French
Customer Service

French speaking Customer Service Advisor (remote)

4 days ago

ob title: French speaking Customer Service Advisor

Salary: £25,000 per annum

Location: Remote, with 1 day per month in the office

Contract: Permanent, full-time

Are you a fluent French speaker with a passion for providing excellent customer service? We are seeking a French-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.

Responsibilities:

  • Handle customer enquiries from French-speaking clients via phone, email, and live chat.
  • Provide solutions to customer issues, ensuring satisfaction and timely resolution.
  • Maintain customer records and accurately log interactions.
  • Work collaboratively with team members and management to improve customer experiences.

What We’re Looking For:

  • Fluent in both written and spoken French.
  • Strong communication and problem-solving skills.
  • Prior experience in a customer service role is advantageous.
  • Ability to work independently in a remote setting.

Choice of two shift patterns: 

  • Shift 1:0945-1800 Mon-Fri
  • Shift 2: 

    Week 1: A shift (07:00-15:15 Mon-Fri)

    Week 2: C shift (09:45-18:00 Mon-Fri)

Benefits:

  • Gym discount
  • Life insurance
  • Ability to work remote
  • Company discount
  • Eye tests
  • Buy/sell 5 days of holiday a year
  • Enhanced maternity/paternity pay

And many more!

If you're a customer-focused individual with fluent French language skills, we'd love to hear from you!

If interested, please apply or send your CV directly to t.chau@eurolondon.com

Interested? Apply Now.