Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Danish Speaking Customer Service AdvisorContract:&nbsp;PermanentSalary:&nbsp;&pound;27,000 + Performance BonusLocation:&nbsp;Newport (Hybrid Working Available)Start Date:&nbsp;ASAP&nbsp;Are you a fluent Danish speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both Danish and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both Danish and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Danish Speaking Customer Service

Italian Speaking Customer Service AdvisorContract:&nbsp;PermanentSalary:&nbsp;&pound;27,000 + Performance BonusLocation:&nbsp;Newport (Hybrid Working Available)Start Date:&nbsp;ASAP&nbsp;Are you a fluent Italian speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both Italian and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both Italian and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Italian Speaking Customer Service Advisor

Job Title:&nbsp;French Speaking Customer Service AdvisorLocation:&nbsp;Lichfield (Hybrid)Salary:&nbsp;&pound;29,000Contract:&nbsp;Permanent&nbsp;French Speaking Customer Service AdvisorAn established and growing organisation is seeking a&nbsp;French Speaking Customer Service Advisor&nbsp;to join their customer service team. This is an excellent opportunity for someone who enjoys helping customers, building strong relationships and working in a collaborative environment.In this role, you will act as a key point of contact for customers and partners, providing high-quality support while working closely with internal teams to ensure queries, orders and requests are handled efficiently.&nbsp;Key Responsibilities<ul>
<li>Act as the first point of contact for customer enquiries via phone, email and messaging platforms</li><li>Deliver a high standard of customer service and ensure queries are resolved in a timely manner</li><li>Process and manage customer orders, ensuring accurate information and timely delivery</li><li>Handle customer complaints and ensure they are resolved in line with agreed service levels</li><li>Maintain accurate records and track cases using internal systems</li><li>Work closely with internal teams to resolve operational or delivery issues</li><li>Maintain regular communication with customers and gather feedback where appropriate</li><li>Support the onboarding of new customers and assist with account set-up processes</li><li>Assist with special order requests and general administrative tasks</li><li>Provide occasional support during busy periods, meetings or events</li></ul>
&nbsp;Skills &amp; Experience<ul>
<li>Fluent French (spoken and written)</li><li>Previous experience in a professional customer service role</li><li>Excellent communication and interpersonal skills</li><li>Friendly and professional telephone manner</li><li>Strong organisational skills and attention to detail</li><li>Ability to manage multiple tasks and prioritise workload</li><li>Confident using IT systems and Microsoft Office</li></ul>
&nbsp;This is a great opportunity to join a supportive organisation where you can contribute to delivering excellent customer service while developing your career within a collaborative team environment.

French Speaking Customer Service Advisor

Dutch Speaking Customer Service AdvisorContract:&nbsp;PermanentSalary:&nbsp;&pound;27,000 + Performance BonusLocation:&nbsp;Newport (Hybrid Working Available)Start Date:&nbsp;ASAP&nbsp;Are you a fluent Dutch speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both Dutch and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both Dutch and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Dutch Speaking Customer Service Advisor

German Speaking Customer Service AdvisorContract:&nbsp;PermanentSalary:&nbsp;&pound;27,000 + Performance BonusLocation:&nbsp;Newport (Hybrid Working Available)Start Date:&nbsp;ASAP&nbsp;Are you a fluent German speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both German and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both German and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Theo Chau

Currently hiring for

Danish Speaking Customer Service

Italian Speaking Customer Service Advisor

French Speaking Customer Service Advisor

Dutch Speaking Customer Service Advisor

German Speaking Customer Service Advisor

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