Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Job Title:&nbsp;German Sales Support AdministratorLocation:&nbsp;Salisbury &ndash; office based only (must be within commutable distance)Salary:&nbsp;&pound;27,000 per annum + &pound;4,400 annual bonusContract:&nbsp;Permanent, Full-timeWorking Pattern:&nbsp;Monday to Friday&nbsp;Please note: This is a fully office-based role. There are no remote or hybrid options.&nbsp;An established and growing organisation is seeking a&nbsp;German-speaking Sales Support Administrator&nbsp;to join its European sales support team, based in Salisbury. This role plays a key part in supporting Key Account Managers and distributors across Europe through high-quality administration, coordination, and customer communication.You will act as a key point of contact for customers and partners, ensuring sales processes run smoothly and efficiently while delivering excellent service.&nbsp;Key Responsibilities:<ul>
<li>Act as a primary point of contact for customers, retailers, and distributors</li><li>Support Key Account Managers and Sales Support colleagues with day-to-day administration</li><li>Translate materials into German where appropriate</li><li>Respond to website and email enquiries in German and English</li><li>Complete customer new line and promotional administration</li><li>Monitor and update customer websites with product listings, images, content, promotions and media</li><li>Build strong relationships with distributor sales teams and support them with marketing materials</li><li>Process and track POS requests, ensuring timely delivery</li><li>Answer general phone lines and direct or resolve enquiries</li><li>Organise trade shows in the UK and Europe and attend where required</li><li>Develop and maintain databases of retailers and contacts</li><li>Support compliance-related administration and customer approvals</li><li>Assist the wider sales support and administration team during absences</li><li>Provide ad hoc support to the sales team as required</li></ul>
&nbsp;Skills &amp; Experience Required:<ul>
<li>Fluent German and English (written and spoken)</li><li>Strong communication skills with a professional telephone manner</li><li>Excellent IT skills - particularly for Microsoft Excel is essential</li><li>Strong organisational skills with the ability to manage multiple priorities</li><li>Ability to work independently and meet tight deadlines</li><li>Proactive, detail-oriented and solution-focused</li><li>Strong customer service mindset</li><li>Ability to analyse information and use sound judgement</li><li>Comfortable handling confidential information</li></ul>
&nbsp;Additional Information:<ul>
<li>Office-based role in Salisbury &ndash; applicants must be able to commute daily</li><li>Occasional travel within the UK and Europe for events or trade shows</li><li>Some manual handling required as part of event support</li></ul>
&nbsp;I look forward to receiving your CV!

German Sales Support Administrator

Customer Support Advisor&nbsp;Location:&nbsp;Neuss (Hybrid working)Salary:&nbsp;&euro;38,000 &ndash; &euro;42,000 per year + 10% annual bonusContract:&nbsp;Permanent, Monday to Friday - 37.5 hours a week&nbsp;The OpportunityWe are recruiting a&nbsp;Customer Support Advisor&nbsp;for a well-established European organisation that supports a large network of independent businesses.This role sits within a central support function and focuses on managing enquiries, resolving operational issues, and ensuring a high level of service for business partners. The position is hybrid, with regular on-site collaboration in&nbsp;Neuss.&nbsp;Key Responsibilities<ul>
<li>Act as the&nbsp;first point of contact&nbsp;for business partners, handling enquiries via phone, email, and internal systems</li><li>Log, track, and manage support requests accurately using a ticketing or case-management system</li><li>Coordinate with internal teams and external partners to ensure timely resolution of issues in line with agreed service levels</li><li>Monitor open cases, provide clear updates, and follow through until resolution</li><li>Identify recurring issues or patterns and escalate insights to relevant stakeholders</li><li>Support updates to business records, including operational or contact detail changes</li><li>Maintain accurate documentation while adhering to data protection and confidentiality standards</li></ul>
&nbsp;What We&rsquo;re Looking For<ul>
<li>Fluency in both&nbsp;English&nbsp;and German are essential</li><li>Experience in a&nbsp;customer support, service desk, operations support, or coordination role</li><li>Strong communication skills with the ability to explain information clearly and professionally</li><li>Highly organised, detail-oriented, and comfortable managing multiple cases simultaneously</li><li>Confident using CRM, ticketing, or service-management systems</li><li>A proactive, problem-solving mindset</li></ul>
&nbsp;What&rsquo;s on Offer<ul>
<li>Salary: &euro;38,000 &ndash; &euro;42,000, depending on experience</li><li>Hybrid working model based in&nbsp;Neuss</li><li>Structured onboarding and clear internal processes</li><li>Collaborative, international working environment</li><li>Stable, long-term opportunity within an established organisation</li></ul>
&nbsp;Why Apply?This role is well suited to someone who enjoys&nbsp;supporting business customers, coordinating solutions, and ensuring consistent service delivery. You&rsquo;ll be a key link between business partners and internal teams, helping ensure smooth operations across a broad European network.

Customer Support Advisor

Italian Speaking Customer Service AdvisorLocation:&nbsp;Nottingham (Hybrid &ndash; 2 days in the office, 3 days working from home)Salary:&nbsp;&pound;24,000 per annumContract:&nbsp;Full-time, PermanentHours:&nbsp;Monday to Friday, 8am&ndash;4pm or 9am&ndash;5pm&nbsp;We&rsquo;re looking for a&nbsp;Italian Speaking Customer Service Advisor&nbsp;to join a collaborative and fast-moving international team based in Nottingham. You&rsquo;ll support a range of business customers, ensuring excellent service delivery across order management, logistics coordination, and after-sales care.&nbsp;This is a fantastic opportunity for someone fluent in&nbsp;Italian and English&nbsp;who enjoys problem-solving, communicating with people from different backgrounds, and working in a team that values professionalism and positivity.&nbsp;Key Responsibilities<ul>
<li>Manage and process customer orders accurately and efficiently.</li><li>Coordinate deliveries and returns, ensuring issues are resolved promptly.</li><li>Communicate clearly with internal departments (credit control, planning, logistics, and sales) to ensure customer expectations are met.</li><li>Build strong relationships with business clients, keeping them informed on product updates, availability, and promotions.</li><li>Handle and resolve customer queries, ensuring the best possible outcome for both the client and the business.</li><li>Prepare reports, update records, and assist with any customer-related data requests.</li><li>Identify opportunities to improve service levels and operational processes.</li></ul>
&nbsp;Skills and Experience<ul>
<li>Fluent in Italian and English&nbsp;(both written and spoken).</li><li>Previous experience in&nbsp;customer service, sales support, or order management&nbsp;preferred.</li><li>Excellent communication and organisational skills.</li><li>Strong attention to detail and ability to multitask in a fast-paced environment.</li><li>Proficient with Microsoft Office, especially Excel.</li><li>A team player who enjoys collaborating and finding practical solutions.</li></ul>
&nbsp;What&rsquo;s on Offer<ul>
<li>Competitive salary of&nbsp;&pound;24,000 per annum.</li><li>Hybrid working model (2 days in the Nottingham office, 3 from home).</li><li>Supportive and diverse team culture.</li><li>Career development opportunities in a growing international organisation.</li><li>Staff discounts and access to company benefits.</li></ul>
&nbsp;If you&rsquo;re fluent in&nbsp;Italian and English&nbsp;and want to join a friendly, fast-paced environment where you can make a real impact on customer satisfaction, we&rsquo;d love to hear from you.

Italian Speaking Customer Service Specialist

Spanish&nbsp;Speaking&nbsp;Customer&nbsp;Service&nbsp;AdvisorLocation:&nbsp;Nottingham&nbsp;(Hybrid&nbsp;&ndash;&nbsp;2&nbsp;days&nbsp;in&nbsp;the&nbsp;office,&nbsp;3&nbsp;days&nbsp;working&nbsp;from&nbsp;home)Salary:&nbsp;&pound;24,000&nbsp;per&nbsp;annumContract:&nbsp;Full-time,&nbsp;PermanentHours:&nbsp;Monday&nbsp;to&nbsp;Friday,&nbsp;8am&ndash;4pm&nbsp;or&nbsp;9am&ndash;5pmWe&rsquo;re&nbsp;looking&nbsp;for&nbsp;a&nbsp;Spanish&nbsp;Speaking&nbsp;Customer&nbsp;Service&nbsp;Advisor&nbsp;to&nbsp;join&nbsp;a&nbsp;collaborative&nbsp;and&nbsp;fast-moving&nbsp;international&nbsp;team&nbsp;based&nbsp;in&nbsp;Nottingham.&nbsp;You&rsquo;ll&nbsp;support&nbsp;a&nbsp;range&nbsp;of&nbsp;business&nbsp;customers,&nbsp;ensuring&nbsp;excellent&nbsp;service&nbsp;delivery&nbsp;across&nbsp;order&nbsp;management,&nbsp;logistics&nbsp;coordination,&nbsp;and&nbsp;after-sales&nbsp;care.This&nbsp;is&nbsp;a&nbsp;fantastic&nbsp;opportunity&nbsp;for&nbsp;someone&nbsp;fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;who&nbsp;enjoys&nbsp;problem-solving,&nbsp;communicating&nbsp;with&nbsp;people&nbsp;from&nbsp;different&nbsp;backgrounds,&nbsp;and&nbsp;working&nbsp;in&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;professionalism&nbsp;and&nbsp;positivity.Key&nbsp;Responsibilities<ul>
<li>Manage&nbsp;and&nbsp;process&nbsp;customer&nbsp;orders&nbsp;accurately&nbsp;and&nbsp;efficiently.</li><li>Coordinate&nbsp;deliveries&nbsp;and&nbsp;returns,&nbsp;ensuring&nbsp;issues&nbsp;are&nbsp;resolved&nbsp;promptly.</li><li>Communicate&nbsp;clearly&nbsp;with&nbsp;internal&nbsp;departments&nbsp;(credit&nbsp;control,&nbsp;planning,&nbsp;logistics,&nbsp;and&nbsp;sales)&nbsp;to&nbsp;ensure&nbsp;customer&nbsp;expectations&nbsp;are&nbsp;met.</li><li>Build&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;business&nbsp;clients,&nbsp;keeping&nbsp;them&nbsp;informed&nbsp;on&nbsp;product&nbsp;updates,&nbsp;availability,&nbsp;and&nbsp;promotions.</li><li>Handle&nbsp;and&nbsp;resolve&nbsp;customer&nbsp;queries,&nbsp;ensuring&nbsp;the&nbsp;best&nbsp;possible&nbsp;outcome&nbsp;for&nbsp;both&nbsp;the&nbsp;client&nbsp;and&nbsp;the&nbsp;business.</li><li>Prepare&nbsp;reports,&nbsp;update&nbsp;records,&nbsp;and&nbsp;assist&nbsp;with&nbsp;any&nbsp;customer-related&nbsp;data&nbsp;requests.</li><li>Identify&nbsp;opportunities&nbsp;to&nbsp;improve&nbsp;service&nbsp;levels&nbsp;and&nbsp;operational&nbsp;processes.</li></ul>
Skills&nbsp;and&nbsp;Experience<ul>
<li>Fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;(both&nbsp;written&nbsp;and&nbsp;spoken).</li><li>Previous&nbsp;experience&nbsp;in&nbsp;customer&nbsp;service,&nbsp;sales&nbsp;support,&nbsp;or&nbsp;order&nbsp;management&nbsp;preferred.</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;organisational&nbsp;skills.</li><li>Strong&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;ability&nbsp;to&nbsp;multitask&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;environment.</li><li>Proficient&nbsp;with&nbsp;Microsoft&nbsp;Office,&nbsp;especially&nbsp;Excel.</li><li>A&nbsp;team&nbsp;player&nbsp;who&nbsp;enjoys&nbsp;collaborating&nbsp;and&nbsp;finding&nbsp;practical&nbsp;solutions.</li></ul>
What&rsquo;s&nbsp;on&nbsp;Offer<ul>
<li>Competitive&nbsp;salary&nbsp;of&nbsp;&pound;24,000&nbsp;per&nbsp;annum.</li><li>Hybrid&nbsp;working&nbsp;model&nbsp;(2&nbsp;days&nbsp;in&nbsp;the&nbsp;Nottingham&nbsp;office,&nbsp;3&nbsp;from&nbsp;home).</li><li>Supportive&nbsp;and&nbsp;diverse&nbsp;team&nbsp;culture.</li><li>Career&nbsp;development&nbsp;opportunities&nbsp;in&nbsp;a&nbsp;growing&nbsp;international&nbsp;organisation.</li><li>Staff&nbsp;discounts&nbsp;and&nbsp;access&nbsp;to&nbsp;company&nbsp;benefits.</li></ul>
If&nbsp;you&rsquo;re&nbsp;fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;and&nbsp;want&nbsp;to&nbsp;join&nbsp;a&nbsp;friendly,&nbsp;fast-paced&nbsp;environment&nbsp;where&nbsp;you&nbsp;can&nbsp;make&nbsp;a&nbsp;real&nbsp;impact&nbsp;on&nbsp;customer&nbsp;satisfaction,&nbsp;we&rsquo;d&nbsp;love&nbsp;to&nbsp;hear&nbsp;from&nbsp;you.

Theo Chau

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German Sales Support Administrator

Customer Support Advisor

Italian Speaking Customer Service Specialist

Spanish Speaking Customer Service Advisor

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