Customer Service Advisor (6 month Contract)

Customer Service Advisor

Salary: £30,000
Location: Milton Keynes initially with hybrid and remote opportunities after training. 
Contract: Full-time, 6-month initial temporary contract

About the role

We’re looking for a Customer Service Advisor to join a supportive and fast-paced team on an initial 6-month temporary basis. This is a back-office focused role where you’ll help keep customer support processes running smoothly behind the scenes.

You’ll be supporting a global customer support function by handling administrative tasks, managing data accurately and helping with refunds, returns, payments and dispute processes. If you enjoy working in an organised, detail-focused role and like being part of a team that solves problems, this could be a great fit.

What you’ll be doing

• Supporting the customer service team with day-to-day administration

• Helping process refunds, returns and payment-related tasks

• Assisting with dispute cases and ensuring information is logged correctly

• Keeping records accurate and up to date in internal systems

• Following clear processes to ensure everything runs smoothly

• Working closely with colleagues to support timely issue resolution

What we’re looking for

• Previous experience in customer service or an administrative role

• Strong attention to detail and accuracy

• Comfortable working with systems and data

• Organised and able to manage multiple tasks

• A positive, team-focused attitude

• Confident communicator

If you’re looking for a hands-on customer service role with a strong administrative focus and a supportive team around you, we’d love to hear from you. Apply now to be considered.