Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Italian speaking Customer Service &amp; Sales AdvisorLocation: IlkestonSalary: &pound;26,000 &ndash; &pound;28,000 DOEContract: Permanent, Full-TimeWorking Pattern: Office-BasedOur client is looking for a fluent Italian-speaking Customer Sales Advisor to join their growing customer service team. This is an excellent opportunity for someone who enjoys speaking with customers, providing outstanding service and identifying sales opportunities in a fast-paced environment.Working as part of a friendly office-based team, you'll be responsible for managing customer enquiries, processing orders and supporting customers throughout their journey while ensuring a high standard of service at every touchpoint. The role combines customer service, administration and sales, making it ideal for someone who enjoys a varied workload.The RoleKey responsibilities include:<ul>
<li>Handling inbound customer enquiries via telephone, email and live chat</li><li>Making outbound calls to customers where required</li><li>Processing orders, invoices, proformas and credit notes accurately</li><li>Updating customer records and internal systems</li><li>Coordinating courier bookings and shipment documentation</li><li>Identifying opportunities to upsell products and services</li><li>Providing accurate product and service information</li><li>Working closely with internal teams to ensure orders are processed efficiently</li><li>Delivering an excellent customer experience from initial enquiry through to resolution</li></ul>
About You<ul>
<li>Fluent in both Italian and English</li><li>Previous experience within customer service, sales support or a similar customer-facing role</li><li>Confident communicating over the phone and via email</li><li>Strong organisational skills with excellent attention to detail</li><li>Comfortable multitasking in a busy office environment</li><li>Good IT skills and confidence using CRM or customer management systems</li><li>A proactive, positive approach with excellent communication skills</li><li>Previous sales or upselling experience would be advantageous</li></ul>
This is a fantastic opportunity for a customer-focused professional looking to join a growing business where you can develop your skills and build a long-term career. If this sounds like the right opportunity for you, we'd love to hear from you &ndash; apply today!

Italian speaking Customer Service & Sales Advisor

German Speaking Customer Service AdvisorLocation: Leicester (currently office-based but possibly hybrid in the near future)Type: Permanent, Full-Time or Part-TimeSalary: &pound;28,000 per annum (pro rata for part-time) with potential to rise after probation&nbsp;Are you fluent in German and passionate about delivering excellent customer service? We are currently recruiting for a Customer Service Advisor to join a supportive and growing team based in Leicester.&nbsp;This is a permanent role with flexibility to work full-time or part-time, depending on your availability.&nbsp;Key Responsibilities:<ul>
<li>Handle incoming enquiries from customers in the UK, US, and Germany through various channels including email, phone, live chat, and social media</li><li>Collaborate with internal teams to resolve issues efficiently and pass along customer insights to help shape product and service improvements</li><li>Create and update customer profiles in the system, ensuring all details are accurate and up to date</li><li>Conduct follow-ups with customers to confirm that their issues have been fully resolved and expectations met</li><li>Offer a helpful and friendly service that reflects the company&rsquo;s values and commitment to customer care</li><li>Work proactively to spot patterns or recurring issues and share these with the wider team</li></ul>
&nbsp;Requirements:<ul>
<li>Fluent German language skills (written and spoken)</li><li>Prior experience in a customer-facing role is beneficial</li><li>Clear communication and good problem-solving abilities</li><li>Confident with using computer systems and handling multiple tasks at once</li><li>Positive attitude and willingness to work collaboratively</li></ul>
&nbsp;I look forward to receiving your application!

German Speaking Customer Service Advisor

French Speaking Customer Account ExecutiveLocation: BasingstokeSalary: &pound;33,000 - &pound;35,000 DOE + 15% bonusContract: Permanent, Full-TimeWorking Pattern: Hybrid &ndash; 3 Days in the Office, 2 Days from Home&nbsp;Our client is looking for a French-speaking Customer Account Executive to join their customer sales and support team. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and identifying commercial opportunities within an established customer base.&nbsp;The RoleWorking closely with both customers and the wider sales team, you'll act as a key point of contact, ensuring customers receive a first-class service while supporting sales growth across the French market.&nbsp;Key responsibilities include:<ul>
<li>Providing customer service and sales support via phone and email</li><li>Managing customer enquiries and resolving issues efficiently</li><li>Building strong relationships with customers and internal stakeholders</li><li>Supporting the external sales team with account management activities</li><li>Processing orders and ensuring a smooth customer journey</li><li>Identifying upselling opportunities where appropriate</li><li>Maintaining accurate customer records using the CRM system</li><li>Working collaboratively with departments including logistics, finance and customer support</li></ul>
&nbsp;About You<ul>
<li>Fluent in both French and English</li><li>Previous experience in a customer service, sales support or account management role</li><li>Excellent communication and relationship-building skills</li><li>Commercially minded with the confidence to identify sales opportunities</li><li>Strong organisational skills with excellent attention to detail</li><li>Confident using Microsoft Office and CRM systems</li><li>A proactive team player who enjoys working in a fast-paced environment</li></ul>
&nbsp;What's on Offer<ul>
<li>&pound;33,000 - &pound;35,000 DOE</li><li>Permanent, full-time position</li><li>Hybrid working (3 days in the office, 2 days from home)</li><li>Annual bonus</li><li>Excellent benefits package</li><li>Supportive team environment with ongoing career development</li></ul>
This is an excellent opportunity for a bilingual customer service professional looking to combine relationship management with commercial responsibility in an international role.

Theo Chau

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Italian speaking Customer Service & Sales Advisor

German Speaking Customer Service Advisor

French Speaking Customer Account Executive

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