French speaking Customer Support

Are you fluent in French and passionate about customer service? I am looking for a dedicated French Speaking Customer Support Representative to join a very niche company. As a Customer Support Representative, you will be responsible for providing excellent customer service to the French-speaking clients through various channels such as phone, email, and live chat.

Responsibilities:

• Answer customer inquiries in French promptly and professionally
• Resolve customer complaints and issues in a timely manner
• Provide product information and guidance to customers
• Work collaboratively with other team members to ensure customer satisfaction
• Maintain accurate and up-to-date customer records
• Identify and escalate any issues or trends to management as needed

Requirements:

• Fluency in French (both written and spoken)
• Strong communication and interpersonal skills
• Proven customer service experience
• Ability to multitask and prioritize in a fast-paced environment
• Knowledge of CRM systems and customer support tools
• Ability to work independently and as part of a team
• Flexibility to work occasional evenings and weekends as needed

If you are a French-speaking individual with a passion for customer service, we want to hear from you!