Location: UK Office
Specialism: Regional recruitment, roles outside of London Languages: English, French, Spanish I went to a French university in the Caribbean and studied surfing!

Theo Chau

Store ManagerLocation:&nbsp;Ashford Designer OutletSalary:&nbsp;&pound;32,000 - &pound;35,500 + bonus and benefits (DOE)Contract:&nbsp;Permanent, Full-Time&nbsp;Our client is seeking an experienced&nbsp;Store Manager&nbsp;to lead a high-performing retail team within a busy and fast-paced environment. This is a fantastic opportunity for a commercially driven individual to take full ownership of store performance, team development, and customer experience.&nbsp;The Role:<ul>
<li>Take full responsibility for day-to-day store operations, ensuring smooth and efficient running</li><li>Drive sales performance and deliver against key KPIs and targets</li><li>Lead, motivate, and develop a team to deliver exceptional customer service</li><li>Manage recruitment, training, and performance of store staff</li><li>Oversee stock control, deliveries, and merchandising standards</li><li>Ensure visual presentation and in-store standards are maintained at a high level</li><li>Build strong relationships with internal teams and provide feedback on performance and trends</li></ul>
&nbsp;About You:<ul>
<li>Previous experience as a Store Manager or Assistant Manager within a retail environment</li><li>Strong leadership and people management skills</li><li>Commercially aware with a track record of achieving sales targets</li><li>Highly organised with strong attention to detail</li><li>Confident communicator with the ability to motivate a team</li><li>Comfortable working in a fast-paced, customer-focused environment</li></ul>
&nbsp;This is an excellent opportunity to join a well-established business offering strong development prospects, a supportive culture, and the chance to make a real impact at store level.

Store Manager

German Speaking Coach &amp; TrainerLocation:&nbsp;Bristol (Hybrid but office-based during probation)Salary:&nbsp;&pound;31,500 + bonusContract:&nbsp;Permanent, Full-TimeHours:&nbsp;Monday &ndash; Friday, shifts between 8am &ndash; 9pmStart Date:&nbsp;18th May 2026 (you must be able to start by this date)&nbsp;Our client is looking for a&nbsp;German-speaking Coach &amp; Trainer&nbsp;to support performance, quality, and development across a busy customer-facing environment. This role is ideal for someone who enjoys developing others, improving processes, and driving high standards of customer experience.&nbsp;The Role:<ul>
<li>Review customer interactions and identify areas for improvement</li><li>Deliver coaching, feedback, and guidance to support team performance</li><li>Support training and development initiatives across the wider team</li><li>Identify trends and contribute to process improvements</li><li>Work closely with team leaders and stakeholders to enhance service delivery</li></ul>
&nbsp;About You:<ul>
<li>Fluent in&nbsp;German and English</li><li>Experience in coaching, training, quality, or customer service environments</li><li>Strong communication and interpersonal skills</li><li>Analytical mindset with great attention to detail</li><li>Positive, proactive, and confident supporting others</li></ul>
&nbsp;This is an excellent opportunity to step into a role focused on&nbsp;people development and continuous improvement, with clear progression and a supportive team environment.&nbsp;

German Speaking Coach & Trainer

Czech speaking Customer Care AdministratorSalary:&nbsp;&pound;25,000Working Pattern:&nbsp;Monday &ndash; Friday, 08:00 &ndash; 16:15Location:&nbsp;Remote (with 1 day per month in the office)&nbsp;Our client is looking for a dedicated and customer-focused&nbsp;Customer Care Administrator&nbsp;to join their growing team. This is an excellent opportunity for someone passionate about delivering outstanding service and building strong customer relationships in a dynamic, international environment.&nbsp;The Role:As a key point of contact, you will be responsible for delivering a high standard of customer support across a wide range of queries. Acting as the first line of communication, you will represent the company&rsquo;s values while ensuring every customer interaction is handled professionally and efficiently.&nbsp;Key Responsibilities:<ul>
<li>Respond to customer queries and process requests via phone using internal ticketing systems, in line with company policies and service level agreements.</li><li>Make outbound calls where necessary to resolve customer queries and ensure satisfaction.</li><li>Build and maintain strong relationships with both new and existing customers, supporting retention and engagement.</li><li>Handle a variety of customer requests with a proactive, flexible, and positive approach.</li><li>Maintain accurate records and ensure all processes are followed correctly.</li><li>Stay up to date with company processes, structure, and product offerings.</li><li>Contribute to ongoing team development and continuous improvement initiatives.</li></ul>
&nbsp;Candidate Profile:<ul>
<li>Fluent in&nbsp;English&nbsp;(written and spoken) essential</li><li>Fluent in&nbsp;Czech&nbsp;(written and spoken) essential</li><li>Advantageous if you speak either Polish or Slovenian as well</li><li>Strong IT skills and confidence using systems and databases.</li><li>Excellent communication skills with the ability to build relationships at all levels.</li><li>A proactive problem-solver with a positive and adaptable attitude.</li><li>Passionate about delivering exceptional customer service.</li><li>Experience with sales processes or order management systems is advantageous but not essential.</li></ul>
&nbsp;What&rsquo;s on Offer:<ul>
<li>Hybrid working with minimal office attendance (1 day per month)</li><li>Supportive team environment with opportunities for development</li><li>Structured working hours with no weekend shifts</li></ul>
&nbsp;This is a fantastic opportunity for a multilingual candidate looking to build a long-term career in customer care within a supportive and forward-thinking organisation.

Czech speaking Customer Care Administrator

Dutch Speaking Customer Service AdvisorContract:&nbsp;PermanentSalary:&nbsp;&pound;27,000 + Performance BonusLocation:&nbsp;Newport (Hybrid Working Available)Start Date:&nbsp;ASAP&nbsp;Are you a fluent Dutch speaker with a passion for customer service? This is a great opportunity to join a dynamic and growing international organisation in a key support role.You&rsquo;ll be part of a supportive, multilingual team that delivers high-quality customer service and claims support. Full training will be provided, and you'll benefit from clear development pathways and strong employee benefits.&nbsp;Key Responsibilities:<ul>
<li>Responding to customer queries in both Dutch and English via phone and email</li><li>Supporting the full lifecycle of claims, from information gathering to resolution</li><li>Maintaining accurate customer records and case notes in the system</li><li>Providing clear, empathetic, and professional communication at all times</li><li>Liaising with other departments to ensure smooth and timely customer support</li><li>Handling complaints in line with company policy</li></ul>
&nbsp;Candidate Requirements:<ul>
<li>Fluency in both Dutch and English (spoken and written)</li><li>Strong customer service skills with a desire to deliver excellent experiences</li><li>Ability to manage multiple tasks with accuracy and attention to detail</li><li>Confident communication and problem-solving skills</li><li>Previous experience in customer service or claims handling is an advantage, but not essential</li><li>Proactive, team-oriented approach with a willingness to learn</li></ul>
&nbsp;Benefits Include:<ul>
<li>&pound;27,000 base salary + performance-related bonus</li><li>25 days&rsquo; annual leave (plus the option to buy/sell additional days)</li><li>5% matched pension scheme</li><li>Private medical insurance and life cover</li><li>Employee assistance programme</li><li>Comprehensive training and career development support</li><li>Inclusive, international working environment</li><li>Wellbeing initiatives and regular team events</li></ul>
&nbsp;If you're looking for a role where you can apply your language skills, grow professionally, and be part of a collaborative team, we'd love to hear from you.

Theo Chau

Currently hiring for

Store Manager

German Speaking Coach & Trainer

Czech speaking Customer Care Administrator

Dutch Speaking Customer Service Advisor

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