;Customer&nbsp;Service&nbsp;Team&nbsp;LeaderLocation:&nbsp;Hybrid&nbsp;|&nbsp;Cambridgeshire&nbsp;(1&nbsp;day&nbsp;a&nbsp;week&nbsp;in&nbsp;the&nbsp;office)Salary:&nbsp;&pound;33,500&nbsp;per&nbsp;annumContract&nbsp;Type:&nbsp;Permanent,&nbsp;Full-TimeAre&nbsp;you&nbsp;fluent&nbsp;in&nbsp;German&nbsp;and&nbsp;passionate&nbsp;about&nbsp;leading&nbsp;high-performing&nbsp;teams&nbsp;in&nbsp;a&nbsp;customer-focused&nbsp;environment?&nbsp;We're&nbsp;looking&nbsp;for&nbsp;an&nbsp;enthusiastic&nbsp;and&nbsp;experienced&nbsp;Customer&nbsp;Service&nbsp;Team&nbsp;Leader&nbsp;to&nbsp;join&nbsp;our&nbsp;client&rsquo;s&nbsp;team&nbsp;in&nbsp;Cambridgeshire&nbsp;on&nbsp;a&nbsp;hybrid&nbsp;basis.In&nbsp;this&nbsp;pivotal&nbsp;role,&nbsp;you&rsquo;ll&nbsp;be&nbsp;responsible&nbsp;for&nbsp;inspiring&nbsp;and&nbsp;guiding&nbsp;a&nbsp;team&nbsp;of&nbsp;administrators&nbsp;to&nbsp;deliver&nbsp;outstanding&nbsp;service&nbsp;to&nbsp;our&nbsp;client&rsquo;s&nbsp;network.&nbsp;You&rsquo;ll&nbsp;foster&nbsp;strong&nbsp;customer&nbsp;relationships,&nbsp;provide&nbsp;expert&nbsp;support&nbsp;on&nbsp;a&nbsp;variety&nbsp;of&nbsp;complex&nbsp;topics,&nbsp;and&nbsp;ensure&nbsp;efficient&nbsp;handling&nbsp;of&nbsp;orders&nbsp;and&nbsp;updates.What&nbsp;You'll&nbsp;Be&nbsp;Doing:<ul>
<li>Lead,&nbsp;motivate,&nbsp;and&nbsp;support&nbsp;your&nbsp;team&nbsp;to&nbsp;build&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;customers&nbsp;and&nbsp;consistently&nbsp;deliver&nbsp;an&nbsp;exceptional&nbsp;service&nbsp;experience.</li><li>Manage&nbsp;and&nbsp;develop&nbsp;a&nbsp;team&nbsp;of&nbsp;Customer&nbsp;Care&nbsp;Administrators,&nbsp;ensuring&nbsp;a&nbsp;culture&nbsp;of&nbsp;excellence&nbsp;and&nbsp;collaboration.</li><li>Provide&nbsp;coaching&nbsp;and&nbsp;day-to-day&nbsp;guidance&nbsp;to&nbsp;encourage&nbsp;professional&nbsp;growth&nbsp;and&nbsp;high&nbsp;performance.</li><li>Investigate&nbsp;and&nbsp;resolve&nbsp;complex&nbsp;customer&nbsp;queries,&nbsp;ensuring&nbsp;timely&nbsp;and&nbsp;effective&nbsp;follow-up.</li><li>Navigate&nbsp;bespoke&nbsp;internal&nbsp;systems&nbsp;to&nbsp;accurately&nbsp;process&nbsp;customer&nbsp;orders,&nbsp;updates,&nbsp;and&nbsp;inquiries.</li><li>Conduct&nbsp;quality&nbsp;checks&nbsp;across&nbsp;customer&nbsp;service&nbsp;channels&nbsp;and&nbsp;provide&nbsp;feedback&nbsp;using&nbsp;a&nbsp;coaching&nbsp;approach&nbsp;to&nbsp;drive&nbsp;continuous&nbsp;improvement.</li><li>Hold&nbsp;regular&nbsp;one-to-one&nbsp;meetings&nbsp;and&nbsp;performance&nbsp;reviews&nbsp;to&nbsp;support&nbsp;team&nbsp;development&nbsp;and&nbsp;performance&nbsp;management.</li><li>During&nbsp;busy&nbsp;periods,&nbsp;assist&nbsp;by&nbsp;taking&nbsp;calls&nbsp;and&nbsp;managing&nbsp;customer&nbsp;enquiries&nbsp;directly.</li><li>Support&nbsp;the&nbsp;recruitment&nbsp;and&nbsp;onboarding&nbsp;process&nbsp;for&nbsp;new&nbsp;Customer&nbsp;Care&nbsp;team&nbsp;members.</li></ul>
What&nbsp;We're&nbsp;Looking&nbsp;For:<ul>
<li>Fluency&nbsp;in&nbsp;German&nbsp;and&nbsp;English&nbsp;(written&nbsp;and&nbsp;spoken)</li><li>Proven&nbsp;experience&nbsp;leading&nbsp;a&nbsp;customer&nbsp;service&nbsp;or&nbsp;support&nbsp;team</li><li>Strong&nbsp;interpersonal&nbsp;and&nbsp;coaching&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;inspire&nbsp;and&nbsp;develop&nbsp;others</li><li>Excellent&nbsp;problem-solving&nbsp;abilities&nbsp;and&nbsp;a&nbsp;customer-first&nbsp;mindset</li><li>Confident&nbsp;using&nbsp;IT&nbsp;systems&nbsp;and&nbsp;navigating&nbsp;bespoke&nbsp;platforms</li><li>Contact&nbsp;Centre&nbsp;experience&nbsp;is&nbsp;highly&nbsp;advantageous&nbsp;</li></ul>
If&nbsp;you&rsquo;re&nbsp;ready&nbsp;to&nbsp;take&nbsp;the&nbsp;next&nbsp;step&nbsp;in&nbsp;your&nbsp;career&nbsp;as&nbsp;a&nbsp;leader,&nbsp;please&nbsp;apply!&nbsp;I&nbsp;look&nbsp;forward&nbsp;to&nbsp;receiving&nbsp;your&nbsp;application.

German Speaking Customer Service Team Leader

Job Title: Order Fulfilment Advisor Location: Nottingham, hybrid Salary: &pound;25,000 per annum Contract: permanent, full-time Monday to Friday 8:00 am to 4:30 pmDo you have previous customer service or administration experience and would like to join a supportive, diverse and international company that offers many opportunities for growth and progression?In this role, you'll be responsible for order allocation management, ensuring that order errors and delays are resolved in a timely manner, manage incoming shipments and support customer services with any order allocation issues.&nbsp;In return, you&rsquo;ll receive:<ul>
<li>An annual salary of &pound;25,000 per annum</li><li>Hybrid working with 3 days per week working at home</li><li>Working hours of Monday to Friday 8am to 4.30pm</li><li>Discounted plan for public transport</li><li>Company pension</li><li>50% discount on company products for employees</li><li>Private healthcare</li><li>Working as part of a friendly, supportive and passionate team in an international, well-regarded company</li><li>Many opportunities for growth and progression</li><li>And more!</li></ul>
&nbsp;Day-to-day responsibilities of the Order Fulfilment Advisor will include:<ul>
<li>Monitor order allocations and efficiently deal with any order delays</li><li>Investigate orders that have not been released</li><li>Liaising with internal departments such as Customer Service, Planning and Logistics</li><li>Provide support to the customer service team on order coverage issues, allocation challenges, order errors, etc.</li><li>And more!</li></ul>
&nbsp;Who we&rsquo;re looking for:Previous experience in a Customer Service, Administration, or Order Management role is highly desirableTo succeed in this role, you&rsquo;ll need strong attention to detail and the ability to build strong working relationships with key stakeholders, as well as solid Microsoft Excel skills.&nbsp;If interested, please apply either directly or send your CV directly to Aylin at <a href="mailto:a.dogancan@eurolondon.com">a.dogancan@eurolondon.com</a> to find out more!Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Order Fulfilment Advisor

Job Title:&nbsp;Vendor Management Accounts Payable SpecialistLocation:&nbsp;Manchester (Hybrid)Salary:&nbsp;&pound;28,000 - &pound;30,000 + annual bonusContract:&nbsp;Permanent&nbsp;Role Overview:We are seeking a dedicated and detail-oriented Vendor Management Accounts Payable Specialist to join our client&rsquo;s accounting team on a permanent basis. This role, based in Manchester with a hybrid working arrangement, will involve handling a variety of accounts payable tasks with a focus on vendor management. The successful candidate will be responsible for reviewing and processing invoices, managing vendor relationships, and ensuring that the invoicing process runs smoothly. The role will require the ability to exercise good judgment and escalate issues when necessary.&nbsp;Key Responsibilities:<ul>
<li>Invoice Analysis and Validation:&nbsp;Review and validate incoming invoices, ensuring they are substantiated and accurately processed.</li><li>Vendor Set-Up and Management:&nbsp;Set up new vendors in the system and manage existing vendor records, ensuring all information is up to date.</li><li>Risk Identification:&nbsp;Review invoices and related documentation to identify potential risk factors and discrepancies, escalating where necessary.</li><li>Approval Process Oversight:&nbsp;Monitor the approval workflow for invoices, ensuring all necessary approvals are obtained and addressing any gaps or issues promptly.</li><li>Vendor and Internal Communication:&nbsp;Act as the point of contact for vendors and internal stakeholders, responding to inquiries, providing updates, and resolving any issues related to payments and invoices.</li></ul>
&nbsp;What We're Looking For:<ul>
<li>Proven experience in&nbsp;Vendor Management&nbsp;is essential.</li><li>Solid background in&nbsp;Accounts Payable&nbsp;processes.</li><li>Ability to commute to our client&rsquo;s Manchester office as the role is hybrid.</li><li>Fluency in additional languages&nbsp;such as French, German, Italian, Russian, or Spanish would be of significant advantage.</li></ul>
&nbsp;If you're ready to bring your expertise in vendor management and accounts payable to a dynamic and supportive team, we want to hear from you!If interested, please apply directly or send your CV directly to Aylin at <a href="mailto:a.dogancan@eurolondon.com">a.dogancan@eurolondon.com</a> to find out more!Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Vendor Management Accounts Payable Specialist

Job Title: Junior German Speaking Credit Controller Location: Nottingham, hybrid Salary: &pound;25,000 per annum Contract: permanent, full-time Monday to Friday&nbsp;Are you looking for a career in finance with exciting opportunities for growth and progression? We are seeking a passionate German speaking Credit Controller to join our client&rsquo;s expanding, international team based in Nottingham. This role is open to candidates at all experience levels and offers the perfect chance to develop your skills in a dynamic and supportive environment.&nbsp;In return, you&rsquo;ll receive:<ul>
<li>An annual salary of&pound;25,000 per annum</li><li>Hybrid working with 3 days per week working at home</li><li>Working hours of Monday to Friday 8am to 4.30pm</li><li>50% discount on company products for employees</li><li>Private healthcare</li><li>Working as part of a friendly, supportive and passionate team in an international, well-regarded company</li><li>Many opportunities for growth and progression</li><li>And more!</li></ul>
&nbsp;Day-to-day responsibilities of the German Speaking Credit Controller will include:<ul>
<li>Ensuring timely payment of invoices from customers</li><li>Setting up new customer accounts and maintaining accurate, up-to-date records in the system</li><li>Managing accounts receivable balances for customers to ensure all payments, credit notes, and invoices are properly allocated</li><li>Ensuring that all transactions, including cash, invoices, credit notes, and journals are reconciled to maintain accurate accounts</li><li>And more!</li></ul>
&nbsp;Who we&rsquo;re looking for:If you&rsquo;re fluent in German (spoken and written) and have had experience in liaising with customers in German, have a keen interest in finance and accounts, and possess strong Excel skills, our client might be looking for you!To succeed in this role, you&rsquo;ll need strong attention to detail and the ability to build strong working relationships with customers. Previous experience in credit control, accounts receivable, or a similar role is desirable but not essential.&nbsp;If interested, please apply either directly or send your CV directly to Aylin at <a href="mailto:a.dogancan@eurolondon.com">a.dogancan@eurolondon.com</a> to find out more!Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

Junior German Speaking Credit Controller

Job Title:&nbsp;Senior Customer Services AgentLocation:&nbsp;Manchester &ndash; hybridSalary:&nbsp;&pound;27,000 - &pound;29,000 + discretionary annual bonusContract Type:&nbsp;PermanentWorking Hours:&nbsp;Sunday to Thursday: 8:00 am -4:00 pm on Sunday, and 7:30 am - 3:30 pm on Monday - Thursday&nbsp;We have a fantastic opportunity for a company in Manchester for a switched-on Customer Service Advisor. The role is permanent and will be on a hybrid basis (so you must be within commutable distance to Manchester) and will be an admin focused position looking after guests of our client. This is a fantastic position for an internationally recognised company that offers great opportunity progression.&nbsp;Some of your responsibilities will include:&nbsp;<ul>
<li>Booking taxis</li><li>Organising catering</li><li>Booking meeting rooms</li><li>Transferring calls to the relevant department</li></ul>
&nbsp;What we're looking for:&nbsp;<ul>
<li>Customer service experience (essential)</li><li>Experience within Luxury goods, hotels, professional customer service (preferred)</li><li>Commutable distance to Manchester (essential)</li><li>Strong multitasking skills</li><li>Language skills are preferred but not essential (German, French, Italian, Spanish).</li></ul>
&nbsp;There are excellent benefits such as:&nbsp;<ul>
<li>Discretionary annual bonus</li><li>Team building and company events</li><li>Excellent pension contribution</li><li>Holidays start at 25 days + bank holidays.</li><li>Private dental and healthcare</li><li>Regular health checks</li></ul>
&nbsp;If interested, please apply either directly or send your CV directly to Aylin at&nbsp;<a href="mailto:a.dogancan@eurolondon.com?iframe=true">a.dogancan@eurolondon.com</a>&nbsp;to find out more!Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.&nbsp;

Senior Customer Services Agent

Job Title:&nbsp;German Speaking Credit ControllerContract:&nbsp;Part-Time (25 hours a week), PermanentLocation:&nbsp;Great Stukeley, Cambridgeshire (Office Based)Salary:&nbsp;Up to &pound;21,500 pro rata (&pound;30,000 &ndash; &pound;32,000 full-time equivalent)&nbsp;Are you fluent in German and looking for a flexible, part-time role within a friendly and dynamic team? We&rsquo;re looking for a dedicated&nbsp;German Speaking Credit Controller&nbsp;to join our client's growing finance department in Cambridgeshire.&nbsp;About the RoleAs a key member of our client's credit control team, you will play a vital role in maintaining positive cash flow and supporting customer relationships. This is a&nbsp;part-time, permanent position, ideal for someone with strong language skills and a background in finance or credit control.&nbsp;Key Responsibilities<ul>
<li>Communicating with business customers to follow up on overdue payments in a professional and effective manner</li><li>Investigating customer credit histories and identifying outstanding debts</li><li>Establishing and managing repayment agreements, liaising with debt advisors where necessary</li><li>Creating and updating accurate customer account records</li><li>Handling and reconciling incoming payments</li><li>Initiating legal recovery actions when debts remain unpaid beyond agreed terms</li></ul>
&nbsp;What We&rsquo;re Looking For<ul>
<li>Fluency in German at a native or near-native level&nbsp;(spoken and written)</li><li>Previous experience in&nbsp;credit control&nbsp;or a&nbsp;finance-related&nbsp;role is preferred</li><li>Familiarity with&nbsp;accounting software&nbsp;and general accounting principles</li><li>Strong&nbsp;customer service and communication skills, particularly in a B2B environment</li><li>Proactive, well-organised, and detail-oriented with a collaborative mindset</li></ul>
&nbsp;Ready to apply?If you're passionate about finance, fluent in German, and looking for a rewarding part-time opportunity, we&rsquo;d love to hear from you.&nbsp;Please apply or send your CV direct to t.chau@eurolondon.com

German Speaking Credit Controller

Job Title: French &amp; Spanish Customer Service Advisor (trilingual) Location:&nbsp;Greater London Area Position:&nbsp;Permanent, full-time, Monday to Friday, hybrid (2 days per week WFH after training) Salary:&nbsp;&pound;27,500 per annum (plus discretionary annual bonus)&nbsp;Our leading and innovative client based in the Greater London Area is looking for a French &amp; Spanish Customer Service Advisor to join their team. In this role, you&rsquo;ll be the first point of contact for customers regarding product orders, queries and returns via email, chat and social media for the EMEA region.If you&rsquo;re looking to utilise your language skills in French and Spanish while working for a highly renowned, international company offering many opportunities for growth and career progression, apply today!&nbsp;In return, you&rsquo;ll receive:<ul>
<li>An annual salary of &pound;27,500 plus discretionary annual bonus</li><li>Hybrid working &ndash; following training working on-site on Tuesdays, Wednesdays, and Thursdays</li><li>Working hours: Monday &ndash; Thursday 8am &ndash; 5pm (1 hour lunch), Fridays 8am &ndash; 3pm (30 minutes lunch)</li><li>Highly competitive company pension scheme</li><li>24 days annual leave plus bank holidays (rising to 29 days with longevity)</li><li>International travel insurance</li><li>Private health insurance</li><li>Excellent opportunities for growth and career progression</li><li>And more!</li></ul>
&nbsp;As the French &amp; Spanish Customer Service Advisor, you will:<ul>
<li>Support EMEA customers with order and product queries mainly via email, live chat, and social media</li><li>Assist customers with the returns process and proactively update customers on their return status</li><li>Provide first-line technical support to customers relating to company products</li><li>And more!</li></ul>
&nbsp;Who we&rsquo;re looking for:If you&rsquo;re fluent in French, Spanish and English and have previous Customer Service or Administration experience, we&rsquo;d love to hear from you!The successful candidate will have excellent communications skills, will be a quick learner and want to deliver excellent customer service.&nbsp;If this sounds like you, please apply either directly or reach out to Aylin at&nbsp;<a href="mailto:a.dogancan@eurolondon.com?iframe=true">a.dogancan@eurolondon.com</a>&nbsp;to find out more!&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/HotJob.png" alt="image" />

French & Spanish Customer Service Advisor (Trilingual)

Job Title:&nbsp;German Speaking Inbound Sales AdvisorLocation:&nbsp;Congleton, CheshirePosition:&nbsp;Permanent, full-time, Monday to Friday, fully on-siteSalary:&nbsp;&pound;26,000 per annum (plus bonus)&nbsp;Our leading client based near Macclesfield is looking for a German speaking Inbound Sales Administrator to join their growing team. In this exciting role, you&rsquo;ll be the first point of contact for customers regarding sales enquiries and provide them with quotes, complete administration around the customer sales journey, and represent the company at trade shows.If you&rsquo;re looking to join an international and expanding company offering many opportunities for growth and career progression and want to utilise your customer service, administration and German language skills, apply today!&nbsp;In return, you&rsquo;ll receive:&bull; An annual salary of &pound;26,000&bull; Individual bonus based on performance following successful completion of probation period&bull; Working hours: Monday &ndash; Friday 8am - 4pm or 9am - pm with a 4pm finish on Fridays&bull; Excellent opportunities for growth and career progression&bull; Working within a friendly, close-knit and supportive team&bull; And more!&nbsp;As the German Speaking Inbound Sales Administrator, you will:&nbsp;&bull; Answer incoming customer sales enquiries via phone and email&bull; Raise customer orders&bull; Provide accurate quotes to customers&bull; Attending occasional trade shows&bull; And more!&nbsp;***Please be aware that this role will involve no cold calling, as you&rsquo;ll be dealing with incoming sales enquiries!***&nbsp;Who we&rsquo;re looking for:We&rsquo;d love to connect with candidates who have previous Customer Service, Sales or Administration experience, excellent communication skills and fluency in both German and English, and the ability to build positive customer relationships!&nbsp;If this sounds like you, please apply either directly or reach out to Theo at t.chau@eurolondon.com to find out more!&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.&nbsp;We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.

German Speaking Inbound Sales Advisor

Job Title: German Speaking Customer Retention Advisor Location: Cambridge, UK &ndash; hybrid (2/3 days WFH) Position: Permanent, full-time, Monday to Friday Salary: &pound;25,000 per annum (plus bonus)&nbsp;Are you looking for an interesting and varied role where you&rsquo;ll be able to utilise your skills in German and English?Are you a sales-minded person with experience in Customer Service wanting to take their experience to the next level without having to do cold calling?Then our client based in Cambridgeshire might be looking for you to join their growing and international team!In this role, you'll be working with the company'a clients in the education space, making a difference through building relationships with academic institutions. There will be no cold-calling involved, as you'll be contacting existing and previous customers, working to retain them or re-engage them.&nbsp;In return, you&rsquo;ll receive:<ul>
<li>An annual salary of &pound;25,000 (plus a bonus based on performance)</li><li>Hybrid working (2 days working from home, 3 days in the office during peak periods)</li><li>Company pension</li><li>Full training provided</li><li>Opportunities for growth and progression</li><li>Regular training to advance your skills</li><li>Working within a friendly, supportive and international team</li><li>And more!</li></ul>
&nbsp;As the German Speaking Service &amp; Sales Advisor, you will:<ul>
<li>Engage with existing customers both via phone and email, building and maintaining long-term relationships and customer satisfaction</li><li>Reach out to lapsed customers and work to re-engage them</li><li>Provide quotes to customers</li><li>Collaborate regularly with the customer service team</li></ul>
&nbsp;Who we&rsquo;re looking for:We&rsquo;d love to connect with candidates who have previous Customer Service or Sales experience, excellent communication skills and fluency in both German and English, and the ability to build strong, positive and long-lasting relationships!&nbsp;If this sounds like you, please apply either directly or reach out to Aylin at <a href="mailto:a.dogancan@eurolondon.com">a.dogancan@eurolondon.com</a> to find out more!&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission.We aim to respond promptly to your application - however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements.<img style="width: 80%; max-width: 698px;" src="https://media.logicmelon.com/embed/SocialMediaImages/60539/HotJob.png" alt="image" />

German Speaking Customer Retention Advisor

Job Title: French Speaking Business Advisor Location: Lichfield (hybrid) Salary: &pound;30,000 - &pound;35,000 per annum Working Hours: Monday to Friday, 8:30am - 5:00pm Contract: PermanentAre you a motivated and driven individual with a passion for helping others fill their potential? Do you have strong communication skills in French and experience in a customer-facing role? If so, we want to hear from you!We are currently looking for a French Speaking Business Advisor to join a dynamic and fast-paced team, helping prospective franchisees embark on their journey to success. This exciting role will offer you the opportunity to work in a thriving environment with significant career progression potential.Key Responsibilities:<ul>
<li>Follow-up on leads generated primarily through social media channels to identify potential franchisees.</li><li>Screen potential candidates over the phone to ensure they are a suitable fit for setting up their own business.</li><li>Provide support throughout the franchisee journey, including contract generation, financial advice, and logistics related to product offerings.</li><li>Maintain strong communication with prospective candidates, guiding them through every stage of the process.</li><li>Manage a high volume of calls, so a professional and clear telephone manner is essential.</li></ul>
What We&rsquo;re Looking For:<ul>
<li>Native French speaker is essential for this role.</li><li>A background in banking, insurance, or legal is highly advantageous but not essential.</li><li>Excellent telephone manner with the ability to engage effectively with potential clients.</li><li>Ability to travel regularly to Lichfield for in-office days (hybrid working arrangement).</li><li>Motivated and hardworking with a proactive attitude.</li><li>Previous experience in a customer service or sales environment is a plus.</li></ul>
Why Join Us?<ul>
<li>Great opportunity for career progression in a growing and fast-paced industry.</li><li>Hybrid working provides flexibility in your work-life balance.</li><li>Excellent benefits such as:</li><ul>
<li>25 days + bank holidays</li><li>5% pension rising to 7% after 3 years.</li><li>Free products</li><li>Life insurance</li><li>And many more!</li></ul>
</ul>
If you're ready to take on an exciting new challenge and be part of a dynamic team, apply now! We look forward to hearing from you.

Theo Chau

Currently hiring for