Location: UK Office
Specialism: Sales and Marketing
Languages: English and French
Grew up bilingual, always juggling both languages at home and school and now I use them both in my work!

Emily-Jane Jacq

Virtual Travel &amp; Lifestyle Concierge &ndash; Finnish SpeakingLondon, UK or Cape Town, South AfricaDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London.As the company is growing, they are looking to hire a Finnish speaking Virtual &amp; Lifestyle Concierge on a hybrid basis (in office twice per week in Central London or Cape Town).You will be part of the Lifestyle team, catering to and anticipating the wants and the needs of high-net worth individuals worldwide, creating the most unforgettable experiences for them, turning their dreams into reality, all with your own finesse, and commitment to excellence.Native fluency in Finnish, and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience in customer service, preferably within the luxury travel or lifestyle sectors. Proficiency in a GDS (e.g. Amadeus) is a bonus.A few perks of joining the team: career growth, 1 month paid sabbatical every 5 years of service and you&rsquo;ll have access to employee discounts on travel and lifestyle offers.Base salary is &pound;30,000-34,000.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Virtual Travel & Lifestyle Concierge – Finnish Speaking

London, UK or Cape Town, South Africa

Do you enjoy the world of luxury and international travel? We have the per...

Virtual Travel & Lifestyle Concierge - Finnish

Virtual Travel &amp; Lifestyle Concierge &ndash; Danish SpeakingLondon, UK or Cape Town, South AfricaDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London.As the company is growing, they are looking to hire a Danish speaking Virtual &amp; Lifestyle Concierge on a hybrid basis (in office twice per week in Central London or Cape Town).You will be part of the Lifestyle team, catering to and anticipating the wants and the needs of high-net worth individuals worldwide, creating the most unforgettable experiences for them, turning their dreams into reality, all with your own finesse, and commitment to excellence.Native fluency in Danish, and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience in customer service, preferably within the luxury travel or lifestyle sectors. Proficiency in a GDS (e.g. Amadeus) is a bonus.A few perks of joining the team: career growth, 1 month paid sabbatical every 5 years of service and you&rsquo;ll have access to employee discounts on travel and lifestyle offers.Base salary is &pound;30,000-34,000.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Virtual Travel & Lifestyle Concierge - Danish speaking

Dedicated Lifestyle Manager &ndash; Arabic SpeakingLondon, UKDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London!As the company is expanding, they are looking to hire an Arabic speaking Premium Travel Consultant on a hybrid basis (in office twice per week in Central London).Your role will be building long lasting relationships with their high-end clients and tailoring their experiences to them with the highest standard of service, as well as offering the most exclusive deals and advising them based on their preferences. You will also assist your clients in making their life easier by booking reservations for them and helping them with administrative processes.Native fluency in Arabic, specifically from the Gulf region and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury retail or hospitality sectors. Proficiency in a GDS (e.g. Amadeus) is a bonus.One of the big perks of being part of the team: you&rsquo;ll have access to employee discounts on travel and lifestyle offers!Salary is &pound;30,000-36,000.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Dedicated Lifestyle Manager - Arabic speaking

Premium Travel Consultant &ndash; Arabic SpeakingLondon, UKDo you enjoy the world of luxury and international travel? We have the perfect opportunity for you to join a well established and global Luxury Travel and Luxury Lifestyle Management company based in London!As the company is expanding, they are looking to hire an Arabic speaking Premium Travel Consultant on a hybrid basis (in office twice per week in Central London).Your role will be building long lasting relationships with their high-end clients and tailoring their journeys to them with the highest standard of service, as well as offering the most exclusive deals, becoming your clients trusted partner for travel to some of the most unique destinations worldwide.Native fluency in Arabic, specifically from the Gulf region and an excellent command of English (written and spoken, C1 level minimum) is essential for this role, as well as previous experience within the luxury travel or hospitality sectors and proficiency in a GDS (e.g. Amadeus).One of the big perks of being part of the team: you&rsquo;ll have access to employee discounts on travel and lifestyle offers!Salary is &pound;33,000-38,000 + individual performance bonus.Interested? Please apply directly with your CV.Any questions? You can email e.jacq@eurolondon.com.

Premium Travel Consultant - Arabic speaking

Job Title: Customer Service Specialist (French &amp; English)
Location: Cologne
Contract: Permanent, Full-Time
&nbsp;
We are recruiting on behalf of an international organisation that is expanding its digital operations in Germany.
This is an exciting opportunity to join a growing, forward-thinking business where customer experience, innovation, and teamwork are at the heart of everything they do.
If you are passionate about customer support, enjoy solving problems, and want to be part of a collaborative and fast-moving environment, this could be the next step in your career.
The Role As a Customer Service Specialist, you will be the main point of contact for customers using the company&rsquo;s online marketplace. You will manage a wide range of enquiries, build trusted relationships, and ensure that every interaction is handled with professionalism, efficiency, and care.
You will work closely with internal teams across operations, logistics, finance, sales, and support to resolve issues, manage escalations, and deliver a seamless end-to-end customer experience.
What you will be doing
<ul>
<li>Acting as the first contact for customers via phone, email, and digital channels</li>
<li>Handling enquiries related to orders, processes, logistics, finance, and claims Investigating and resolving customer issues quickly and effectively</li>
<li>Managing escalations and coordinating with internal stakeholders</li>
<li>Building strong, long-term customer relationships through clear communication and service excellence</li>
</ul>
What we are looking for
<ul>
<li>C2 level French and B2/C1 level English (written and spoken)</li>
<li>Initial experience in customer service, customer support, call centre, or similar roles</li>
<li>Confident communicator with strong problem-solving skills and a calm approach under pressure</li>
<li>Comfortable working with multiple systems (e.g. CRM, ticketing tools, Microsoft Office)</li>
<li>Experience in automotive, logistics, or digital marketplaces is an advantage but not essential &ndash; full training will be provided</li>
</ul>
What&rsquo;s on offer
<ul>
<li>Hybrid working model 28 days holiday plus your birthday off</li>
<li>Annual Wellbeing Day and a paid Charity Day</li>
<li>Modern offices in K&ouml;ln M&uuml;lheim with excellent transport links</li>
<li>Structured onboarding, training, and long-term development opportunities</li>
<li>Supportive, inclusive culture within an international environment</li>
</ul>
If you are looking to join a business that values people, invests in development, and is shaping the future of its industry, we would be pleased to hear from you. Please apply with your CV in English.

Customer Service Specialist (French & English) – Cologne | Hybrid

Job Title: Customer Service Specialist (German & English)
Location: Cologne 
Contract: Permanent, Full-Time



We are recruiting on behalf of an international organisation that is expanding its digital operations in Germany. This is an exciting opportunity to join a growing, forward-thinking business where customer experience, innovation, and teamwork are at the heart of everything they do.

If you are passionate about customer support, enjoy solving problems, and want to be part of a collaborative and fast-moving environment, this could be the next step in your career.

The role

As a Customer Service Specialist, you will be the main point of contact for customers using the company’s online marketplace. You will manage a wide range of enquiries, build trusted relationships, and ensure that every interaction is handled with professionalism, efficiency, and care.

You will work closely with internal teams across operations, logistics, finance, sales, and support to resolve issues, manage escalations, and deliver a seamless end-to-end customer experience.

What you will be doing

Acting as the first contact for customers via phone, email, and digital channels
Handling enquiries related to orders, processes, logistics, finance, and claims
Investigating and resolving customer issues quickly and effectively
Managing escalations and coordinating with internal stakeholders
Building strong, long-term customer relationships through clear communication and service excellence



What we are looking for

C2 level German and B2/C1 level English (written and spoken)
Initial experience in customer service, customer support, call centre, or similar roles
Confident communicator with strong problem-solving skills and a calm approach under pressure
Comfortable working with multiple systems (e.g. CRM, ticketing tools, Microsoft Office)
Experience in automotive, logistics, or digital marketplaces is an advantage but not essential – full training will be provided



What’s on offer

Hybrid working model 
28 days holiday plus your birthday off
Annual Wellbeing Day and a paid Charity Day
Modern offices in Köln Mülheim with excellent transport links
Structured onboarding, training, and long-term development opportunities
Supportive, inclusive culture within an international environment



If you are looking to join a business that values people, invests in development, and is shaping the future of its industry, we would be pleased to hear from you.

Please apply with your CV in English.

Customer Service Specialist (German & English) – Cologne | Hybrid

Job Title: Customer Service Specialist (Dutch &amp; English) Location: Cologne&nbsp; Contract: Permanent, Full-Time 
We are recruiting on behalf of an international organisation that is expanding its digital operations in Germany. This is an exciting opportunity to join a growing, forward-thinking business where customer experience, innovation, and teamwork are at the heart of everything they do.
If you are passionate about customer support, enjoy solving problems, and want to be part of a collaborative and fast-moving environment, this could be the next step in your career.
<h3>The role</h3>
As a Customer Service Specialist, you will be the main point of contact for customers using the company&rsquo;s online marketplace. You will manage a wide range of enquiries, build trusted relationships, and ensure that every interaction is handled with professionalism, efficiency, and care.
You will work closely with internal teams across operations, logistics, finance, sales, and support to resolve issues, manage escalations, and deliver a seamless end-to-end customer experience.
<h3>What you will be doing</h3>
<ul>
<li class="isSelectedEnd">Acting as the first contact for customers via phone, email, and digital channels</li>
<li class="isSelectedEnd">Handling enquiries related to orders, processes, logistics, finance, and claims</li>
<li class="isSelectedEnd">Investigating and resolving customer issues quickly and effectively</li>
<li class="isSelectedEnd">Managing escalations and coordinating with internal stakeholders</li>
<li class="isSelectedEnd">Building strong, long-term customer relationships through clear communication and service excellence</li>
</ul>
<h3>What we are looking for</h3>
<ul>
<li class="isSelectedEnd">C2 level Dutch and B2/C1 level English (written and spoken)</li>
<li class="isSelectedEnd">Initial experience in customer service, customer support, call centre, or similar roles</li>
<li class="isSelectedEnd">Confident communicator with strong problem-solving skills and a calm approach under pressure</li>
<li class="isSelectedEnd">Comfortable working with multiple systems (e.g. CRM, ticketing tools, Microsoft Office)</li>
<li class="isSelectedEnd">Experience in automotive, logistics, or digital marketplaces is an advantage but not essential &ndash; full training will be provided</li>
<li>&nbsp;</li>
</ul>
<h3>What&rsquo;s on offer</h3>
<ul>
<li class="isSelectedEnd">Hybrid working model&nbsp;</li>
<li class="isSelectedEnd">28 days holiday plus your birthday off</li>
<li class="isSelectedEnd">Annual Wellbeing Day and a paid Charity Day</li>
<li class="isSelectedEnd">Modern offices in K&ouml;ln M&uuml;lheim with excellent transport links</li>
<li class="isSelectedEnd">Structured onboarding, training, and long-term development opportunities</li>
<li class="isSelectedEnd">Supportive, inclusive culture within an international environment</li>
</ul>
&nbsp;
If you are looking to join a business that values people, invests in development, and is shaping the future of its industry, we would be pleased to hear from you.
Please apply with your CV in English.

Customer Service Specialist (Dutch & English) – Cologne | Hybrid

<h2 data-start="242" data-end="284">Export &amp; Logistics Specialist (m/f/d)</h2>
Location: Cologne (Hybrid) Contract: Permanent, Full Time
<h3 data-start="407" data-end="419">The Role</h3>
We are currently recruiting an Export &amp; Logistics Specialist (m/f/d) on behalf of one of our clients for their office in Cologne. This role is ideal for someone with a background in export and logistics, for example as a Speditionskaufmann, Exportsachbearbeiter, Export-Sachbearbeiter, or Logistics Coordinator, with strong expertise in export documentation and VAT.
This is an opportunity to contribute your expertise, make a real impact, and grow within an ambitious, international business that is transforming its industry.
<h3 data-start="970" data-end="982">Why join</h3>
<ul>
<li data-start="1064" data-end="1124">Hybrid &amp; flexible working model&nbsp;</li>
<li data-start="1179" data-end="1227">28 days of annual leave plus your birthday off</li>
<li data-start="1230" data-end="1274">Annual Well-Being Day and Paid Charity Day</li>
<li data-start="1277" data-end="1345">Modern office in Cologne (M&uuml;lheim area, excellent transport links)</li>
<li data-start="1348" data-end="1428">Full training and development opportunities in a dynamic, scale-up environment</li>
<li data-start="1431" data-end="1465">Diverse, supportive team culture</li>
</ul>
<h3 data-start="1472" data-end="1498">What we&rsquo;re looking for</h3>
<ul>
<li data-start="1502" data-end="1572">C1/C2 or business-fluent German and English (written and spoken)</li>
<li data-start="1575" data-end="1705">Additional European languages are a plus (Spanish, French, Italian, Dutch),</li>
<li data-start="1708" data-end="1871">Hands-on experience with export documentation for EU and/or non-EU shipments (e.g. ownership transfer, export declarations, MRN, IE599, preference documents)</li>
<li data-start="1874" data-end="1999">Solid understanding of EU B2B VAT for cross-border transactions, or strong motivation to develop expertise in this area</li>
<li data-start="2002" data-end="2089">Confident collaboration with freight forwarders, compounds, and service providers</li>
<li data-start="2092" data-end="2165">Vocational training or degree in forwarding, logistics, export or supply chain</li>
<li data-start="2168" data-end="2234">Experience in a start-up or scale-up environment is an advantage</li>
</ul>
<h3 data-start="2241" data-end="2265">What you&rsquo;ll be doing</h3>
You will manage the daily export workflow for vehicles sold via a B2B platform, ensuring all cross-border logistics are handled efficiently, compliantly, and with a strong focus on documentation quality.
This is not a traditional dispatch role. You will act as the export documentation and VAT expert, ensuring that every vehicle handover is supported by a complete, accurate, and audit-ready evidence pack.
Your responsibilities will include:
<ul>
<li data-start="2724" data-end="2787">Managing export cases end-to-end across EU and non-EU markets</li>
<li data-start="2790" data-end="2862">Coordinating vehicle collections with compounds and freight forwarders</li>
<li data-start="2865" data-end="2982">Preparing and validating ownership transfer and deregistration documents according to country-specific requirements</li>
<li data-start="2985" data-end="3090">Compiling export evidence packs (CMR/PoD, ICS, MRN/IE599, invoices, carrier and compound documentation)</li>
<li data-start="3093" data-end="3192">Producing VAT-compliant documentation for B2B net sales and supporting non-EU export declarations</li>
<li data-start="3195" data-end="3303">Performing final quality checks before closing cases in internal systems and ensuring full audit readiness</li>
<li data-start="3306" data-end="3399">Resolving missing or incorrect documentation with buyers, carriers, compounds, and partners</li>
<li data-start="3402" data-end="3512">Identifying risks early, communicating clearly in German and English, and supporting market rollout projects</li>
</ul>
<h3 data-start="3713" data-end="3745">Ready to take the next step?</h3>
If you are looking for a role where your export and VAT expertise truly matters and where you can grow within an international, forward-thinking business, we would be delighted to receive your application.
Please submit your CV in English for the position of Export &amp; Logistics Specialist (m/f/d) based in Cologne.

Export & Logistics Specialist (m/f/d)

Fantastic Opportunity for Korean Speakers looking to relocate to the UAE!&nbsp;Games Presenter Roles near Dubai - no experience needed&nbsp;Euro London are currently looking for Korean speakers for an exciting opportunity with a major international online gaming provider based in Dubai.&nbsp;What&rsquo;s on offer?&nbsp;&bull; Competitive, tax-free salary + shift allowance&bull; Full relocation package (flights, accommodation, work permit)&bull; Permanent contract&bull; Excellent career opportunity&bull; Full training provided &mdash; no previous experience required&nbsp;The Role&nbsp;This is a unique chance to join a global leader in online gaming entertainment.We are seeking individuals who can confidently present live gaming content in a professional, engaging manner.&nbsp;As a Games Presenter, you will:&nbsp;&bull; Act as the on-screen representative of the company with professionalism and confidence&bull; Deliver high quality live gaming experiences&bull; Maintain the company&rsquo;s brand standards&bull; Engage players and create an immersive, enjoyable environment&bull; Learn and maintain a strong understanding of all game procedures and technical aspects&nbsp;Required Skills&nbsp;&bull; Professional fluency in either both Korean AND English&bull; Excellent presentation and communication skills&bull; Engaging, enthusiastic with strong communication skills&bull; Flexibility re working hours&bull; Strong attention to detail and reliability&nbsp;We are hiring multiple candidates for start dates beginning in early 2026, with additional intakes throughout the year.&nbsp;If you are a fluent Korean speaker interested in relocating to the UAE for an exciting career opportunity, please get in touch for more details: c.grosvenor@eurolondon.com&nbsp;Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Games Presenter in UAE- Korean

Fantastic Opportunity for Korean Speakers looking to relocate to Dubai!Games Presenter Roles in Dubai - no experience neededEuro London are currently recruiting Korean speakers for an exciting opportunity with a major international online gaming provider based in Dubai.What&rsquo;s on offer?&bull; Competitive, tax-free salary + shift allowance &bull; Full relocation package (flights, accommodation, work permit) &bull; Permanent contract &bull; Excellent career opportunity &bull; Full training provided &mdash; no previous experience requiredThe RoleThis is a unique chance to join a global leader in online gaming entertainment.We are seeking individuals who can confidently present live gaming content in a professional, engaging manner.As a Games Presenter, you will:&bull; Act as the on-screen representative of the company with professionalism and confidence &bull; Deliver high quality live gaming experiences &bull; Maintain the company&rsquo;s brand standards &bull; Engage players and create an immersive, enjoyable environment &bull; Learn and maintain a strong understanding of all game procedures and technical aspectsRequired Skills&bull; Professional fluency in both Korean and English &bull; Excellent presentation and communication skills &bull; Engaging, enthusiastic with strong communication skills &bull; Flexibility re working hours &bull; Strong attention to detail and reliabilityWe are hiring multiple candidates for start dates beginning in early 2026, with additional intakes throughout the year.If you are a fluent Korean speaker interested in relocating to Dubai for an exciting career opportunity, please get in touch for more details: c.grosvenor@eurolondon.comPlease be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Games Presenter in Dubai - Korean

Customer Support Advisor&nbsp;Location:&nbsp;Neuss (Hybrid working)Salary:&nbsp;&euro;38,000 &ndash; &euro;42,000 per year + 10% annual bonusContract:&nbsp;Permanent, Monday to Friday - 37.5 hours a week&nbsp;The OpportunityWe are recruiting a&nbsp;Customer Support Advisor&nbsp;for a well-established European organisation that supports a large network of independent businesses.This role sits within a central support function and focuses on managing enquiries, resolving operational issues, and ensuring a high level of service for business partners. The position is hybrid, with regular on-site collaboration in&nbsp;Neuss.&nbsp;Key Responsibilities<ul>
<li>Act as the&nbsp;first point of contact&nbsp;for business partners, handling enquiries via phone, email, and internal systems</li><li>Log, track, and manage support requests accurately using a ticketing or case-management system</li><li>Coordinate with internal teams and external partners to ensure timely resolution of issues in line with agreed service levels</li><li>Monitor open cases, provide clear updates, and follow through until resolution</li><li>Identify recurring issues or patterns and escalate insights to relevant stakeholders</li><li>Support updates to business records, including operational or contact detail changes</li><li>Maintain accurate documentation while adhering to data protection and confidentiality standards</li></ul>
&nbsp;What We&rsquo;re Looking For<ul>
<li>Fluency in both&nbsp;English&nbsp;and German are essential</li><li>Experience in a&nbsp;customer support, service desk, operations support, or coordination role</li><li>Strong communication skills with the ability to explain information clearly and professionally</li><li>Highly organised, detail-oriented, and comfortable managing multiple cases simultaneously</li><li>Confident using CRM, ticketing, or service-management systems</li><li>A proactive, problem-solving mindset</li></ul>
&nbsp;What&rsquo;s on Offer<ul>
<li>Salary: &euro;38,000 &ndash; &euro;42,000, depending on experience</li><li>Hybrid working model based in&nbsp;Neuss</li><li>Structured onboarding and clear internal processes</li><li>Collaborative, international working environment</li><li>Stable, long-term opportunity within an established organisation</li></ul>
&nbsp;Why Apply?This role is well suited to someone who enjoys&nbsp;supporting business customers, coordinating solutions, and ensuring consistent service delivery. You&rsquo;ll be a key link between business partners and internal teams, helping ensure smooth operations across a broad European network.

Customer Support Advisor

Italian Speaking Customer Service AdvisorLocation:&nbsp;Nottingham (Hybrid &ndash; 2 days in the office, 3 days working from home)Salary:&nbsp;&pound;24,000 per annumContract:&nbsp;Full-time, PermanentHours:&nbsp;Monday to Friday, 8am&ndash;4pm or 9am&ndash;5pm&nbsp;We&rsquo;re looking for a&nbsp;Italian Speaking Customer Service Advisor&nbsp;to join a collaborative and fast-moving international team based in Nottingham. You&rsquo;ll support a range of business customers, ensuring excellent service delivery across order management, logistics coordination, and after-sales care.&nbsp;This is a fantastic opportunity for someone fluent in&nbsp;Italian and English&nbsp;who enjoys problem-solving, communicating with people from different backgrounds, and working in a team that values professionalism and positivity.&nbsp;Key Responsibilities<ul>
<li>Manage and process customer orders accurately and efficiently.</li><li>Coordinate deliveries and returns, ensuring issues are resolved promptly.</li><li>Communicate clearly with internal departments (credit control, planning, logistics, and sales) to ensure customer expectations are met.</li><li>Build strong relationships with business clients, keeping them informed on product updates, availability, and promotions.</li><li>Handle and resolve customer queries, ensuring the best possible outcome for both the client and the business.</li><li>Prepare reports, update records, and assist with any customer-related data requests.</li><li>Identify opportunities to improve service levels and operational processes.</li></ul>
&nbsp;Skills and Experience<ul>
<li>Fluent in Italian and English&nbsp;(both written and spoken).</li><li>Previous experience in&nbsp;customer service, sales support, or order management&nbsp;preferred.</li><li>Excellent communication and organisational skills.</li><li>Strong attention to detail and ability to multitask in a fast-paced environment.</li><li>Proficient with Microsoft Office, especially Excel.</li><li>A team player who enjoys collaborating and finding practical solutions.</li></ul>
&nbsp;What&rsquo;s on Offer<ul>
<li>Competitive salary of&nbsp;&pound;24,000 per annum.</li><li>Hybrid working model (2 days in the Nottingham office, 3 from home).</li><li>Supportive and diverse team culture.</li><li>Career development opportunities in a growing international organisation.</li><li>Staff discounts and access to company benefits.</li></ul>
&nbsp;If you&rsquo;re fluent in&nbsp;Italian and English&nbsp;and want to join a friendly, fast-paced environment where you can make a real impact on customer satisfaction, we&rsquo;d love to hear from you.

Italian Speaking Customer Service Specialist

Korean Speaking Games Presenter - Dubai

Spanish&nbsp;Speaking&nbsp;Customer&nbsp;Service&nbsp;AdvisorLocation:&nbsp;Nottingham&nbsp;(Hybrid&nbsp;&ndash;&nbsp;2&nbsp;days&nbsp;in&nbsp;the&nbsp;office,&nbsp;3&nbsp;days&nbsp;working&nbsp;from&nbsp;home)Salary:&nbsp;&pound;24,000&nbsp;per&nbsp;annumContract:&nbsp;Full-time,&nbsp;PermanentHours:&nbsp;Monday&nbsp;to&nbsp;Friday,&nbsp;8am&ndash;4pm&nbsp;or&nbsp;9am&ndash;5pmWe&rsquo;re&nbsp;looking&nbsp;for&nbsp;a&nbsp;Spanish&nbsp;Speaking&nbsp;Customer&nbsp;Service&nbsp;Advisor&nbsp;to&nbsp;join&nbsp;a&nbsp;collaborative&nbsp;and&nbsp;fast-moving&nbsp;international&nbsp;team&nbsp;based&nbsp;in&nbsp;Nottingham.&nbsp;You&rsquo;ll&nbsp;support&nbsp;a&nbsp;range&nbsp;of&nbsp;business&nbsp;customers,&nbsp;ensuring&nbsp;excellent&nbsp;service&nbsp;delivery&nbsp;across&nbsp;order&nbsp;management,&nbsp;logistics&nbsp;coordination,&nbsp;and&nbsp;after-sales&nbsp;care.This&nbsp;is&nbsp;a&nbsp;fantastic&nbsp;opportunity&nbsp;for&nbsp;someone&nbsp;fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;who&nbsp;enjoys&nbsp;problem-solving,&nbsp;communicating&nbsp;with&nbsp;people&nbsp;from&nbsp;different&nbsp;backgrounds,&nbsp;and&nbsp;working&nbsp;in&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;professionalism&nbsp;and&nbsp;positivity.Key&nbsp;Responsibilities<ul>
<li>Manage&nbsp;and&nbsp;process&nbsp;customer&nbsp;orders&nbsp;accurately&nbsp;and&nbsp;efficiently.</li><li>Coordinate&nbsp;deliveries&nbsp;and&nbsp;returns,&nbsp;ensuring&nbsp;issues&nbsp;are&nbsp;resolved&nbsp;promptly.</li><li>Communicate&nbsp;clearly&nbsp;with&nbsp;internal&nbsp;departments&nbsp;(credit&nbsp;control,&nbsp;planning,&nbsp;logistics,&nbsp;and&nbsp;sales)&nbsp;to&nbsp;ensure&nbsp;customer&nbsp;expectations&nbsp;are&nbsp;met.</li><li>Build&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;business&nbsp;clients,&nbsp;keeping&nbsp;them&nbsp;informed&nbsp;on&nbsp;product&nbsp;updates,&nbsp;availability,&nbsp;and&nbsp;promotions.</li><li>Handle&nbsp;and&nbsp;resolve&nbsp;customer&nbsp;queries,&nbsp;ensuring&nbsp;the&nbsp;best&nbsp;possible&nbsp;outcome&nbsp;for&nbsp;both&nbsp;the&nbsp;client&nbsp;and&nbsp;the&nbsp;business.</li><li>Prepare&nbsp;reports,&nbsp;update&nbsp;records,&nbsp;and&nbsp;assist&nbsp;with&nbsp;any&nbsp;customer-related&nbsp;data&nbsp;requests.</li><li>Identify&nbsp;opportunities&nbsp;to&nbsp;improve&nbsp;service&nbsp;levels&nbsp;and&nbsp;operational&nbsp;processes.</li></ul>
Skills&nbsp;and&nbsp;Experience<ul>
<li>Fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;(both&nbsp;written&nbsp;and&nbsp;spoken).</li><li>Previous&nbsp;experience&nbsp;in&nbsp;customer&nbsp;service,&nbsp;sales&nbsp;support,&nbsp;or&nbsp;order&nbsp;management&nbsp;preferred.</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;organisational&nbsp;skills.</li><li>Strong&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;ability&nbsp;to&nbsp;multitask&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;environment.</li><li>Proficient&nbsp;with&nbsp;Microsoft&nbsp;Office,&nbsp;especially&nbsp;Excel.</li><li>A&nbsp;team&nbsp;player&nbsp;who&nbsp;enjoys&nbsp;collaborating&nbsp;and&nbsp;finding&nbsp;practical&nbsp;solutions.</li></ul>
What&rsquo;s&nbsp;on&nbsp;Offer<ul>
<li>Competitive&nbsp;salary&nbsp;of&nbsp;&pound;24,000&nbsp;per&nbsp;annum.</li><li>Hybrid&nbsp;working&nbsp;model&nbsp;(2&nbsp;days&nbsp;in&nbsp;the&nbsp;Nottingham&nbsp;office,&nbsp;3&nbsp;from&nbsp;home).</li><li>Supportive&nbsp;and&nbsp;diverse&nbsp;team&nbsp;culture.</li><li>Career&nbsp;development&nbsp;opportunities&nbsp;in&nbsp;a&nbsp;growing&nbsp;international&nbsp;organisation.</li><li>Staff&nbsp;discounts&nbsp;and&nbsp;access&nbsp;to&nbsp;company&nbsp;benefits.</li></ul>
If&nbsp;you&rsquo;re&nbsp;fluent&nbsp;in&nbsp;Spanish&nbsp;and&nbsp;English&nbsp;and&nbsp;want&nbsp;to&nbsp;join&nbsp;a&nbsp;friendly,&nbsp;fast-paced&nbsp;environment&nbsp;where&nbsp;you&nbsp;can&nbsp;make&nbsp;a&nbsp;real&nbsp;impact&nbsp;on&nbsp;customer&nbsp;satisfaction,&nbsp;we&rsquo;d&nbsp;love&nbsp;to&nbsp;hear&nbsp;from&nbsp;you.

Spanish Speaking Customer Service Advisor

Export Customer Services - German - Kirkby in Ashfield - &pound;28K-&pound;30K + Benefits&nbsp;Our client, an international successful company exporting to Europe, is looking to appoint an export sales administrator to support the export sales team. Based about 30 mins from Nottingham town centre, you will be fluent in German and English to a very high standard, both spoken and written. You will join an international team of around 20 export administrators.&nbsp;The role is to provide full administrative support to overseas agents, distributors and customers. This involves dealing with a wide variety of customer enquiries, order processing, quotations, despatch and all aspects of customer service. In addition, you would be expected to translate material from English into German and vice versa as part of the role.&nbsp;It is essential to speak and write fluent German to C1 level and fluent English. Previous experience in Customer service roles and administration is ideal, although fresh graduates can also be considered. Experience in a B2B environment is also key. Equally as important, is a professional and positive attitude and the ability to learn the full training provided. The export office is a fast moving environment and you must be highly organised and be able to work to tight deadlines.&nbsp;The role is an office based role, Monday to Friday,&nbsp; 8.30am - 5pm. where full training is provided. You will be working in amazing, brand new hi-tech offices and with a multinational establised team.&nbsp;The company offers a number of benefits such as Profit Related Pay Scheme, a contributory pension scheme, subsidised canteen and car parking facilities.&nbsp;Please note that we can only consider applicants who already hold a full UK work permit.&nbsp;Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client&rsquo;s requirements. To enquire about other vacancies please visit our website at&nbsp;<a href="http://www.eurolondon.com/" target="_blank">www.eurolondon.com</a>&nbsp;

Export German Customer Services

International&nbsp;Co-ordinator&nbsp;-&nbsp;(French Speaking)Role&nbsp;PurposeTo&nbsp;manage&nbsp;the&nbsp;international&nbsp;repatriation&nbsp;of&nbsp;deceased&nbsp;persons,&nbsp;ensuring&nbsp;all&nbsp;logistical,&nbsp;legal,&nbsp;and&nbsp;administrative&nbsp;requirements&nbsp;are&nbsp;completed&nbsp;accurately,&nbsp;efficiently,&nbsp;and&nbsp;with&nbsp;compassion.Key&nbsp;Responsibilities<ul class="text">
<li>Coordinate&nbsp;all&nbsp;inbound&nbsp;and&nbsp;outbound&nbsp;international&nbsp;repatriations.</li><li>Liaise&nbsp;with&nbsp;overseas&nbsp;funeral&nbsp;homes,&nbsp;consulates,&nbsp;embassies,&nbsp;airlines,&nbsp;and&nbsp;government&nbsp;agencies.</li><li>Prepare&nbsp;and&nbsp;process&nbsp;all&nbsp;required&nbsp;documentation&nbsp;(death&nbsp;certificates,&nbsp;permits,&nbsp;translations,&nbsp;customs&nbsp;forms).</li><li>Arrange&nbsp;transport&nbsp;logistics,&nbsp;including&nbsp;flights&nbsp;and&nbsp;ground&nbsp;handling.</li><li>Provide&nbsp;clear,&nbsp;sensitive&nbsp;communication&nbsp;and&nbsp;support&nbsp;to&nbsp;families&nbsp;throughout&nbsp;the&nbsp;process.</li><li>Produce&nbsp;estimates&nbsp;and&nbsp;invoices;&nbsp;maintain&nbsp;accurate&nbsp;case&nbsp;records.</li><li>Work&nbsp;with&nbsp;internal&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;smooth&nbsp;case&nbsp;progression.</li><li>Ensure&nbsp;compliance&nbsp;with&nbsp;international&nbsp;laws,&nbsp;airline&nbsp;regulations,&nbsp;and&nbsp;company&nbsp;standards.</li><li>Maintain&nbsp;strong&nbsp;relationships&nbsp;with&nbsp;global&nbsp;partners&nbsp;and&nbsp;service&nbsp;providers.</li></ul>
Skills&nbsp;&amp;&nbsp;Experience<ul class="text">
<li>Fluent to native in French</li><li>Fluent in English&nbsp;</li><li>Excellent&nbsp;organisational&nbsp;and&nbsp;communication&nbsp;skills.</li><li>Ability&nbsp;to&nbsp;manage&nbsp;multiple&nbsp;time-critical&nbsp;cases.</li><li>High&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;accuracy&nbsp;in&nbsp;documentation.</li><li>Strong&nbsp;customer&nbsp;service&nbsp;skills&nbsp;with&nbsp;a&nbsp;compassionate&nbsp;approach.</li><li>Proficient&nbsp;in&nbsp;MS&nbsp;Office&nbsp;and&nbsp;case&nbsp;management&nbsp;systems.</li><li>Desirable:&nbsp;experience&nbsp;in&nbsp;repatriation,&nbsp;logistics,&nbsp;aviation,&nbsp;or&nbsp;funeral&nbsp;services;&nbsp;foreign&nbsp;language&nbsp;skills.</li></ul>
Personal&nbsp;Attributes<ul class="text">
<li>Empathetic,&nbsp;professional,&nbsp;and&nbsp;discreet.</li><li>Calm&nbsp;under&nbsp;pressure&nbsp;and&nbsp;adaptable.</li><li>Proactive&nbsp;problem-solver.</li><li>Culturally&nbsp;aware&nbsp;and&nbsp;respectful.</li></ul>

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