Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

German Speaking Customer Service AdvisorLocation: Leicester (currently office-based but possibly hybrid in the near future)Type: Permanent, Full-Time or Part-TimeSalary: &pound;28,000 per annum (pro rata for part-time) with potential to rise after probation&nbsp;Are you fluent in German and passionate about delivering excellent customer service? We are currently recruiting for a Customer Service Advisor to join a supportive and growing team based in Leicester.&nbsp;This is a permanent role with flexibility to work full-time or part-time, depending on your availability.&nbsp;Key Responsibilities:<ul>
<li>Handle incoming enquiries from customers in the UK, US, and Germany through various channels including email, phone, live chat, and social media</li><li>Collaborate with internal teams to resolve issues efficiently and pass along customer insights to help shape product and service improvements</li><li>Create and update customer profiles in the system, ensuring all details are accurate and up to date</li><li>Conduct follow-ups with customers to confirm that their issues have been fully resolved and expectations met</li><li>Offer a helpful and friendly service that reflects the company&rsquo;s values and commitment to customer care</li><li>Work proactively to spot patterns or recurring issues and share these with the wider team</li></ul>
&nbsp;Requirements:<ul>
<li>Fluent German language skills (written and spoken)</li><li>Prior experience in a customer-facing role is beneficial</li><li>Clear communication and good problem-solving abilities</li><li>Confident with using computer systems and handling multiple tasks at once</li><li>Positive attitude and willingness to work collaboratively</li></ul>
&nbsp;I look forward to receiving your application!

German Speaking Customer Service Advisor

French Speaking Customer Account ExecutiveLocation: BasingstokeSalary: &pound;33,000 - &pound;35,000 DOE + 15% bonusContract: Permanent, Full-TimeWorking Pattern: Hybrid &ndash; 3 Days in the Office, 2 Days from Home&nbsp;Our client is looking for a French-speaking Customer Account Executive to join their customer sales and support team. This is a fantastic opportunity for someone who enjoys building relationships, delivering exceptional customer service and identifying commercial opportunities within an established customer base.&nbsp;The RoleWorking closely with both customers and the wider sales team, you'll act as a key point of contact, ensuring customers receive a first-class service while supporting sales growth across the French market.&nbsp;Key responsibilities include:<ul>
<li>Providing customer service and sales support via phone and email</li><li>Managing customer enquiries and resolving issues efficiently</li><li>Building strong relationships with customers and internal stakeholders</li><li>Supporting the external sales team with account management activities</li><li>Processing orders and ensuring a smooth customer journey</li><li>Identifying upselling opportunities where appropriate</li><li>Maintaining accurate customer records using the CRM system</li><li>Working collaboratively with departments including logistics, finance and customer support</li></ul>
&nbsp;About You<ul>
<li>Fluent in both French and English</li><li>Previous experience in a customer service, sales support or account management role</li><li>Excellent communication and relationship-building skills</li><li>Commercially minded with the confidence to identify sales opportunities</li><li>Strong organisational skills with excellent attention to detail</li><li>Confident using Microsoft Office and CRM systems</li><li>A proactive team player who enjoys working in a fast-paced environment</li></ul>
&nbsp;What's on Offer<ul>
<li>&pound;33,000 - &pound;35,000 DOE</li><li>Permanent, full-time position</li><li>Hybrid working (3 days in the office, 2 days from home)</li><li>Annual bonus</li><li>Excellent benefits package</li><li>Supportive team environment with ongoing career development</li></ul>
This is an excellent opportunity for a bilingual customer service professional looking to combine relationship management with commercial responsibility in an international role.

French Speaking Customer Account Executive

German speaking Marketing ExecutiveLocation: Basingstoke Salary: Competitive DOE + bonus Contract: 12 month FTC, Full-TimeOur client is looking for a German-speaking Marketing Executive to join their European marketing team. This is an exciting opportunity to support multi-channel marketing activity across the DACH region, working closely with key commercial partners to deliver impactful campaigns and strengthen brand presence.The RoleYou'll play a key role in planning, coordinating and delivering regional marketing initiatives, ensuring campaigns are executed effectively and aligned with wider business objectives.Key responsibilities include:<ul>
<li>Supporting the delivery of regional marketing campaigns across the DACH region</li><li>Working closely with key accounts to plan and execute marketing activity</li><li>Building strong relationships with customers and internal sales teams</li><li>Monitoring campaign performance and reporting on ROI and market trends</li><li>Coordinating trade marketing activity, promotions and retail initiatives</li><li>Supporting events and exhibitions across the region</li><li>Managing multiple projects while ensuring deadlines and budgets are met</li><li>Identifying opportunities to improve marketing performance and customer engagement</li></ul>
About You<ul>
<li>Fluent in both German and English</li><li>Previous experience in a marketing, trade marketing or account marketing role</li><li>Strong project management and organisational skills</li><li>Experience working with key accounts or commercial stakeholders</li><li>Confident analysing campaign performance and producing reports</li><li>Excellent communication and relationship-building skills</li><li>Comfortable working across multiple projects in a fast-paced environment</li><li>Willingness to travel occasionally within Europe</li></ul>
What's on Offer<ul>
<li>Competitive salary DOE + bonus</li><li>International role working across European markets</li><li>Opportunity to work closely with key commercial partners</li></ul>

German speaking Marketing Executive

Spanish Digital Marketing ExecutiveLocation: Horsham - office based&nbsp;Salary: &pound;30,000 - &pound;40,000 DOEContract: Permanent, Full-Time&nbsp;Our client is looking for a Spanish-speaking Digital Marketing Executive to join their growing marketing team. This is an excellent opportunity for a creative and data-driven marketing professional to take ownership of digital campaigns and help grow brand awareness and online sales across the Spanish market.&nbsp;The RoleWorking as part of a collaborative marketing team, you'll be responsible for planning, delivering and optimising digital marketing activity across a range of online channels.&nbsp;Key responsibilities include:<ul>
<li>Planning and delivering digital marketing campaigns across multiple channels</li><li>Managing website and online marketplace content for the Spanish market</li><li>Supporting SEO, PPC, email marketing and social media campaigns</li><li>Monitoring campaign performance and analysing ROI</li><li>Creating engaging digital content and optimising product listings</li><li>Responding to customer enquiries and social media interactions</li><li>Working closely with internal teams to deliver marketing projects and identify new growth opportunities</li><li>Producing regular reports and recommendations based on campaign performance</li></ul>
&nbsp;About You<ul>
<li>Fluent in both written and spoken Spanish</li><li>At least two years' experience in a digital marketing role</li><li>Experience with SEO, PPC, email marketing and social media marketing</li><li>Strong analytical skills with the ability to interpret campaign data</li><li>Excellent communication and organisational skills</li><li>Self-motivated, proactive and able to manage multiple projects</li><li>Experience with e-commerce or online marketplaces would be an advantage</li></ul>
&nbsp;What's on Offer<ul>
<li>&pound;30,000 - &pound;40,000 DOE</li><li>Permanent, full-time position</li><li>Ongoing training and career development</li><li>Collaborative and supportive working environment</li><li>Opportunity to make a real impact within a growing marketing team</li></ul>
&nbsp;I look forward to receiving your CV!

Spanish Digital Marketing Executive

Portuguese Speaking Customer Service AdvisorContract: PermanentSalary: &pound;27,000 + Performance BonusLocation: Newport (Hybrid Working Available)Start Date: ASAPAre you a fluent Portuguese speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.Key Responsibilities:<ul>
<li>Responding to customer queries in both Portuguese and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
Candidate Requirements:<ul>
<li>Fluency in both Portuguese and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Portuguese Speaking Customer Service Advisor

German Speaking Customer Service AdvisorContract: PermanentSalary: &pound;27,000 + Performance BonusLocation: Newport (Hybrid Working Available)Start Date: ASAP&nbsp;Are you a fluent German speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both German and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both German and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Theo Chau

Currently hiring for

German Speaking Customer Service Advisor

French Speaking Customer Account Executive

German speaking Marketing Executive

Spanish Digital Marketing Executive

Portuguese Speaking Customer Service Advisor

German Speaking Customer Service Advisor

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