Customer Support & Sales Coordinator - Trilingual: Portuguese, English & Spanish/French)

Customer Support & Sales Coordinator (Trilingual: Portuguese, English & Spanish/French)
Lisbon | Full-time |Office based

Are you a trilingual professional passionate about delivering exceptional customer service and supporting sales processes in a dynamic, international environment? Our client is seeking a motivated Customer Support & Sales Coordinator to join their growing Lisbon office and play a key role in supporting business operations across Portugal, Brazil, Spain, and beyond.

Key Responsibilities

• Communicate with customers via phone and email, providing advice and quotes across a diverse software portfolio.

• Deliver a high standard of customer service, building strong relationships with clients.

• Accurately input customer data into Salesforce and maintain records relating to sales and invoicing.

• Check purchase order accuracy and liaise with clients to obtain missing information.

• Work closely with Orders and Accounts Teams to complete sales processes.

• Support the management of customer maintenance support agreement renewals.

• Assist with tender preparation and execution, ensuring compliance with customer and regional regulations.

• Collaborate with the Sales & Marketing Manager (Portugal & Brazil) to share feedback and align on business goals.

• Stay up-to-date with new products and features, maintaining accurate knowledge of sales targets.

• Contribute to the growth and success of the business by adding value across teams.

Requirements

• Fluent in Portuguese, English, and either Spanish or French (mandatory).

• Excellent communication skills, both written and verbal.

• Strong attention to detail and organisational skills.

• Ability to meet deadlines and perform under pressure.

• Proficiency in MS Office; Salesforce experience highly desirable.

• Ability to work independently as well as collaboratively within a team.

• Strong interpersonal skills with a customer-first approach.

• Flexibility to travel to Portugal, Brazil, and Spain for client meetings and industry events.

Why Apply?

• Join a small but growing international team in Lisbon.

• Work closely with senior management, gaining exposure to multiple areas of the business.

• Use your language skills daily in a global, multicultural setting.

• Be part of a company that values collaboration, innovation, and outstanding customer service.

Apply now to become an integral part of this international team and take the next step in your career!

Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.