German Sales Support Administrator

Job Title: German Sales Support Administrator

Location: Salisbury – office based only (must be within commutable distance)

Salary: £27,000 per annum + £4,400 annual bonus

Contract: Permanent, Full-time

Working Pattern: Monday to Friday

Please note: This is a fully office-based role. There are no remote or hybrid options.

An established and growing organisation is seeking a German-speaking Sales Support Administrator to join its European sales support team, based in Salisbury. This role plays a key part in supporting Key Account Managers and distributors across Europe through high-quality administration, coordination, and customer communication.

You will act as a key point of contact for customers and partners, ensuring sales processes run smoothly and efficiently while delivering excellent service.

Key Responsibilities:

• Act as a primary point of contact for customers, retailers, and distributors
• Support Key Account Managers and Sales Support colleagues with day-to-day administration
• Translate materials into German where appropriate
• Respond to website and email enquiries in German and English
• Complete customer new line and promotional administration
• Monitor and update customer websites with product listings, images, content, promotions and media
• Build strong relationships with distributor sales teams and support them with marketing materials
• Process and track POS requests, ensuring timely delivery
• Answer general phone lines and direct or resolve enquiries
• Organise trade shows in the UK and Europe and attend where required
• Develop and maintain databases of retailers and contacts
• Support compliance-related administration and customer approvals
• Assist the wider sales support and administration team during absences
• Provide ad hoc support to the sales team as required

Skills & Experience Required:

• Fluent German and English (written and spoken)
• Strong communication skills with a professional telephone manner
• Excellent IT skills - particularly for Microsoft Excel is essential
• Strong organisational skills with the ability to manage multiple priorities
• Ability to work independently and meet tight deadlines
• Proactive, detail-oriented and solution-focused
• Strong customer service mindset
• Ability to analyse information and use sound judgement
• Comfortable handling confidential information

Additional Information:

• Office-based role in Salisbury – applicants must be able to commute daily
• Occasional travel within the UK and Europe for events or trade shows
• Some manual handling required as part of event support

I look forward to receiving your CV!